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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

7 Reasons Upstate New York Businesses Should Switch to VoIP

rotary phone

Voice Over IP phone systems add a lot of great features that businesses can take advantage of, and are improving the way companies are using their voice communication. Besides the fact that supporting older analogue phone systems is becoming increasingly harder as technology carries us forward, here are 7 reasons why Upstate New York businesses should switch over to voice over IP.

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Simple Math: Less Focus on IT Equals More Focus on Your Business

2 + 2 chalkboard

You are an expert in your field, right? Whether you sell a product or commit to a batch of service offerings, you know your job and you know it well. We're guessing you have some great employees who know their job well too, right? You hired them because of their drive, interest, and possibly knowledge in the field (or you spend plenty of time teaching and training them). So when someone's computer goes down, why should they waste their time trying to fix it?

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Employee Training - Businesses Can't Afford Not To

4 employees sitting at table during meeting

As a business owner, if you've ever looked into training seminars, you've probably been taken back by the price. Your industry likely has a whole slew of organizations dedicated to business training, and there are often training courses on specific software packages you use in your day-to-day line of business. Your employees may know full-well how to do their job, but are they doing it as effectively as possible in order to drive business forward?

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Desktop Virtualization: Does it Work for Upstate New York Businesses?

desktop virtualization graphic

Businesses these days depend on having reliable, fast desktop computers. The trouble is, these high-end desktops offer plenty of resources that never get touched, making them underutilized. Huge hard drives and extremely fast CPUs mean each desktop has more capabilities than most users will ever tap into.

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Speed Things Up in Outlook 2010 with Quick Steps

outlook 2010

Like any Microsoft product, Outlook 2010 has a lot of neat features that get stepped over. One of these is the Quick Step box, which is found along the top on the Home tab in Outlook 2010. Utilizing Quick Steps can shorten the time it takes you to manage your inbox.

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