Directive Blogs

We manage all types of files in the course of doing business. Some are more important than others and often need better security, and they need to be filed a certain way so that retrieval is fast and painless. Today, we will go through three of the best practices in file management to help you get a better handle on the ever-growing amount of data you have to store. 

So you got a new computer for a holiday gift. That’s great! We’re excited that you’re excited. But you also need to consider how you are going to dispose of your old device and how to do so in a safe way. Today, we want to discuss how you can safely discard, or potentially even reuse, your old device so you don’t put your data at risk.

With new tariffs on imports looming and Microsoft ending support for Windows 10 in the near future, now is the time to reconsider your organization’s hardware needs. 

While it might feel convenient to wait until the last possible moment, there are compelling reasons to act sooner—both for cost savings and to avoid future system vulnerabilities. We break down why these changes matter and how you can protect your business by upgrading now.

Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

The Internet is right along with electricity as a completely essential part of doing business. Today, we take a look at the central metric of Internet usage: Bandwidth.

If you or your business are worried about cybersecurity, we’d like to say, “Congratulations, you get it!” Too many people fail to take cybersecurity seriously, and with hackers and data breaches making headlines worldwide, you cannot underestimate them. Today, we want to cover how a cybersecurity consultant can save you time, money, and stress over your security systems.

Your business requires you to make certain compromises. Still, when it comes to building a network of vendors that can help you realize your goals, you have to take some time and carefully select the people you want to have long-lasting relationships with because constantly changing vendors can cause plenty of problems for you. In this month’s newsletter, we discuss how to get the most out of your vendor relationships.

We’re still getting more information on this, but at the time of writing this, every American can assume that their social security number has been stolen. Let’s share what we know so far.

When it comes to cybersecurity, office printers often fly under the radar. They're seen as simple, innocuous devices. It’s easy to have the mindset that there’s not much at risk—what, are the hackers going to waste some of my paper?

But here's the truth: your office printer is a potential cybersecurity risk, and a serious one at that.

Just like your computers and smartphones, printers are connected to your network. This makes them vulnerable to the same cyberthreats.

An unsecured printer can be an open door for hackers. They can use it to sneak into your business network.

In this article, we'll shed light on the overlooked aspect of office printer security. We'll also provide actionable advice on how to fortify your office printers against cyberthreats.

So, let's dive in and explore the world of office printer cybersecurity.

The business landscape is ever-evolving, and in today’s tech-driven world, having the right IT consultant by your side is not just an advantage—it's a necessity. Whether you’re a small mom-and-pop shop, a non-profit organization, or a larger business in Oneonta, New York, the expertise of a skilled IT professional can be the cornerstone of your operational success. From computer support to comprehensive IT solutions, the right technology partner can transform the way you do business.

In this guide, we’ll navigate the path to finding the best IT consultant in central New York that aligns with your organization’s needs, ensuring compliance and technological efficiency.

Local small and medium-sized organizations are commonly targeted by cybercriminals simply because they let their guard down. A lot of local business owners seem to think “Hey, I’m just an accountant in Oneonta, or I’m just an insurance company in Sidney, or I’m just a realtor in Cooperstown, why would hackers want to target me?”

And the answer is right there. On top of that, the sheer number of avenues that cybercriminals have to cause damage to a business is staggering. Let’s take a look at some of the more recent threats we’ve been seeing over the past two months.

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

In order to protect your personal information, as well as your company information, you need to put a lot of effort and brainpower into your passwords. They are supposed to be long and complex, they are supposed to be random. You are supposed to use a different password on each account… 

If you are thinking to yourself, man that’s a lot of work, you aren’t wrong. We’re on your side.

There’s an easier way, and it’s something that businesses can implement for their entire staff that solves a lot of headaches and goes a long way toward keeping data safe.

In the realm of business communication, a seismic shift is underway. Traditional phone systems, once the backbone of business communication, are being phased out. In their place, Voice over Internet Protocol (VoIP) systems are taking center stage.

But why is this change happening?

Imagine for a moment, if you will, your email account has been compromised!

In this Micro Training, we’ll cover one example of how cybercriminals can gain access to your email account, as well as what their nefarious next steps might look like.

Your website is the roadway for all digital information about your company’s services, products and vision. Leveraging your website to generate and convert leads is pivotal in today's digital landscape. In this article we will discuss six marketing tools that, when utilized adeptly, can guide potential customers directly to your digital doorstep.

As technology continues to evolve at a rapid pace, businesses need to stay ahead of the curve. That’s where an IT consultant comes in. Whoever is currently managing your IT and providing technical support should have a pretty good idea of how your business works, and they should be able to help you plan and implement new technologies that will help you remain competitive in this always-changing landscape.

You might see encryption as a major benefit to your cybersecurity strategy, but it’s often used in a way that might have you guessing whether you really understand it. Let’s take a closer look into what encryption does to your data, as well as why it is essential for any business to ensure maximum privacy and security.

We discuss phishing often on this blog, and one method that often flies under the radar is smishing, or phishing that is conducted through SMS messages. Although email phishing is perhaps the most common method of conducting these scams, you should also be prepared to take on smishing, as it comes with its own share of unique challenges and dangers.

Compliance is a critical element of many businesses’ requirements, with pretty severe penalties as a consequence if the prescribed standards are not met. Even more importantly, most compliance requirements and regulations are put in place for the welfare of not only the business, but its clientele as well. This makes it critical to know which apply to your business, and how to meet them fully.

The online business environment is a dangerous place, especially with threats such as viruses, malware, and worse, all hiding in plain sight. Organizations need to take advantage of comprehensive security solutions that can cover all modes of attack, but finding an affordable enterprise-level solution can be challenging for SMBs. Thankfully, a Unified Threat Management (UTM) solution provides comprehensive coverage that today’s businesses need.

Let’s say you get an email from a close friend. It looks like it’s legitimate, until you check the contents of the message. It’s an advertisement, or it’s trying to get you to click on a link to see something “important.” Regardless of what the content of the message is, you should probably slap that bad boy in the Spam section of your email inbox. You’ve just been the target of email spoofing, and it’s more common than you might think.