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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology That Can Help You Avoid Big Trouble

Running a business is basically a never-ending series of potential disasters just waiting to happen. Some are easy to fix, change a process here, tweak a strategy there—but others? They can completely derail your operations if you’re not prepared. That’s where smart technology steps in to save the day.

Let’s look at some nightmare scenarios that could spell disaster unless you have the right IT in place.

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Humans Can Outpace Automation in Some Situations

Besides all of those people who are advocating for the scaling back or non-implementation of tools to save jobs, most people understand the benefit of automation when it makes sense. Not only do machines tend to do certain tasks more effectively, they never willingly take a day off. Unfortunately, for every task that needs to be completed less than half can be automated, and that number drops even further when you take into account everything a human does at their job. Today, there are very few jobs that can be fully automated; even as AI has begun to be used more for business. This week, we wanted to discuss why automation may not be the answer you are looking for and why training humans holds a lot of value.

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3 Applications of Modern IT and How Today’s Businesses Can Benefit

The entire purpose of modern IT is to improve the processes that work requires us to do. Today, we wanted to address a few business priorities—productivity, cybersecurity, and accessibility—that the right tech can help you accomplish, explicitly exploring how different tools can contribute to your success.

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It’s Not Enough to Have the Right IT… You Need to Keep Track of It

If I were to ask you what technology your business possessed and where it all was right now, could you give me an answer? If not, you’ve demonstrated the importance of keeping an accurate inventory of your business’ IT.

So, let’s go over some best practices to make managing your business’ IT inventory more effective.

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Understanding What You Can Get Out of Managed IT Services

Tech can be a real pain for small businesses, especially if you don’t have a dedicated IT person handling everything. Most businesses have someone who sort of knows their way around tech, but for a small team, that’s a lot to put on one person. That’s where managed IT services come in. It’s used not just for its convenience but because it actually makes a business owner’s life easier in ways they might not even realize.

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