Directive Blogs
X The Everything App®, formerly Twitter, has been experiencing a massive user loss for the past few weeks, with everyone from celebrities to average people evacuating from the platform. If you wish to join them for any reason, we’re sharing the process for fully extricating yourself and your data from this specific social media network.
Imagine giving every single person you work with a key to your house. Would you do it? Probably not, right? What if someone lost their key or had it stolen? You wouldn’t want to take that risk.
So, it stands to reason that if you can’t trust the people you work with every day with a key to your house, you wouldn’t want them to have access to all of your data; or your business’.
In recent years, there has been much debate about how companies collect, sell, and use personal data. Many businesses make extra money by selling data they collect about people. This might seem like a side effect of all the data we create online, but it can lead to some tricky problems. Today, we'll look at something called the "data-broker loophole," how it works, and what we can do about it.
Cybersecurity is intensely important, so a business owner would think implementing every security feature and defense would be a good idea. However, as research has shown, this can be counterproductive, as only 67% of surveyed security leaders know what led to cybersecurity incidents in their businesses over the past year.
Every business relies on technology to function. Some wouldn’t be able to deliver any value to their customers without it, while others would be severely hindered if they suffered a data breach. For this reason, cybersecurity has to be a priority. In today’s blog, we will discuss five issues that business owners run into that can muddle their cybersecurity efforts.
Businesses of every size need to prioritize their security. This fact has not changed and will not change anytime soon. What has changed, however, are the recommended ways to approach this security.
Today, we wanted to review the history of today’s predominant cybersecurity advice and explore how the zero-trust security model applies.
Collaboration is as important as ever, if not more so, to businesses of any size… and with so much work today being done digitally, this collaboration needs to be reliable. Add in the fact that so many people work remotely as often as they do, and it should be clear that all businesses need a means of securely collaborating as part of their successful operations.
The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.
This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.
Financial management and accounting are two business needs that apply to all organizations of any size or industry. Fortunately, these organizations have access to tools like Intuit QuickBooks to help them fill these needs in a way that is accessible and convenient.
Let’s review some shortcuts to help you be more productive in managing your business finances via QuickBooks.
Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.
What would you do if someone you trusted turned your intimate photos into a weapon of blackmail? This alarming reality, known as sextortion, is a growing threat that could happen to anyone.
In this Micro Training, learn how to protect yourself from sextortion scams, recognize red flags, safeguard your online presence, and take immediate action if targeted.
Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.
That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.
In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.
However, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?
Would you feel safe staying at a hotel that, instead of unique locks, each door used the same key as all of the others? Probably not—because if someone got in, they could take whatever they wanted. That’s similar to how old-school cybersecurity worked. Once someone got into a company’s network, they could access almost everything, making it easy for hackers to steal information. But today, many businesses use a better security framework called zero-trust security. In today’s blog, we discuss what zero-trust security is and why it’s safer.
Let’s have a little fun today. Today’s blog post is written in the format of a daytime soap opera. Please make sure you read all of the dialogue as if being whispered by extremely attractive television stars and starlets!
Life goes on in the small town of Oak Falls, deep woods surrounding the little hamlet nestled on the coast of Cape Seguridad. Let’s follow the lives of some of the residents, their lives Of Vice… and Vulnerability.
For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.
It can be difficult staying productive with all the things that happen day-in and day-out around your business. When your team is productive, it helps you stay focused and organized, and it can make a big difference in how successful you are. This week we break down just how keeping productivity levels high can make or break a business.
"I don’t need to worry about cybersecurity… my business is too small for hackers to target."
This is one of the most dangerous misconceptions a small business can have. If you believe this, you may not fully understand how modern cyberattacks work. Let’s break down why this mindset can leave your business vulnerable.
It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.
If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.
Let me ask you something: would you trust a bank that locked its doors for the night but left all its cash in a big pile in the middle of the floor? Probably not—after all, if someone managed to get through the doors, nothing would stop them from helping themselves to the funds inside.
This is effectively how cybersecurity once worked, with the presumption that if someone had access to a network, they had permission to access any data on it. Fortunately, many businesses have made the switch to a better approach, known as zero-trust security.
You might remember the buzz when Josh Allen, a digital artist, won first place at the 2022 Colorado State Fair for his digital artwork called "Théâtre D'opéra Spatial." The catch? He created the image using AI. Now, he’s in a fight with the Copyright Office to prove that his work deserves copyright protection.
In today's digital world, passwords alone aren't enough to protect your accounts from cyber threats. That's why multi-factor authentication (MFA) is becoming a crucial tool in cybersecurity.
In this Micro Training, learn how implementing MFA can enhance your security and discover how cybercriminals are trying to capitalize on this growing security trend.
Windows 11 takes a page out of Apple’s design playbook and features a taskbar that, instead of being off to the side, is smack in the middle of the toolbar. While some may like this change, others may not.
Fortunately for these others, a simple setting change can return the taskbar to its familiar place like on older versions of Windows.
Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time.
Windows 11 features a robust desktop environment with a lot of neat tricks and customizations to work more effectively. Controlling your Windows desktop experience can enhance productivity and streamline the way you interact with your computer. In today’s blog, we give you four tips to help you customize and manage your Windows environment more efficiently.
Does your business use Google Workspace for its productivity solution? If so, we’ve got a tip for you—several, in fact, as we explore the various shortcuts available to expedite your productivity. Let’s take a look at some of the lesser-known shortcuts and how your business can use them to power up its efficiency.
Nobody likes getting large support bills from technology companies—especially when they are unexpected. This is the case for both the business owners footing the bill and the employees who might be held responsible for racking up the bill in the first place. This puts SMBs in a bit of an impossible situation; either spend money to keep employees productive, or save money and suffer from productivity issues.
It shouldn’t be surprising to think that your prospects—or even businesses you already work with—aren’t going to take you at your word that you and your services are the best option for their needs… as easy as that might make things. No, the hard truth is that you need your marketing to communicate the value your business and its services offer. Let’s go over a few ways you can ensure it does.
Have you ever had one of those projects where you struggle to make meaningful progress because it just feels impossible? While reflecting and thinking through how to approach a challenge is helpful, it’s not always in your best interest to slow down. Sometimes, it takes a little brute force to push through and complete an important task.
“I don’t need to worry about cyberattacks… my business is too small to be of any interest.”
This brief rationalization is one of the most dangerous fallacies a modern business can make concerning cybersecurity, and shows a fundamental misunderstanding of how modern cyberthreats operate. If this has been your mindset, we urge you to read on so we can help set you on a more realistic path.
Cloud computing as a whole has been one of the most transformative technologies for businesses. With so many companies (upward of 90 percent of modern businesses) using some type of cloud computing, more companies than ever are really leaning into the technology and use it for mission critical business processes. Let’s take a look at some of the ways businesses can secure their cloud resources.
It’s natural for businesses to rely on their tools, like IT, to achieve success, but if you don’t take care of your systems, it could lead to downtime. You can bypass many of these challenges with the right approach to technology maintenance. We want to highlight some of the proactive methods you can use to keep downtime to a minimum.
Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023.
With these sorts of operations spreading, let’s go over what pig butchering is.
Being a green business is certainly not a bad thing. Not only does it help boost your company's environmental friendliness, but it can often attract customers and clients who prioritize the environment. Less mentioned, however, is how being greener can actually give your business an advantage in the right circumstances.
With technology becoming more mobile, the way we interact with tech has changed considerably. Now that dial-up has evolved to broadband and cellular networks have dramatically improved, technology has allowed people to become more connected than ever. Your business can improve its communications and operations with the right mobile technology.
Artificial intelligence is everywhere, and it is making data more valuable than ever. This is because AI platforms rely heavily on data to function effectively. Many platforms and services collect data from their users to fuel these algorithms. LinkedIn has recently been found to do this—by default—without properly informing its users or updating its terms of service.
“Toxic” is a buzzword that is often used nowadays, but when it is used to describe a business’ work environment, it needs to be treated with deadly seriousness.
If a workplace is a place people don’t like to be, many drawbacks will ultimately impact operations. Therefore, it is to your benefit to keep your business as positive a workplace as possible.
Let’s discuss how to tell if your company has a toxic workplace and, if so, how to resolve it.
Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.
Funerals are never to be taken lightly, which makes it all the worse that there are people out there willing to use these events to scam those in grief. Recently, Facebook has seen many groups that supposedly offer links to streamed funerals in exchange for credit card data, with different events being added more recently.
Cloud computing has become a common tool, especially Software-as-a-Service (SaaS). Hosted software provides robust options that make sense to all companies, including anytime-anywhere availability, scalability, and provider management of the underlying hardware. In today’s blog, we want to discuss a couple of tips people can use when working with cloud computing.
File sharing is a big deal. When you try to send your friends a meme or share a video with them and it doesn’t send… that can be extremely frustrating. When it comes to business file sharing, miscommunication can cost quite a bit. Today, we will look at two concepts in small business file sharing and how they help a small business.
One of the many tasks undertaken by the United Nations is to protect human rights around the globe while also working to create more sustainable and climate-friendly development. As such, the UN has recently taken a healthy interest in the development of artificial intelligence, hoping to develop guidelines that allow us to get the most value out of AI without creating more significant problems.
Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.
Security awareness training is a critical process for modern businesses to undergo to have any chance of success. Unfortunately, as much as security software or policy can help, it can only do so much. You also need your team members to be on board, knowledgeable about what they need to do, and motivated to do it.
In light of this, let’s talk about security awareness training and what it needs to involve.
We all depend on the Internet. For most of us who have been using it since the mid-90s, we’ve seen a massive change in its use. Today, silent continuous connectivity has replaced the dial-up tones of the late 90s and early 2000s. In today’s blog, we thought we’d discuss how Internet connectivity speeds have changed over the past 30 years.
Other than the innovative jump from tape, data backup hasn’t seen too many great leaps forward, so to speak. Sure, businesses don’t have to worry about resource-intensive manual backups anymore, but the standard approach is so rock-solid that innovation isn’t necessarily needed at this point. Today, we are exploring the backup and disaster recovery process and how modern-day solutions have made an effective tool even better.
Nostalgia is a powerful force. It can drive us to look to the past for things we once loved, such as the music we listened to over the years. However, what if the music you loved was lost forever?
This could be the case for many, as older hard drives that archive this music have been discovered to have failed. Let’s examine the situation to see what lessons any small-to-medium-sized business can learn.
Sextortion scams are scary. The scammer contacts the victim, claiming to have gotten access to their computer and captured video footage of their target partaking in some private and decidedly adult activities, as well as the content that was onscreen at the time. The threat: pay up, or I send the footage to all of your contacts.
Lately, however, hackers have added another layer of “proof” to these claims, now referring to victims by name and including pictures of their homes. Let’s walk through what one of these scams looks like and what you should do if one appears in your inbox.
Sorry for the loaded title. There’s a lot to talk about, even for those of you who don’t use or even know what Telegram is.
We’ll try to sum this up, because we think there is a lot to say about security and the nature of technology in this, and like all things these days, there’s some odd rabble-rousing about this whole series of events. Who’s up for a wild ride?
A business experiencing a network bottleneck is having a bad day, especially since the ability to share data is so important to many industries today. That said, today’s resource-intensive technologies can easily eat through an organization’s bandwidth and create these kinds of network slowdowns.
Let’s talk about what can be done to reduce these bottlenecks, if not eliminate them outright.
It’s easy to put your website at the farthest corner of your to-do list, but smart business owners know that doing so could put them at a disadvantage and even get them in hot water. Let’s take a quick look at one key consideration you should make to keep yourself on the up-and-up: cookies and the laws surrounding them.
DISCLAIMER: We are not lawyers, and this is not legal advice. Seek out representation if that is what you are looking for.
Google Lens lets you do some cool things with your mobile device, even if it sometimes feels a bit niche. Google Chrome also has functionality that allows you to use Google Lens to search for anything visible in the browser. For example, it can detect images and text, or still images captured from video, to return results.
Today, we want to highlight how you can use this neat functionality!
With collaboration playing center stage for most businesses, it’s no small wonder that file sharing is such a priority for SMBs. If you want to establish solid file-sharing practices, you need the right solutions. Today, we want to explore four ways you can establish an efficient and secure file-sharing platform.
Digital storage has exploded, in no uncertain terms, over the last few decades. While hard disk drives (HDDs) were the predominant storage format for most of that time, today’s faster and hardier solid-state drives (or SSDs) are becoming more affordable and popular.
However, there are still plenty of HDDs out there, all far more prone to breaking than their more advanced counterparts. So, how can you tell when a hard drive failure is pending?
Collaboration is at the heart of any effective business. Most organizations today are trying to make the most of their limited resources, and one of the ways to do this is with a solid collaboration strategy. Here’s how you can do the same to avoid siloing tasks and squandering your workforce’s potential.
Technology allows businesses to leverage high-impact practices, but only if that technology works the way it’s supposed to. Even simple issues with network connectivity problems, outdated technology, and cybersecurity can impact operations. The key to a successful technology deployment is understanding where potential disruptions could occur and taking measures to proactively address them ahead of time.
We have frequently espoused the benefits of data backups, referring to how critical they are should your business experience a disaster at any scale. However, there is always the concern that your backups could also be altered negatively. This is one reason that immutable backups exist.
Let’s take a few moments to examine the concept of an immutable backup and its benefits.
It isn’t a secret that working with different times in a spreadsheet can be a real pain… even if you’re just trying to add them all up. Fortunately (and a little unsurprisingly), this is because these programs have a specific function to accomplish this.
Let’s review the process you should follow in your spreadsheet program, whether you use Microsoft Excel or Google Sheets.
Businesses have to deal with a lot of different types of problems, but they often don’t see many of the issues that come from within their company. Whether this comes from hackers, disgruntled customers, or unreliable vendors, every business leader constantly deals with some type of issue. Unfortunately, sometimes these problems can come from inside your company. Today, we look at two employee issues that can potentially cause major headaches for business owners.
If you are a Gmail user, you might have noticed the different inbox categories available. This makes it much easier to reach “inbox zero.” With the “priority inbox,” you can achieve this feat without so much as breaking a sweat—unless you count sweat from how much you’re laughing at how easy this tip is to pull off.
As technology continues to gain prominence in healthcare, it plays an increasingly vital role. Advancements in technology have allowed the healthcare industry to stabilize costs, improve access, and personalize care delivery—objectives that were challenging in the past. These benefits come with a potential downside: data privacy issues, which are becoming more concerning as technology advances.
Your business works with a lot of vendors. Each of these vendors requires your time, energy, and resources. Do you have the assets to handle all of them yourself, or would it all be better spent elsewhere on more profitable tasks and projects? Today, we’ll highlight your business’ vendor management options.
Remote work has proven incredibly useful over the past few years despite many employers having various concerns about its implementation. While these concerns vary, one prevalent one is how remote operations impact cybersecurity.
If you’re utilizing remote operations to any degree and aren’t concerned about cybersecurity, you must adjust this mindset and correct your approach.
Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.
Projects are a big part of the small business model. Whether they are projects to improve organizational efficiency or productivity or projects that are completed for customers, strong project management is extremely important. Scope creep happens when a project becomes less efficient because the demands of the project keep changing. In today’s blog, we will try to define scope creep and how to prevent it from being a problem for your business.
You should always use strong passwords for each and every account. Cybercriminals don’t need to put much effort into cracking a password these days—it only takes a little software and standard computer hardware to crack millions of passwords in just a second or two.
The more complex and random a password is, the more secure it is.
But coming up with (and memorizing) complex passwords is really difficult. This trick should make it a whole lot easier.
The tech we have at our fingertips has the potential to dramatically enhance our productivity, support a great deal of creativity, and improve a person’s overall quality of life. What happens when you don't use this technology to its full potential? The answer is simple: you lose out. Let’s take a look at some of the negative effects of not using tech to its fullest.
With mobile devices being such a big part of doing business, It’s crucial that your business has a plan to manage them. Many times this comes with a lot of hand-wringing. One of the biggest issues is whether or not the business invests in their employee mobility or if they simply demand that they gain use of employee-owned devices. In today’s blog we’ll go through the mobile management strategies of Bring Your Own Device (BYOD) and Corporate Owned, Personally Enabled (COPE).
While your business might last into the near future, your IT is more challenging to upkeep and preserve over time. You’ll have to consider reworking and restructuring your infrastructure to ensure that it stands the test of time. Let’s review some warning signs that it might be time to do just that.
Your computer has a brain, of sorts, in its CPU… a tiny square that literally enables everything the device does, as it processes billions of instructions at a time. Of course, to support this on such a relatively tiny piece of hardware, most CPUs are packed with microscopic transistors—these transistors being small enough to fit hundreds on a single blood cell.
As you might imagine, this means things can go wrong pretty easily… and gone wrong, things have. Many newer computers are suffering from a bug that could cause permanent damage to the CPU… and if you don’t take steps fast, it could be too late.
It should come as no surprise that nowadays, a business’ information technology and security precautions are frequently tied closely together—and wisely so. Not only can today’s technology greatly augment the security a business can defend itself with, but advanced security is needed to protect the critical IT that modern businesses rely on to function.
This makes it critical that these two aspects of your business work together, so let’s go over some ways to ensure they can do so optimally.