When it comes to your technology, you can never be too careful. It’s critical that you look at your IT infrastructure as an investment, and one that will save you countless hours and considerable sums of money if you take proper care of it. Here are five reasons your business should prioritize proactive IT maintenance over reactive, or break-fix, IT maintenance.
Directive Blogs
Digital communication is an important part of running any business, so you need to do your part by equipping your employees with the tools they need to communicate effectively both in and out of the workplace. Here are three of the most effective tools we have found which enable your business to flourish.
Since it first entered the mainstream in the mid-2000s, cloud computing has become a cornerstone of businesses of every size and shape. The big question that remains, however, is what your business could lean on the cloud to do. Let’s go over the multitude of options that the cloud opens up for a business.
Costs are rising and companies need to do more with less. Not only that, they depend on several departments of their business to work together to meet customer demands and complete projects. Let’s take a look at some collaboration tips and the tools that can help build a better, more collaborative and productive business.
Mobile devices demand a special type of attention in order to ensure security. You want to ensure that your devices are protected as well as possible, but you also need to ensure that this does not come at the expense of your employees’ productivity or efficiency. We’ve put together a list of common security issues you might encounter when securing your mobile devices, as well as a couple of practices you can implement to work toward an adequate level of cybersecurity for your mobile infrastructure.
Now, you may or may not have already made the transition back to the office, and this really applies more to those who haven’t yet. However, even those who have may find some utility here—specifically, in determining if a push to a full return to office was the right move.
Let’s explore how today’s employees may react to the news that remote work will no longer be an option.
We understand that cybersecurity can be difficult to think about at times because of the terminology thrown around by industry professionals, but we want to do our part to help clear up some of the confusion. Today, we’re going to discuss the difference between vulnerabilities and exploits, as well as how your organization can do everything it can to ensure that both are minimized on your company network.
Goodbyes are always painful, but we suspect that this one for Microsoft’s Internet Explorer will be more on the bittersweet side of things. Long a staple in the web browsing world, Internet Explorer has largely been removed from devices running Windows 10 and Windows 11. Let’s take a moment to discuss the approach Microsoft is using to slowly phase Internet Explorer out of the web browsing space.
Microsoft Excel is a great tool that can provide loads of value to power users, but oftentimes users just don’t have the know-how to make the most of it. Thankfully, you have power users like us to guide you through some of the more intricate processes in the spreadsheet software. Let’s look at one such process: removing duplicate values in columns.
We always hear about how innovation drives business. This has been typically true for the whole of human existence. As businesses have tried to stay profitable among the problems they’ve faced throughout the COVID-19 pandemic, we are beginning to see a troubling trend where new products are released with a laundry list of new features, but aren’t really enhancing the customer experience. Today, we look at how businesses have enhanced their marketing efforts to make products that don’t provide the types of innovations that are useful to customers.
Businesses today have to deal with more potential problems than in any time in history. They are dealing with cost increases at every turn, personnel shortages, and a regulatory landscape that is always evolving. One of the biggest issues that can have a negative effect on a business is not having the processes and resources in place and working to secure its data and network. Today, we will look at five suggestions that can work to help your business keep its network and data more secure.
Outsourced IT is a great option for the modern small business, and no matter where your shortcomings lie in managing technology, we are confident you can find value in the service. Whether you need a full-fledged IT department or someone to help implement new solutions, we’ve got you covered, and for the right price point, too! Let’s take a look at some of the trends you can expect from managed IT, as well as how they influence the costs compared to those of the traditional break-fix model.
Security is an incredibly important part of running a business, but it’s extremely easy for busy employees to fall short of the security expectations you might place on them. This is why it is so important to train your employees on the many facets of cybersecurity. By training them, you are preparing them to tackle the plethora of challenges they will encounter throughout the workday.
When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, choosing the right prospects, supporting your customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when determining your yearly budgets. Let’s go through a couple of tips on how to make the best technology decisions for your company.
We talk a lot about preventing threats from seeping into your company, and hoo boy, there are a lot of them. From ransomware to zero-day exploits to targeted social media attacks, there are a lot of threats out there that business owners need to be aware of. We’re not going to talk about any of those today.
Why? Because you, as the business owner, are likely a threat to your own business.
Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help fix it.
If you want to minimize costs, being proactive can go a long way toward this goal. Your business’ technology is one such area where proactive maintenance can allow your company to save countless dollars and hours of downtime. If you haven’t implemented a proactive maintenance platform yet, then you might be putting your company at risk.
It’s almost summer, which means baseball is in full swing. The game that many of us grew up on has recently gone through a major shift; one that small business owners can replicate to help their organizations. It came about through the use of data and today we’ll discuss how the national pastime has changed and how you can use the same strategies to help make your business better.
When all is said and done, being a manager is a far different experience than being an employee. So, when you promote one of your team members to this position—or perhaps you’ve recently been promoted to management yourself—it is important that a few practices are incorporated into their new workflow. Let’s go over these practices, and how the right IT can help.
Productivity. Your company needs it. Your employees are measured largely by their ability to effectively turn their effort into a tangible product or service that creates revenue. It really means everything to your business. Why then, if it is so necessary, is it so hard to get the people you depend on to realize just how important their productivity is to the success of the business? Let’s discuss what makes a business productive, and what technology will mitigate the major barriers to productivity.
If you are a frequent reader of our blog, you know all about phishing scams. They are emails and messages sent that are designed to extort money and gain access to computers and networks for nefarious purposes. The popular IT support company Geek Squad, a subsidiary of Best Buy, is the latest company caught up in such a scam. Let’s take a look at how the scam works and how you can avoid becoming its next victim.
Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology.
The workspace is changing in spades these days, with remote work—once a taboo topic in some offices—being commonplace, along with resignations in the face of a return to the office becoming more of a regular occurrence. Employees want more control over their work schedule so they can balance their personal responsibilities with their professional. A shorter workweek might be the key to making this happen.
Every business wants to make smart technology decisions. For the small business looking to get their workforce the affordable workstations one option that you have today is utilizing the budget Chromebooks that are available. Today we will discuss what the Chromebook can bring to your business and how it can help you reduce your hardware costs and get your staff the resources they need to be productive.
Despite hearing about a constant stream of cyberattacks over the past few years—most of which cause millions of dollars of damage to businesses—it might still be difficult for you to justify spending a lot of money on your business’ cybersecurity plans. There is a finite amount of capital to go around and many times CIOs and network administrators will be rebuffed by management when asking for money to spend on cybersecurity. Today, we thought we’d discuss three ways that you can spend on cybersecurity initiatives and not feel like you are throwing your money down the drain.
A quality surveillance system can help you keep an eye on your business when you aren’t there—a critical responsibility that warrants some serious deliberation if it is to be approached. With so many considerations to make, it is important to make sure that you are balancing your needs with the systems available to you.
Cloud computing has been touted as one of the most innovative and important technologies for smaller businesses as they look to compete with larger organizations. How it makes this possible is by offering the dynamic computing environments that can help bring these smaller businesses into the information age without saddling them with massive infrastructure costs while doing so. That’s not to say that the cloud is cheap by any means, and this month we will discuss how cloud computing is a great option and how if it isn’t managed properly, it can be problematic for the businesses that rely on it.
Your network security is of the utmost importance to your business for numerous, hopefully obvious reasons. However, there are a few errors that are easy enough to make that could easily be the proverbial monkey wrench in the works. Let’s go over what these network security faux pas look like, so you can resolve them more effectively (and don’t worry, we’ll discuss that, too).
Technology enables some amazing things for businesses, but it can influence the way you both look at operations and the way your business functions. Not all businesses have the capital to make these large technology investments. You are far from optionless, though; today we want to discuss some of the better investments you can make in your technology infrastructure, in particular ones that won’t drain your budget.
How many security solutions does your organization have implemented at any given time? Traditionally, businesses have implemented what we call “point solutions,” which are software tools designed to address a specific part of your security infrastructure. While this approach is certainly better than not having security at all, it presents several problems that must also be addressed in order to most effectively protect your organization.
Your business depends on software for many of its day-to-day operations, whether it’s an email system, productivity suite, or other specialized software. When it comes to acquiring software, you have two options: the traditional method of acquisition, i.e. buying it from a vendor, or subscribing to a Software as a Service solution. What are the differences and how can you make sure your organization is getting value out of its investment?
When it comes to network security, businesses need all the advantages they can get, especially since cybersecurity as an industry is one which is rapidly adjusting and responding to an enormous amount of ever-changing threats. One way in which security researchers have attempted to subvert this security rat race is through artificial intelligence measures, a trend that promises to change the way businesses protect themselves more effectively.
One of the fastest-growing services in healthcare is telehealth. If you aren’t familiar with this concept, it is basically a virtual meeting designed to provide faster and more direct healthcare consultations and stabilize the ever-rising costs of healthcare. With health information being one of the most attractive to hackers, it is important to be mindful to do everything you can to protect your data. Today, we will go through four tips to help you successfully navigate the risks inherent with telehealth.
Unfortunately, cybersecurity is a lot easier to reinforce in the office than it is when your team members are working remotely—and even then, it can be a serious challenge to maintain. However, let’s focus on the remote worker’s situation for a few moments and review a few best practices that can help a remote worker stay secure.
The small business owner has to be diligent in the way they spend their company’s resources. Technology, and the automation that it often brings, can work to make your business more agile and efficient, but traditionally it does come with substantial upfront costs. Additionally, it means committing big chunks of money on management, maintenance, and regular upgrades. Let’s take a look at how other small businesses have been investing in technology to help you determine what you should be prioritizing.
When looking to cut your costs, one of the best places to start looking is at your printing. While paper documents were once incredibly important for businesses (they still serve a function), no one can deny that they take up a considerable amount of space in the workplace, as well as take up precious assets that could be better spent elsewhere. What’s the best way to minimize the resources you spend on printing?
Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT.
If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.
There are countless ways your organization could face down a disaster, whether it’s a high-profile natural disaster, a physical disaster, or a technology-related disaster. If you aren’t prepared to face the consequences, your business could falter in the face of such incidents. How can your business best prepare itself for all manners of disasters?
It doesn’t matter where your business is located; whether it’s a tornado that rolls through your city, a structural fire that renders your office uninhabitable, or a freak snowstorm that brings down power lines or grinds travel to a halt, you’ll want to be ready for it all. We’ll go over what kinds of solutions your business can implement to ensure that no disaster, be it natural or artificial, like a cyberattack, puts a stop to your operations.
If you aren’t versed in business technology, finding the right solutions can be challenging to say the least. Technology should make your life easier, not more difficult. With so many options at your fingertips, we thought it would be helpful to share a couple of tips to help you get started with deploying the right technology solutions for your organization. Here are three tips to help you make the best, most educated decisions about the technology for your business.
While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.
Your company’s email is one of its most important pieces of technology, and since that is true for nearly every business, it is unfortunately one of the most utilized attack vectors used by cybercriminals. Most businesses don’t understand just how vulnerable they are if their email isn’t properly secured and do their best to keep their employees trained on how to spot potential scams.
You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions.
If you’re the one in your office known for taking spectacularly detailed notes, then you’ll find no greater productivity tool than a note-taking app. There are dozens of options on the market today that can help you make the most of your note-taking experience, as well as the integrations that they can provide.
Did you know that people tend to spend an average of 3-5 hours on their phones every day? The smartphone might be one of the most useful modern tools out there, but it can get in the way of running your business if you let it. Here are a couple of ways you can get the most out of your smartphone for business purposes.
With many people continuing to work remotely to some extent, it would be irresponsible not to acknowledge that remote work can introduce a level of risk to an organization’s cybersecurity. This makes it all the more important that this security is locked down. Let’s discuss the concept behind zero-trust security, and why it is becoming the benchmark that organizations of all sizes should meet.
For every level of business, cybersecurity is a big deal. For the enterprise, they deal with a lot of would-be attacks and need their staff to know how to respond if they are targeted. For the midsize business, the convergence of underwhelming IT support and a growing workforce can be the perfect storm. For the small business, a significant cyberattack could be the beginning of the end for their business. This is why, no matter what size your business is, you need to have a cybersecurity strategy in place that includes tools, monitoring, and protocol. This month, we have put together a list of considerations your business should note to keep your network and data safe.
Microsoft Office is a super useful collection of software that serves the purposes of just about any business, at least to some degree. Since it is so popular—taking up almost half of the office productivity software market in February 2022—we figured it would be helpful to share a few tips to help speed up some of the things you may be spending time on now.
Video conferencing has become a popular way for businesses and their team members to communicate, with many platforms rising up to meet this demand. This growth begs the question, however, of how one goes about picking the best one for their organization’s needs. We’ve put together a few features that should be present in any option you consider for you to keep in mind.
Your business’ technology is a great tool, or at least it can be. Like any other part of business, getting value out of your business’ technology is essential. In order for you to see the kind of value from your tech that you’d expect, you first need to approach it by making good decisions. This month, we wanted to go over a few ways that you could fall into a trap with your IT.
The workplace is, fittingly, a place for work to be done. While there are a lot of factors that can contribute to a person’s day-to-day productivity, having a space that is conducive to accomplishing their work tasks can be seen as essential. Let’s go over how you can design a workspace that does just that:
With businesses handling operations in different ways, their employees must adapt to the circumstances handed to them. Some companies have begun to experiment with the status quo and are for the first time realizing the value that can come from allowing staff to work remotely. We’d like to discuss some of the ways your team might rely on technology to make remote collaboration effective and how you can optimize your experience with these collaborative platforms.
In most workspaces and offices, “productivity” is always present on the list of goals. Why settle for one task completed in a set time, when multiple tasks can be completed in the same amount of time without sacrificing the quality of the result? This goal is popular enough for many experts and consultants to have weighed in on. We’ve decided to give you a basic overview of some such strategies so you may consider them.
There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.
A lot of companies are making large technology investments, in fact, if you are here now, you are probably thinking about making such an investment for your own business. One problem that growing companies have is identifying and investing in the right technology. Today, we thought we would give you a couple of tips on how to go about making technology investment decisions that will be the most advantageous for your business.
Business success relies in large part on communication. Any product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. This month, we will analyze the different methods of communication your business can use.
When you think of downtime, you probably think about the power or your Internet connection going out and leaving you unable to do work. Unfortunately, these are anecdotes that seem benign, but are actually extraordinarily costly. When interruptions to your business’ computing infrastructure are constantly hindering productivity, you need to come up with a solution.
With so many wireless networks available to connect to, it’s no surprise that wireless security is a cornerstone of working while on the go. We thought it would be helpful to have a list of best practices to help ensure your wireless networks, and the devices connecting to them, are as secure as possible.
Computers allow businesses to do so much, but eventually a time comes to purchase new hardware. Thankfully, you can stave off this need pretty well by simply taking care of your existing technology. Here are some tips you can implement to make sure that your computer lasts as long as possible before it kicks the bucket.
In many places, businesses have been operating in a manner that is closer to “business as usual” than “pandemic-altered”. This doesn’t mean the pandemic is over, but a lot of businesses are now able to make decisions as they were before the pandemic. This is a good thing, but there is one aspect of business that doesn’t seem to be normalizing: the supply chain. Let’s take a look at why supply chain issues persist and what you can do about them.
Many businesses were very suddenly introduced to the capabilities of modern collaboration tools, as… circumstances forced them to either go remote or cease operations for an unknown amount of time. However, while collaboration tools were suddenly a requisite for work, could these tools now be responsible for isolating your team members from one another?
The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.
While protecting the credit card data you collect from your customers and clients is obviously important, you likely also have a line of credit for your business’ use that you need to think about as well. Let’s turn our focus to that card for a moment and discuss some tips and best practices to keep this company resource safe.
Digital signage platforms are on the rise, and they are giving businesses more opportunities to help their office visitors feel more connected and comfortable. You might be surprised by how affordable and accessible digital signage solutions can be, hence why they are growing in popularity with businesses.
Typing on your keyboard is something that you do every day, but sometimes you just don’t want to do it. You can give your hands a break and use Microsoft Word’s dictation feature; this lets you use your voice to write in the software. Let’s go over how you might use the feature on a desktop, web browser, or mobile device.
When it comes to Google Business Profiles and Google’s algorithm your business’ visibility may depend on how good your business’ profile is. We further explain how to optimize your profile to not only comply with the practices demanded by the almighty Google Search algorithm but also provide searchers with the exact information they need.
It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail.
Automation has been a business buzzword for some time now, and was a key facet for many businesses remaining open through the COVID-19 pandemic. Now, it seems like there’s no reason for it not to remain in use from this point on. Let’s examine a few ways that automation can and likely will be used moving forward.
It’s important to make your website as accessible as possible to your audience. Obviously, you want to accommodate all the different customers and visitors you might have, and if you provide a poor experience for a person, they might not stick around and become a customer. This is nothing new, and over the years there have been discussions about ADA compliance and accessibility for websites. This blog is going to demystify this topic.
Google Workspace is a great tool that allows you to get a lot done, but sometimes you might find yourself in a position where you need to download the files and take them with you or send them to someone. In these cases, you might not want to share the link. Instead, you can simply download them as whatever file format you might need!
With many businesses’ increased reliance on their information systems and other IT, they need to do everything they can to keep those systems up and running and secure. This not only includes rolling out security systems that support that goal, it also demands they take the action necessary to keep these systems secure. Let’s look at four things you need to do to keep your business’ IT as secure as possible.
Data breaches—any event where a business’ confidential data is viewed, copied, or stolen by an unauthorized person or party—are a serious problem. Unfortunately, they are also a serious problem that can be caused by no shortage of situations. Let’s review some of the causes of business data breaches so you’ll know what to keep an eye out for.
There is a microprocessor shortage influencing all kinds of businesses around the globe, and it’s only going to get worse following the Russian invasion of Ukraine. Ukraine produces somewhere between 45 and 54 percent of the world’s semiconductor-grade neon, something which is absolutely crucial to the creation of microchips. The invasion has put a halt to neon-refinement companies Ingas and Cryoin, and as you can imagine, this puts a massive strain on an already struggling supply chain.
The telephone has been a part of business processes since it was invented, with businesses quickly taking advantage of the new features that telephony has introduced as it has improved over the years. VoIP—Voice over Internet Protocol—is the latest improvement, and as such, offers businesses a lot of great benefits to embrace.
Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.
For better or worse, the way information technology is being used has come to define the way that businesses run. The most noteworthy companies are the ones using their data to their advantage and utilizing cutting-edge tools to facilitate efficient processes and productivity while managing their costs. One technology is giving more and more organizations the freedom to accomplish their goals and automate more of their mundane processes: Artificial Intelligence
A disaster recovery plan is a strategy that allows a business to return to normal after a disruption of some type. Some data disasters are brought on by outside attacks, some are the result of a natural disaster or environmental issue, and some are simply a return to normal after an internal problem interferes with business operations. Today, we’ll take a look at a few things you need to know about disaster recovery to help you mitigate the negative effects of a data disaster.
Tomorrow, March 31st, is the official World Backup Day, a day intended to remind us all of the importance of taking backups for the sake of data continuity. While this kind of day can be a valuable reminder of a critical best practice, we contend that your awareness of your backup (and the associated maintenance of it) should not be limited to a single day.
Whether you’re referring to ransomware, phishing, data theft, spoofing, any of the many forms of cybercrime, it is something that all businesses need to prepare themselves for. While different business sizes will have differing scales to contend with, these kinds of preparations will involve the same basic principles. To help you best defend your company against cybercrime, here are a few tips based on those principles.
For years, we’ve heard about how machines are coming for our jobs. We may even know some people who have been replaced by machines of some sort. This has given workers an overarching fear that once the machines are smart and capable enough to do what they do, that they will be out on their cans with few real options. This is mostly a fallacy. Today, we will explore the notion that machines are out for our jobs and how they may actually work to make our jobs better.