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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Yes, That Text is Probably a Scam… Here’s How to Deal with It

Text messages are great. They’re a quick and effective means for us all to communicate. 

Unfortunately, this does bring some downsides, too… namely, they’re a relatively simple means for a scammer to spread their attacks. Let’s discuss why this is so dangerous and how you can identify and avoid these threats.

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3 Common-Sense Security Measures You Can Implement Today

Running a business is already confusing enough without worrying about security at all times. Whether you’re a small business owner or a multi-level enterprise, security is just as important for all the same reasons. Today, we want to share a couple of security strategies you can implement today to feel better about the current state of your infrastructure moving forward.

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Sometimes, Loving Something Means Letting IT Go

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

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Three Reasons Phishing Works and What You Need to Do About It

Phishing is a common trick where hackers pretend to be someone you trust to steal your personal information. For example, they might send an email that looks like it's from your bank, asking you to verify your account details. Here's why it's so effective.

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Mobile Devices Can Be Invaluable to Your Business… If Handled Properly

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.

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Did You Know Windows Can Save Everything You Copy?

If you didn’t know Windows can save a list of the text and images you copy, I feel for you—you’ve missed out on a simple trick that could’ve saved you a lot of time. But don’t worry, it’s easy to set up, and I’ll show you how.

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Tip of the Week: You Need to Know These YouTube Keyboard Shortcuts

Websites also make excellent use of keyboard shortcuts you use every day to improve your productivity. YouTube is an excellent source of entertainment and education, so today, we want to help you get more value out of it with keyboard shortcuts. Here are some of the best that you should know.

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Android Phones Have a Handy Anti-Theft Feature You Should Use

Mobile device security is critical for modern businesses, especially as they play a more prominent and significant role in daily operations. However, data loss is also a problem, regardless of the source… including if a device is wiped via a reset.

While Apple has offered a feature to prevent this for the past year or so, Android 15 now provides the same, referred to as Identity Check. Let’s explore how it works, and how to enable it for yourself.

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Three Reasons Why You’re Falling for the Phishing Schemes in Your Inbox

Phishing is the most common way hackers “get you,” so /to speak, but have you ever wondered why it’s so effective? Today, we want to explore the reasons why phishing schemes are so enticing to even the most security-conscious individuals out there. You might be surprised to know that even security professionals can fall prey to these types of attacks, and for very good reasons.

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The Dark Web is No Place for Your Data

When hackers steal data, they don't just sit on it. Sometimes they delete it, but most of the time, they sell it or use it for illegal activities. A lot of this stolen data ends up on the Dark Web, a hidden part of the Internet where people do shady things. That's why it's so important to keep an eye on the Dark Web to protect your business.

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How Planning Your Software Can Prevent Tech Sprawl

Your business needs software, along with the various integrations it allows for to keep your operations going. A little planning goes a long way, especially if you want to get the best return on your investment. Today, we want to look at how you can find the right mix of software for your business without breaking the bank or experiencing the dreaded “tech sprawl.”

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Tip of the Week: Stop Apps from Invading Your Privacy

Earlier this year, a location data broker called Gravy Analytics suffered a huge data breach that compromised a dataset with 30 million points from devices all over the world. With this data, hackers can track users and their movements through healthcare, government, and military facilities.

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Make Sure These 3 Types of Data Are Backed Up and Secured At All Costs

Every business’ worst nightmare is a data loss incident, and if you’re caught unawares, such an incident can set you back financially and operationally for months. Today, we want to cover some of the common data your business collects that you absolutely need to have backed up. If you don’t, you could become subject to serious fines due to regulations and other industry-specific mandates.

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Did You Know that Cut, Copy, and Paste are Rooted in History?

While technology has brought us a long way, there are still some telling remnants of how things used to be done. Take, for instance, the terms “cut,” “paste,” and “copy.”

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There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

As you should be aware by this point, the Windows 10 operating system is reaching its end of support on October 15 of this year—meaning that it will no longer receive updates of any kind afterward, including critical security updates. What you may not know, however, is that Microsoft is following suit and pulling Office support around the same time.

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Here’s Your Strategy to Upgrade Away from Windows 10

With the end-of-support date for Windows 10 looming later this year–October 14, 2025–you need to take action now so you don’t find yourself in a difficult situation. We have some tips for you as you make this transition, so we encourage you to use them to upgrade as quickly as possible ahead of the end-of-support date.

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Tip of the Week: Stop Location Data Collection on Your Mobile Device

At the beginning of this year, a massive data breach struck a location data broker called Gravy Analytics and took possession of a dataset with 30 million points from devices worldwide. This data could potentially be used to track individuals and their movements, tellingly, through healthcare, government, and military facilities. 

Unfortunately, nothing can be done about data that has already been breached, but preventative steps can and should be taken to protect your business. Let’s discuss how to prevent your applications from tracking your movements.

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How Your Business Must Conduct Business with the Internet of Things

With so many devices connecting to the Internet, it’s natural that a term would emerge for devices that don’t typically have Internet connection, but nowadays do anyway: the Internet of Things. Businesses can leverage the IoT to take advantage of incredible benefits, but these devices come with an inherent security risk. Why does the IoT matter for businesses, and what can you do to keep your organization secure?

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Data Privacy Day: 5 Steps to Better Take Charge of Your Data

Every January 28th, with cyberthreats on the rise and consumer trust more vital than ever, Data Privacy Day is your perfect reminder that you have the power to take charge of your data. Whether you’re a small business owner or an executive in a larger organization, safeguarding sensitive information is not just a legal and ethical responsibility—it’s a strategic investment in your company’s future.

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The Definitive Guide for Getting Your Passwords In Order, Once and for All

Normally, we try to keep the focus on business technology, but this guide is geared toward the typical home user, who may not be that high-tech.

These days, nearly all human beings are wrapped up in a little technology, and there isn’t a huge divide between protecting yourself as an employee at a company versus protecting yourself as an individual—at least as far as cybersecurity habits go. Even if you feel like you are pretty low-tech, you still have to worry about protecting your identity, financial information, and personally identifiable information online.

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Looking at the Future of Social Media

Unless you’ve been living off the land in the wilderness for the past couple of decades, you’ve heard of Facebook, Twitter (now X), and Instagram. Most people have some type of social media presence on one or all of these platforms (or at least on LinkedIn, TikTok, or YouTube). Many businesses once used or currently use these platforms as a part of their marketing efforts, and despite being billion-dollar companies, there are some serious concerns about the viability of these platforms going forward. In this week’s blog, we will discuss some of the problems people are having with these established social media platforms and how alternatives might just be the future of social media.

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3 Productivity Tips to Streamline Your Workday

Do you want superhuman productivity? Thankfully, it doesn’t take much to be more productive than the majority of workers out there, and a couple of small tweaks to your day can make a world of difference. Today, we’ll cover some strategies you can use for prioritization, time management, and focus, allowing you to get more work done.

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Let’s Brush Up On Phishing Attack Responses

Did you know that phishing is, by far, the most common security risk to your business? Just think, any of your employees could become the target of a phishing attack, and all it would take is downloading the wrong file or clicking on the wrong link to expose your organization to security threats. Today, we want to offer a refresher on the throwaway signs of a phishing attack and how to protect yourself and your team from harm.

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Two Interesting Ways We Can Save You Money

One of the most asked questions we get is “How can you help us save money?” It’s the priority for anyone looking to outsource anything. So, naturally it has to be one of the first questions answered. In today’s blog, we’ll go through three ways that our brand of managed IT services functions to save our clients money.

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Three Tips to Better Manage Your Files

We manage all types of files in the course of doing business. Some are more important than others and often need better security, and they need to be filed a certain way so that retrieval is fast and painless. Today, we will go through three of the best practices in file management to help you get a better handle on the ever-growing amount of data you have to store. 

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Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Net neutrality has long been an embattled topic, with rules flipping every few years depending on the opinions of those with influence. Recently, the Federal Communications Commission had its most recent net neutrality policy struck down by the 6th Circuit Court of Appeals… in such a way that sets the concept back to square one.

Let’s discuss why this is a particularly dangerous decision, and very well could put small and medium-sized businesses at a distinct disadvantage moving forward.

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Email Encryption: Of Course You Need It!

Have you ever suspected that a hacker could silently observe your email interactions with your clients and your staff? If you manage your own email infrastructure, we want to highlight the importance of email encryption. Encryption keeps your business’ email communications secure and compliant so you can worry less about security and privacy to focus more on running your business.

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Invest In VoIP: You Won’t Regret It

For years, the telephone has been one of the most tried-and-true business communications solutions, and that trend will continue into 2025. If you’re still using the phone solutions of the past, however, you’ve got some upgrading to do. Here’s what you need to know about the best communications investment you can make: Voice over Internet Protocol, or VoIP.

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Rising Hardware Costs Make Time a Factor in New IT Projects

Does your technology need an upgrade? Now might be the perfect time to get on it, especially since hardware prices are expected to rise dramatically this year. Let’s take a look at some of the benefits you can expect from working with us when outfitting your business with new technology.

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Hardware Prices Are Likely On the Rise in 2025

Many market analysts and industry experts foresee an increase in the cost of hardware. We recommend that you take matters into your own hands to dodge the price hike and purchase your new IT now before it costs you more to do so. The implementation of any proposed tariffs could impact the market as early as February 2025, so we wanted to discuss what you should consider when purchasing new hardware today.

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Explaining the Threat of SS7 Mobile Attacks

The Internet is full of threats, but one of the most alarming ones making headlines lately is called an SS7 attack. It’s severe enough to have the U.S. Department of Homeland Security scrambling to find solutions. Let’s break down what SS7 attacks are, how they work, and why they’re so dangerous.

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Tip of the Week: Getting Windows Off Ghost Screens

If you want more productivity from the workday, then multiple monitors can help you achieve this goal. You might run into the issue of “ghost monitors,” though, where your PC believes you are connected to screens when you’re not. If you experience this issue and your application windows are off-screen and unobtainable, you’ll find this week’s tip helpful.

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Custom Technology Consulting with Virtual CIO

Who makes the tech decisions for your business? If it’s you, are you sure you know enough to make the best choices for your company’s tech future? If you’re not sure, don’t stress—we’re here to help with a service called a Virtual CIO.

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Three Ways to Use the Cloud to Dodge Hardware Costs

With the price of hardware at risk of skyrocketing, it’s no wonder that many businesses are looking to virtualize as much of their operations as they can. This is where the cloud comes in; you can virtualize just about any solution, including some that you might not have considered in the past. Let’s explore how an SMB might use virtualization and cloud computing to skirt hardware acquisition costs.

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Buy Your Hardware NOW Before Prices Skyrocket

As a provider of information technology services and support, a big part of our job is helping the businesses we work with make the best decisions regarding their critical IT. This responsibility means we often provide an advisory role to business leaders.

In that role, we strongly advise that you make any intended technology purchases and upgrades right now… because if you wait, you may have no good options left.

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Why Your Business Needs Server Management Support (and How You Can Get It)

Do you ever feel at home in your business’ server room? That is, assuming you have a server room, and it’s more than just a stuffy closet in an isolated part of your office. If you’re not confident that you can provide your servers with the management, maintenance, and monitoring they need, we recommend you work with a managed IT company to ensure you get the most value you can from your server units.

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Your Cool New Gadgets Could Make Problems for Your Personal Data

So you got a new computer for a holiday gift. That’s great! We’re excited that you’re excited. But you also need to consider how you are going to dispose of your old device and how to do so in a safe way. Today, we want to discuss how you can safely discard, or potentially even reuse, your old device so you don’t put your data at risk.

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Why You Should Upgrade Your Hardware Sooner Rather than Later

With new tariffs on imports looming and Microsoft ending support for Windows 10 in the near future, now is the time to reconsider your organization’s hardware needs. 

While it might feel convenient to wait until the last possible moment, there are compelling reasons to act sooner—both for cost savings and to avoid future system vulnerabilities. We break down why these changes matter and how you can protect your business by upgrading now.

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How to Carry Out a Technology Needs Assessment

Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of the curve a bit with a technology needs assessment. We’ll discuss the benefits of a needs assessment, as well as what it focuses on both now and in the future.

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Tip of the Week: Simple Privacy Steps on Android

Your Android device offers a lot of capabilities in its little frame, with many people relying on theirs to keep their lives organized and generally handled. Many businesses even rely on Android mobile devices. This should only reinforce how critical privacy and security are.

In light of this, we’ve shared a few simple tips anyone can do to help make a smartphone that much more secure. 

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7 Critical Factors to Consider When Choosing IT Solutions

If your job is running a business, it’s pretty likely that making time to fully compare and understand every piece of business technology just isn’t in the cards. Even if you are pretty comfortable around computers and networking equipment, there are a lot of solutions out there, each with a big list of pros and cons. Finding exactly what you need can be challenging, time consuming, and cost you a lot of time and money if it doesn’t quite fit in with what you already have in place.

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Planning Your Tech Spending for the New Year

A new year is a great chance to look at what your business is doing well and where it can get better. Your technology is one area where there’s usually room for improvement. If you’re thinking about adding new tech this year, here are four questions to help make it a success.

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How Outsourced IT Services Defy the Project Management Triangle

There is a concept known as the iron triangle that provides a simple framework for project management by outlining the balance between your costs, your available time, and the desired quality of your outcome.

Traditionally, the iron triangle helps illustrate how these factors impact each other. Instead, we wanted to take advantage of the principles of the triangle to explore how beneficial it can be to outsource IT services.

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Still Need a Resolution for New Year’s? Consider These Career and IT-Based Ones

Happy New Year! This time is usually dedicated to making plans and commitments to improve oneself over the coming months in the interest of the future. In the spirit of the holiday, let’s talk about how the right resolutions can help your career or your business’ use of technology.

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Help Your Remote and Hybrid Team Be as Productive as Possible

The holidays and the new year are perfect times to reflect on how you can make your team’s jobs easier and more efficient. One way you can do so is by opening up the option for remote or hybrid work, provided their roles can be removed from the office, either part time or full time. Today, we want to highlight some of the tools that a remote workforce needs to be successful—as well as how you can get them.

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What the Internet of Things Can Do for Businesses in 2025

The new year is generally associated with fresh starts and new opportunities. One opportunity that will continue to demonstrate and expand upon what it can do for businesses is the Internet of Things, also known as the IoT.

Let’s take a few moments to break down what the IoT is and—more importantly—what it can help you and your organization accomplish throughout 2025 and beyond.

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The Pros and Cons of Current AI Tools

Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

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Why Data Privacy is Important and How You Can Make It a Priority

Since so much of the world is now online, businesses and organizations interact with people online now more than ever. This means they also collect people’s information, a practice they do for various reasons. Individuals need to consider their own data privacy and how it might be affected by business practices.

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Got Some New Technology Over the Holidays? Here’s How to Responsibly Get Rid of the Old

The holidays are over and some of the best gifts are ones that replace our dead and dying electronics with shiny new ones. Then comes the matter of discarding your old devices. In today’s blog, we will discuss what you should and shouldn’t do when looking to get rid of your old devices. 

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Tip of the Week: Working Effectively with Your Help Desk

Reaching out for support involves admitting that there is a problem in the first place—a sore spot for some individuals. It can also be time-consuming, which is more of an issue for busy individuals. However, with the right approach, you can make asking for help during the IT support process much easier.

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AI IT Support Can Free Up Technicians... At a Cost

The big thing in business computing is AI, or artificial intelligence, and businesses are implementing it to solve a lot of repetitive problems that free up their employees to serve other roles. One such area is for IT support. But is it worth it to chat with a robot when something as important as IT is on the line?

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How to Get Santa (and His Elves) the Letters They Need

While we all know how much magic the workshops up at the North Pole rely on to produce presents for the good children of the world, we have it on good authority that they also rely on quite a bit of technology. For instance, there are a lot of letters that need to be sorted and read before Santa’s big ride. Let’s read up on what our partners up north frequently deal with in their critical operations.

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Don’t Believe Everything You Hear About Krampus…

Most people are familiar with Santa Claus, the jolly gift-giver who delivers presents to all the children who have kept the Christmas spirit in their hearts all year. Lately, many people have also become aware of Krampus, Santa’s dark shadow who—as the legend goes—takes a similar trip to visit the naughty children and turn the worst into a midnight snack.

However, one has to wonder: what about all the adults who might also be naughty?

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Think Your Employees Aren’t Burnt Out? Think Again

If you want your business to succeed, you need to take care of your employees, but businesses sometimes let this important task slip in the throes of the day-to-day. Deloitte estimates that around 8 out of every 10 wage workers show signs of burnout. So the question then becomes… What are you doing about it?

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Three Great Last-Minute Gifts for the Technology Lover in Your Life

With Christmas a couple of days away, most of us are either wrapping up our shopping or wrapping up the presents we’ve already purchased. If you are looking for a last-minute gift to give the tech lover in your life, here are three that we found really cool.

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What Does the State of Cybersecurity Look Like for 2025?

Businesses have seen an increase in cyberattacks, and this trend is not slowing down in 2025. Today, we want to explore what the future could hold so you can take these insights and apply them to your cybersecurity initiatives in the coming year.

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Why Smart Businesses Invest in Disaster Recovery Preparations

Stuff happens, and this stuff can often be bad. That’s an inescapable part of life, especially if you’re trying to run a successful business. That said, the consequences of this bad stuff can usually be minimized—if not mitigated entirely—when you have a proper disaster recovery strategy.

Let’s review what goes into preparing this kind of strategy in the most effective way and what makes it so crucial.

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Remote Teams Demand New Approaches

Many of today’s businesses span continents. That’s not an exaggeration. With faster Internet speeds fueling remote workforces, some businesses choose to strategically use workers from all over the globe to create and sell their products or services. In today’s blog, we’ll discuss some of the adjustments and alterations that you need to make when relying on truly remote teams.

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Explaining Bandwidth and How It Affects Your Business

The Internet is right along with electricity as a completely essential part of doing business. Today, we take a look at the central metric of Internet usage: Bandwidth.

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10 Questions to Ask Yourself When Reevaluating Your IT

b2ap3_thumbnail_Fotolia_57335383_M2.jpgAlthough successful business owners are often cut from different cloths, one factor that many share is constantly measuring and assessing everything involving your business. From the profitability of particular departments, to equipment lifecycles, to the various expenses your company pays each month, the key to sustainable growth is by understanding what works and what doesn’t.

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Google’s AI Sees (and Understands) a Lot More Than You’d Expect

Would you be concerned if someone, with only an image, could infer things about you with better-than-expected accuracy? I don’t mean snippets, either—we’re talking about entire paragraphs of context.

Probably, right?

How concerned would you be if I told you that’s precisely what Google Photos does?

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Why Consulting a Security Professional is the Right Call for Your SMB

If you or your business are worried about cybersecurity, we’d like to say, “Congratulations, you get it!” Too many people fail to take cybersecurity seriously, and with hackers and data breaches making headlines worldwide, you cannot underestimate them. Today, we want to cover how a cybersecurity consultant can save you time, money, and stress over your security systems.

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How Scam Centers Work

Think one scammer is frightening? Imagine a collective team of scammers working together to defraud their victims.

In this Micro Training, learn the truth behind scam centers and hear an expert’s advice on how to stay safe.

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Tip of the Week: New to Bluesky? Here’s How to Find Accounts to Follow

Bluesky is the new kid in town regarding social media platforms, which means that most users may not have a significant following on it yet… and new users may not be following many at all. However, a few baked-in options make it much simpler for the latter to curate their experience on the platform.

Let’s go over how a user can find new accounts to follow on Bluesky.

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Cybersecurity Predictions for 2025

Cybercrime and cybersecurity threats targeting businesses have increased consistently over the last several years, so it makes sense that it won’t slow down in 2025. Let’s take a look at a few insights so you know what to be ready for.

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Stuck on a Problem? Just Step Away (Seriously, Take a Break)

Sometimes problem solving requires you to step away and think about the issue at hand. Consider any great strategist out there and you’ll understand that it takes time and calculation to make moves that will benefit you now and in the future. Today, we’ll explore how you can be more productive through strategic pausing.

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Is Unregulated AI Development Starting a “Race to the Bottom”?

Artificial intelligence is the latest IT buzzword that everyone seems to focus on and it’s because it is a big deal. Advances in computing have created an environment where developers can create software that effectively learns. Unfortunately, due to the nature of AI regulation; or, the complete lack of it, there are some who are concerned that the technology—which could be a revolutionary tool for the improvement of human societies—is being degraded.

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5 Simple Mistakes That Hurt Your Cybersecurity

Technology is a big part of how businesses run today, but that also makes them prime targets for cyberattacks. These attacks can shut down operations and steal sensitive data. Let’s look at five common cybersecurity issues businesses deal with:

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Six Cybersecurity Basics Your Business Needs to Follow

Protecting your business isn’t just about having the right tools; it’s about making sure you and your team know how to stay safe online. Here are some key tips to help you get started:

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3 Traits You Want a Business Data Backup to Have

To keep your business running smoothly, even if something goes wrong—like a power outage, cyberattack, or other disaster—you need a reliable way to protect your data. That’s where data backup comes in. It’s important to make sure your backup is thorough and trustworthy so you can recover if things go south.

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How to Kick Things Off With Bluesky

Last week, we discussed why X—the social media network once known as Twitter—has been losing many users. Here, we wanted to direct those seeking a move to consider the up-and-coming platform known as Bluesky in case you were one of those jumping ship.

Let’s talk about how Bluesky operates, including how to sign up.

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The Essential IT Defense Plan for Your Business

In today’s digital landscape, IT security isn’t optional—it’s vital. If your business uses email, connects to the Internet, or relies on mobile devices, you’re exposed to potential threats. Use this  guide to discover the key steps every business needs to protect its data and reputation.

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5 Computer Issues a Pro Knows Too Well

Computer problems can be super frustrating, especially when they slow you down while working. Many times, it is something that can be fixed quickly, but then there are issues that an experienced IT professional has to address. Let’s take a look at some of the most common computer problems professionals run into.

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The Dark Side of AI

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

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Three Easy-to-Implement Tips to Be More Productive

Whether it's a personal challenge or a necessity, keeping productivity high is good for an individual’s career growth and overall self-worth. Unfortunately, staying on top of your game can be difficult. We thought we would give you three things to consider that will work to keep your productivity levels high.

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How to Prioritize Individual Data Privacy in a World Where It’s Not Respected

How seriously does your business take data privacy? Can you back up your answer with concrete examples of what you do to prioritize that notion? Today, we face a serious threat to both individual and consumer data privacy, so we want to take the time to cover how you can make data privacy a priority in your own life.

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Good Vendor Relationships Can Boost Your Business

Your business requires you to make certain compromises. Still, when it comes to building a network of vendors that can help you realize your goals, you have to take some time and carefully select the people you want to have long-lasting relationships with because constantly changing vendors can cause plenty of problems for you. In this month’s newsletter, we discuss how to get the most out of your vendor relationships.

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Gift Card Scams

Imagine getting a call from a friend in trouble, begging you to help by sending money via a gift card. It seems urgent, but take a moment to pause and think, as you may be the target of a gift card scam.

In this Micro Training, learn how to recognize red flags that could indicate gift card scams, and how to protect yourself.

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Why Disaster Recovery Is So Important

Have you ever accidentally deleted a file or had your computer crash? It’s a frustrating experience, right? Now, imagine if a major disaster—like a fire or data breach—struck and wiped out all your critical data. That’s where disaster recovery steps in to save the day.

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Tip of the Week: How to Finally Break Up with Your X (Account)

X The Everything App®, formerly Twitter, has been experiencing a massive user loss for the past few weeks, with everyone from celebrities to average people evacuating from the platform. If you wish to join them for any reason, we’re sharing the process for fully extricating yourself and your data from this specific social media network.

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Don’t Just Allow Everyone to Access All of Your Data

Imagine giving every single person you work with a key to your house. Would you do it? Probably not, right? What if someone lost their key or had it stolen? You wouldn’t want to take that risk.

So, it stands to reason that if you can’t trust the people you work with every day with a key to your house, you wouldn’t want them to have access to all of your data; or your business’.

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Explaining the Data Broker Loophole

In recent years, there has been much debate about how companies collect, sell, and use personal data. Many businesses make extra money by selling data they collect about people. This might seem like a side effect of all the data we create online, but it can lead to some tricky problems. Today, we'll look at something called the "data-broker loophole," how it works, and what we can do about it.

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Why Do Businesses Have Such a Hard Time Identifying Threats?

Cybersecurity is intensely important, so a business owner would think implementing every security feature and defense would be a good idea. However, as research has shown, this can be counterproductive, as only 67% of surveyed security leaders know what led to cybersecurity incidents in their businesses over the past year. 

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Five Cybersecurity Red Flags That Are Often Missed

Every business relies on technology to function. Some wouldn’t be able to deliver any value to their customers without it, while others would be severely hindered if they suffered a data breach. For this reason, cybersecurity has to be a priority. In today’s blog, we will discuss five issues that business owners run into that can muddle their cybersecurity efforts.

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Brushing Scams

Beware of mysterious deliveries! Receiving a package you did not order could be a sign of a brushing scam.

In this Micro Training, we explore how brushing scams work, why they happen, and steps you can take to protect your personal information.

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How to Use Patience for Productivity

Spoiler alert: a business that lacks productivity is unlikely to see any amount of success. One of the best ways to ensure your productivity is to practice patience. How can patience improve your productivity?

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Don’t Trust, Verify: How John Kindervag Shifted Our Approach to Security

Businesses of every size need to prioritize their security. This fact has not changed and will not change anytime soon. What has changed, however, are the recommended ways to approach this security.

Today, we wanted to review the history of today’s predominant cybersecurity advice and explore how the zero-trust security model applies.

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Get More Out of Your Business with Enterprise Software

Nowadays, software is super important for running a business. It helps with everything from managing schedules and paying employees to making and selling products. Basically, businesses need software to run smoothly.

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How to Secure Your File-Sharing Practices for Improved Operations

Collaboration is as important as ever, if not more so, to businesses of any size… and with so much work today being done digitally, this collaboration needs to be reliable. Add in the fact that so many people work remotely as often as they do, and it should be clear that all businesses need a means of securely collaborating as part of their successful operations.

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The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.

This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.

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Tech Term: Really Simple Syndication (RSS)

Some websites have an orange icon with waves coming from a dot in the bottom-left corner. This icon is for an RSS feed. RSS feeds are great for users who want to add the website’s content to an RSS reader—but what does this even mean? Let’s find out.

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Sextortion Scams Part 2

Imagine getting an email that threatens to reveal your most personal secrets—only to realize it's all a carefully crafted lie meant to scare you.

In this Micro Training, we uncover how sextortion scams use fear and publicly available information to create fake threats. We also explain what to do if you’re the target of this type of sextortion scam.

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Tip of the Week: Handy Shortcuts for Quickbooks Convenience

Financial management and accounting are two business needs that apply to all organizations of any size or industry. Fortunately, these organizations have access to tools like Intuit QuickBooks to help them fill these needs in a way that is accessible and convenient.

Let’s review some shortcuts to help you be more productive in managing your business finances via QuickBooks.

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Even the NSA Recommends Rebooting Your Devices, But Not for the Reason You Suspect

Rebooting your device presents several benefits. If you ever experience an issue with your device, rebooting it will likely improve it. Heck, even the National Security Agency (NSA) recommends you do this… but why?

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Six Ways to Improve Your Operations

Successful businesses need to adjust to changes in the market, what customers want, and new industry trends. This means they have to know their business well and be willing to try new things. Let’s look at six key areas where businesses often make changes to stay successful.

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What’s a Compressed File, and How Do I Use Them?

A compressed file (also known as a zip file) is a handy way to accomplish various tasks, although many people may not know what they are or do. We want to fix that, so we’re going over what a compressed file is and how to make one.

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Do You Understand the 3-2-1 Backup Rule?

There’s no getting around the fact that data backup and disaster recovery are paramount to the survival of any business. Thankfully, the 3-2-1 rule makes implementing effective data recovery practices easy. Let’s look at this process and how you can do so.

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How Business Email Compromise Puts Your Business at Risk

Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.

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Sextortion Scams Part 1

What would you do if someone you trusted turned your intimate photos into a weapon of blackmail? This alarming reality, known as sextortion, is a growing threat that could happen to anyone.

In this Micro Training, learn how to protect yourself from sextortion scams, recognize red flags, safeguard your online presence, and take immediate action if targeted.

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3 Downtime-Causing Issues You’ll Want to Nip in the Bud

Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.

That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.

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