Directive Blogs

For some small businesses around Upstate New York, administrative IT tasks and computer support are done the old fashioned way; either over the phone or on-premise. These traditional methods are a major waste of time and money, and can lead to plenty of unproductive behavior very quickly.  Today we're going to examine how remote technical support can benefit businesses.

Apple CEO Steve Jobs has resigned from the consumer electronic company. Leaving behind a legacy that has made Apple considered ahead of the curve technology-wise several times, and has changed the game in the industries that he's touched. While Microsoft still rules the personal computer market globally towering over OSX's 8.3% market share, Apple has certainly played a major roll in paving a path to high-end electronics and devices over the past decade that has raised the bar for companies, and has even created a few new industries to boot.

I do apologize for that awful pun, but the Google Panda update has caused a huge stir in the SEO world. Google updates their algorithm all the time, but every once in a while they have a big update that completely changes the game. Google Panda was a massive update by Google to their search engine to limit content scrapers (people who steal content and host it on their own sites in the hopes of getting revenue from ads). Many legit sites saw a major drop in traffic and ranking, and Panda has changed (drastically even) the way SEO works. The latest update is starting to clear the fog, and Google has been explaining their reasoning behind the Panda Update.

2011 has been a busy year for security experts worldwide. Major corporations have been reporting harmful attacks by hackers. So far, technology news site CNET has reported over 80 known major hacks since March that have been publicized. The publication of these hacks is inevitable, especially when user-data, contact information, and credit card information is at risk, and that publication can easily cause a PR disaster which can take loads of time and money to rectify (and in some cases, just can't be rectified). The big questions are who is at risk, are Upstate New York small businesses at risk, and what kinds of IT solutions need to be deployed to prevent data-theft and other intrusions.

It's the start of the 2011 hurricane season, and with Hurricane Irene making contact with Atlantic coastlines this week, it certainly doesn't hurt to make sure your business is prepared for a disaster. Even if you are lucky enough to not be affected by these devastating storms, there are plenty of opportunities for nature to cause havoc on our way of life. It's never to late to put together a Disaster Recovery Plan (alternatively known as a Business Continuity Plan) in case a natural (or otherwise) disaster were to occur for you. Nobody wants to think a disaster might happen, but it isn't impossible. Here are a few steps small businesses can take to become better prepared.