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Alerts

78/2015 5:07pm EST - We have received notice that the web server at the 72.249.108.* IP address is currently experiencing intermittent issues. Support engineers are currently working on resolving the issue. We will update this alert once the issue has been resolved. Thank you for your patience and understanding.

Update

78/2015 5:16pm EST - The issue with the web server at the 72.249.108.* IP address has been resolved. Support engineers are monitoring the server. Thank you for your patience.

10/26/2012 9:00 am EST, Oneonta, NY – In the coming days, Hurricane Sandy threatens to soak the Mid-Atlantic and Northeast regions of the United States with as much as eight inches of rain. Here at Directive, we are looking ahead to best deal with any potential inclement weather that will come in the next few days.

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2/18/2015 3:47pm EST - We have received notice that the web server at the 206.123.105.243 IP address is currently down. Support engineers are currently working on resolving the issue. We will update this alert once the issue has been resolved. Thank you for your patience and understanding.

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2/18/2015 3:59pm EST The web server at the 206.123.105.243 IP address is back online. The Apache service attempted a graceful restart but during the restart ran into a issue that took the server offline. The Apache service has been restarted and the issue has been resolved. Support engineers will continue to monitor the web server. Thank you again for your patience.

3/12/2015 1:16pm EST - We have received notice that the web server at the 72.249.159.196 IP address is currently experiencing issues. Support engineers are currently working on resolving the issue. We will update this alert once the issue has been resolved. Thank you for your patience and understanding.

3/12/2015 1:56pm EST - We have identified the issue with the web server at the 72.249.159.196 IP address. There was a issue with a apache module that was re-installed on the server. Support engineers are continuing to work on the issue. We will update this alert again once the issue has been resolved. Thank you for your understanding.

3/12/2015 2:38pm EST - The issue with the web server at the 72.249.159.196 IP address has been resolved. The apache module that was causing the issue needed to be rebuilt on the server. Thank you for your patience.

3/25/2015 1:12pm EST - We have received notice that the web server at the 72.249.108.* IP address is currently experiencing intermittent issues. Support engineers are currently working on resolving the issue. We will update this alert once the issue has been resolved. Thank you for your patience and understanding.

Update:

3/26/2015 4:30pm EST - Tonight at 8:30pm EST we are going to be doing an emergency maintenance and rebooting the server that your website is hosted on. We will be applying a new application that is expected to resolve the recent outages this server has experienced. The engineers expect the server to be down only for a few minutes for the reboot, however, please allot for up to 2 hours just in case.

For follow up information please visit https://alerts.directive.com

Thank you for your patience with this issue.

Update:

3/26/2015 10:20pm EST - Maintenance on the server has been completed and everything is online. We will be monitoring this server closely.