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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

9 Secret Google Search Tricks to Impress Your Coworkers

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The Internet is without a doubt the largest collection of information humanity has ever seen. The trick is getting the information you want quickly. That's where search engines come in, and no search engine has received more recognition than Google. These 10 tricks will help you master your Google searches like a pro and get you to the information you seek faster, and you might be able to impress a colleague or two.

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7 Steps for Mastering your Inbox with Outlook

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Email has integrated itself into the way we do business.  If you use Outlook as your primary email client, there are plenty of tricks you can do to increase your productivity and practice better email etiquettes.

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5 Steps Toward Making Documents Presentable with Microsoft Word

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Plenty of Upstate New York businesses use the Microsoft Office suite of productivity tools. From Office 2007 and on, Microsoft has made it extremely easy to dress up your documents and presentations. These tricks will typically work with most Office products, from Word to Power Point, even Outlook; although in some apps the options might be in different places. Today's tutorial will focus on Microsoft Word.

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15 Quick Twitter Tips to get your Business Tweeting

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Twitter is a fantastic networking resource for professionals, brands, and businesses. Having a strong presence on Twitter can mean more traffic to your website and an easy way to get in touch with customers and prospects. The hardest thing about diving into social media is knowing what to say. Here's a quick list with a few ideas to get you started.

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CTRL - One Key to Rule Them All

b2ap3_thumbnail_sb_meme_400.jpgLet's face it, no matter how quickly you can type, there is only so much you can accomplish without the use of keyboard shortcuts. Perhaps you never cared to learn them, or maybe you never had the opportunity. Now that you own a small business, your productivity and efficiency is at stake. Thankfully, some of the most useful shortcuts utilize one common key: the Control key.

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How to Properly Cite Sources in Microsoft Word 2013

b2ap3_thumbnail_word_2013_400.jpgMost people think of Microsoft Word as a normal word processor, and to an extent, that's exactly what it is. But did you know that Word 2013 has a built-in citation mechanism for your research needs? Say you are writing a white paper for marketing use, and you took specific statistics from a website. You want to make sure you cite these facts. Why? Because if you cite them, it makes your business look professional, and it looks good when you know how to credit someone else's work.

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Use These 5 Keyboard Shortcuts for Windows like a Boss!

b2ap3_thumbnail_keyborad_shortcuts_400.jpgThe computer mouse makes navigating your PC easy. However, the mouse isn't always the most efficient way to get computer work done. By taking advantage of keyboard shortcuts, you can shave precious seconds off your workflow and wow your coworkers with your computer prowess. Here are five time-saving keyboard shortcuts to get you started.

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Tips to Search the Web like a Pro, Part 1

b2ap3_thumbnail_goog400.jpgThe Internet is a place of wonderment where you can find almost anything you can imagine, but you have to know how to find it. How good are you at online searches? Anybody can type a query into Google, Bing, or Yahoo, but a simple search like this may not yield the best results.

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3 Easy Tips to Improve Your PC’s Boot Up Time

b2ap3_thumbnail_turnon400.jpgImproving your computer's startup time is a great way to get more productivity out of your work day. Studies have shown that people are most productive during the early hours of the day; therefore, you don't want to waste your best hours waiting for a PC to load. Here are three easy tips you can do to improve your PC's boot up time.

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End Your PowerPoint Presentation with Movie Credits!

b2ap3_thumbnail_ppcred400.jpgEverybody loves a pat on the back, especially after contributing to a great project. When you end your next PowerPoint presentation, don't just list your sources, give thanks to those who helped you in your research by epicly animating their names, movie credit style!

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Tip: Quickly Zoom Your Web Browser In and Out

b2ap3_thumbnail_zoom400.jpgSometimes, you just need to take a closer look at the Internet. For this article, we are not referring to a search engine; instead, we're talking about literally taking a closer look by using your Web browser's zoom feature, and it's as easy as giving your mouse click wheel a spin.

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What to Look for in Another User’s Excel Workbooks

b2ap3_thumbnail_Excel400.pngCollaborating with a team to complete a project helps everything go smoothly. Although, poor communication and mistakes can actually make the project drag on. Passing on a Microsoft Excel workbook from one employee to another is an example where communicating all the details can help. Here are three important steps to take when inheriting an Excel workbook

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Tip: Use Word to Fill in Scanned Documents

b2ap3_thumbnail_word400.pngHave you ever got stuck having to fill out a paper document, only to butcher it with your handwriting? Paper forms filled out with sloppy handwriting are unprofessional and may even miscommunicate an important detail. To help your paper forms look professional, Microsoft Word allows you to scan the doc and then enter text; we'll show you how!

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Tip: Use Microsoft Office without the Mouse

b2ap3_thumbnail_Keyboard400.jpgThe mouse may look like a helpful piece of technology, but be warned; it's actually a tool of destruction. If your mouse has been your sidekick for years of heavy computer usage, then your wrist might be in danger of carpal tunnel syndrome. Sometimes, it's nice to take a break from the mouse and use your keyboard to navigate Microsoft Office.

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6 Office Snacks That Take Forever to Burn Off

b2ap3_thumbnail_snack400.jpgWith office work, a lack of physical activity is often coupled with extra calories from mindless snacking. Office snacks are great for your appetite, but bad for your waistline. These extra calories require extra physical activity to burn off. If you understand how much exercise a little snack will ask of you, then you might think twice about eating it.

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Tip: Launch Word with Your Recent Project

b2ap3_thumbnail_Bookmark400.jpgIf you have a big Microsoft Word document that you chip away on every day, then you can save time by opening up Word directly to your project. By doing this, you can get more out of your workday. Here’s how you do it.

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When 600 Fonts are not Enough, Make Your Own!

b2ap3_thumbnail_FontFamily400.jpgAre you the type of person that gets a little excited when it comes time to choose a font? Have you had to force yourself to stop and just pick one, otherwise you would sink too much time into font shopping? If this describes you, then you will enjoy taking your fascination with fonts to the next level by making your own!

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Tip: Select Text to Reply in Gmail

b2ap3_thumbnail_Highlighted400.jpgDo you consider yourself a person who likes to get down to the point? If this is your personality, then you likely have little patience replying to every e-mail in your inbox. To help speed things up, we have a Gmail tip that allows you to quickly reply to a specific point so that you can better make your point.

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Tip: Improve Your Writing with Squigglies

b2ap3_thumbnail_MicrosoftWord400.jpgUnless you are an English major, writing a well thought-out message without any spelling or grammatical errors can be a challenging task. There is not yet a technology that will transform a couple of bullet points into a detailed thesis paper, but Microsoft Word does include helpful tools that will improve the spelling and grammar for any aspiring writer.

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Tip: Prevent Reply All Slip-Ups with TuneReplyAll Add-On for Outlook

b2ap3_thumbnail_TuneReplyAll_NewMessage2_20121214-061501_1.jpgThe Reply All feature of e-mail is both a tool of great convenience and great embarrassment. Not since the nuclear bomb button has there been a single button that can do so much damage. To help you avoid making this fatal mistake with your e-mail, we will share with you a free Outlook add-on called TuneReplyAll.

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Tip: Good Filenames Will Save You Time

b2ap3_thumbnail_filenames10.jpgWhat feelings are conjured up by the phrase, "file not found?" If you are unable to locate an important file on your PC, you are going to have a bad time. Insult is added to injury when you cannot find a file that you created because you do not remember what you named it.

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Tip of the Week: View Text in Windows Clearly

b2ap3_thumbnail_focustext10.jpgSpending hours every day staring at a computer monitor can cause strain to your eyeballs. Computer vision syndrome (CVS) affects 50 to 90 percent of computer workers physically with headaches, eye twitching, and physical fatigue. CVS can decrease productivity and even increase work errors. To help alleviate eye strain, Windows has an easy-to-use feature called ClearType.

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Weekly Tip: Email Attachment Shortcut for Outlook

b2ap3_thumbnail_emailattachmentred15.jpgChecking and replying to emails can be a drain of precious time in your day. For this week’s tip, we have a shortcut to share with you that will quickly attach a file to Microsoft Outlook; saving you the time of searching your documents in order to locate a certain file.

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3 Secret Tricks You Can Do with QR Codes

b2ap3_thumbnail_qrcode100.jpgMarketers love to paste QR codes on just about everything; from newspapers, DVD cases, retail displays, even fast food wrappers! QR codes are great for marketing, giving consumers instant access to a company's website, but QR codes also have many practical uses beyond advertising. Here are three helpful tricks you might not have known.

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Weekly Tip: Quickly Close All Windows Programs

b2ap3_thumbnail_sdwctrlaltdel10.jpgHow many different programs do you have open in Windows right now? Three? Five? More than ten? The more programs you have open at once, the longer it takes to close everything down. And what if you find yourself in a storm and need to shut down everything before a power outage strikes?

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Weekly Tip: Take Screenshots to Communicate Support Issues

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Have you ever been working on your computer when suddenly a wild error appears? If you need to better explain your problem to tech support, snapping a quick screenshot can be super effective.

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5 Tips to Make Yourself a Better Presenter


a1sx2_Original2_girlgivingpresentation.jpgSpeaking to a crowd, especially one comprised of your peers or potential clients, is a nerve wracking experience. All too often, a speaker will put all his/her effort into a PowerPoint with graphics worthy of James Cameron or distracting animations that spin, sparkle, and pop. As the speaker, you're the focus. Here's a few tips to keep your audience captivated:

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Gliffy Makes Building Flowcharts Easy

Ever need to put together a quick flowchart or diagram but the tools in Microsoft Word aren't quite giving you the results you need? Gliffy is a quick and easy online solution that's free and simple to use.

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Pin Folders to the Windows 7 Taskbar for Fast Access to your Files

Do you find yourself constantly navigating to a certain directory on your network to access the files you use the most? With this quick and easy tip, you can browse the contents of that folder with a single click without needing to dig around for it first.

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Disabling Those Pesky Browser Toolbars

Browser toolbars: some people love them, some people hate them, others just don't care. Browser toolbars can make surfing the web easier, but sometimes they can get in the way and slow things down, and even open you up for potential risks.

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Quick Tip: How to Backup your OneNote 2010 Notebooks

Microsoft OneNote makes it very easy to take and organize all of your daily notes. Today we're going to show you how to ensure your OneNote Notebooks are backed up so you don't risk losing any information in the event of a computer issue.

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Scan Documents with your Android Phone

Whether you are going completely paperless or just want to send digital copies of paper documents, there are a lot of solutions out there for quickly scanning a doc and converting it to PDF for easy archiving and emailing, but most of these devices aren't exactly portable. Here's a quick way to digitize documents with the camera on your Android smartphone.

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Quick Tip - Access Common Folders Faster

Looking to increase your effectiveness by reducing the time it takes you to perform simple tasks on your computer? In today's Quick Tip, we're going to cover a couple ways to access the directories you need to access the most so you don't need to hunt for them to access your files.

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