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Alerts

5/3/2016 - We have received notice that the web server at the 72.249.109.* IP address is currently unresponsive or slow. Support engineers are currently working on resolving the issues. We will update this alert once the issues have been fully resolved. Thank you for your patience and understanding.

UPDATE:

5/3/2016- The web server at the 72.249.109.* IP address is back online. This server experienced a DDOS attack and was under high loads from malicious IP addresses. The malicious IP addresses have been blocked and the load on the server has stabilized. 

03/23/2016 8:05am EST - We have received notice that the web server at the 72.249.109.* IP address is currently experiencing issues with the MySQL service and is down. Support engineers are currently working on resolving the issues. We will update this alert once the issues have been fully resolved. Thank you for your patience and understanding.

UPDATE:

03/23/2016 11:04am EST - The web server at the 72.249.109.* IP address is back online. There was an issue with the filesystem and MySQL service on the server. Our team has resolved the issues by rebooting the server which allowed the latest Linux kernel version with the latest patches to be used. Thank you again for your patience and understanding.

11/10/2015 4:39pm EST - We have received notice that the web servers at the 108.163.248..* and 65.60.2.* IP addresses are currently experiencing issues. Support engineers are currently working on resolving the issues. We will update this alert once the issues have been fully resolved. Thank you for your patience and understanding.

UPDATE:

11/10/2015 4:52pm EST - The web servers at the 108.163.248..* and 65.60.2.* IP addresses are back online. There was an unexpected network failure at one of the upstream providers that affected the connectivity to the hosting servers. The cause of the failure has been resolved and the servers are back online.

9/15/2015 10:33am EST - We have received notice that the web server at the 206.123.105.* IP address is currently experiencing issues. Support engineers are currently working on resolving the issues. We will update this alert once the issues have been fully resolved. Thank you for your patience and understanding.

Update:

9/15/2015 10:45am EST - The issues with the web server at the 206.123.105.* IP address have been resolved. The Apache service on the server failed due to memory exhaustion.Our support engineers have determined the source of the issue and have taken steps to prevent these types of issues. Thank you again for your patience and understanding.

8/21/2015 2:36pm EST - We have been informed of hardware failure with our areas phone service provider. At this time we are not able to recieve or make phone calls. They are working on resolving the issue with no ETA.

We are available viae mail support@directive.com or chat.directive.com.

We will update this area as we get more information.

Update: The systems are back online and we now have phones!