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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Go Back in Microsoft Word

b2ap3_thumbnail_ms_word_400.jpgWhen working on a project, it can be helpful to retrace your steps. This is especially true when using Microsoft Word. To help you find where you were last at in Word, Microsoft has a Go Back command that’s not very well known. For this week’s tip, we’ll show you how to use it.

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Tip of the Week: How to Avoid Office Burnout

b2ap3_thumbnail_office_burnout_400.jpgWhen a hard-working business owner such as yourself gets going, you keep working until you’ve got nothing left to give. This is commonly known as “office burnout,” and isn’t healthy for anyone, or anything; especially your business and office relationships.

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Tip of the Week: How to Stay Safe on a Public WiFi Network

b2ap3_thumbnail_public_wifi_400.jpgWith the Internet of Things fast approaching, and BYOD becoming prevalent in the business world, there are a lot more devices connecting to wireless networks now than at any time in history. This makes new technology far more mobile, but it also means that more threats are able to access networks from countless new entry points. These threats can access your business’s devices which contain sensitive corporate data. How can you protect your devices from this wave of new threats?

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Tip of the Week: How to Sync Media From PC to Android Using Windows Media Player

b2ap3_thumbnail_windows_media_player_400.jpgWhat’s the best way to transfer your media files from your Windows PC to your Android mobile device? There are many different ways to go about this. One of the most-efficient-yet-often-neglected ways to sync your music is Windows Media Player.

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400_20150204-141300_1.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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4 Ways to Be Productive During Your Commute

b2ap3_thumbnail_commute_productivity_400.jpgA business owner knows better than anyone how difficult it can be to manage their time and get the most out of their workday. However, you can use your morning and afternoon commutes to eliminate certain mundane tasks from your day-to-day schedule. By using this time to your advantage, you can reduce the stress you’re put under on a daily basis and free your schedule for more important tasks.

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Tip of the Week: Try an Ergonomic Workstation Setup

b2ap3_thumbnail_ergonomic_workplace_400.jpgSometimes you feel exhausted when you get out of work, but you have no idea why. It might be because you’re straining your eyes too much by staring at the computer screen. Or, maybe it’s your back that’s killing you, and even moving slightly is a pain. Perhaps it’s carpal tunnel ravaging the nerves in your wrist. If any of this sounds familiar, it’s safe to say that you could use a workstation overhaul.

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Tip of the Week: How to Safely Use a Public PC

b2ap3_thumbnail_public_computer_security_400.jpgPublic computers are like public restrooms. You really don’t want to use them unless you absolutely have to. Coincidentally, the reason to avoid each public service is the same; viruses--both of the biological and the digital variety. Thankfully, there’s a way to sanitize your data so that you can safely use a public PC.

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How to Prevent Email Spam

b2ap3_thumbnail_prevent_spam_400.jpgWhile email offers several great benefits to those willing to deal with it, the most popular method of communicating in the office has its flaws. One of the most crippling is spam, which can ruin your inbox and your productivity. The unfortunate truth is that even the most diligent workers get hit with spam, but that doesn’t mean that your business’s productivity needs to suffer from it.

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Tip of the Week: 4 Ways to Get the Most Mobile Device Memory

b2ap3_thumbnail_phone_memory_400.jpgAs a technology consumer, you might realize that your mobile device’s hard drive storage space is somewhat lackluster compared to your needs. Countless photos, applications, and videos take up a ton of space, and if something were to cause the device to fill up suddenly, you’d be out of luck. How can you prevent this? You can start by using these four tips to get around your device’s lack of storage.

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Tip of the Week: How to Save Your Browser’s Bookmarks from Data Loss

b2ap3_thumbnail_browser_bookmarks_400.jpgIt’s a good feeling to have your workstation’s web browser set up exactly how you like it. With all of your favorite websites bookmarked and your most-visited sites quickly appearing in a drop down menu as soon as you type in a letter or two, you’re able to efficiently navigate the Internet and quickly find exactly what you’re looking for. But what happens to your bookmarks when your hard drive crashes?

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Tip of the Week: How to Give Your Team the Best Working Conditions

b2ap3_thumbnail_great_working_conditions_400.jpgWhen it comes to the workplace, people want more than they used to. It used to be all about the salary and decent working conditions, but that has significantly changed in the past decade. In order to attract the best talent and stay ahead of the competition, you want to provide optimal working conditions when possible. Thankfully, by providing your team with a few accommodations, it doesn’t have to be difficult for everyone to enjoy their workday.

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How to Exercise at the Office

b2ap3_thumbnail_exercise_at_work_400.jpgIt’s 2015, and if you have made any New Year’s resolutions, there’s a good chance that “getting more exercise” is on your list. Can’t find time to exercise because you’re stuck in an office all day? Don’t let that stop you. Here are some tips to help you exercise, even while you’re at work.

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Tip of the Week: Recover Deleted Files on an Android Device with the Dumpster App

b2ap3_thumbnail_the_dumpster_app_400.jpgIt’s no secret that Android devices are omnipresent in the mobile market. However, they have a flaw which some people might not even have realized is there: The lack of a recycle bin for deleted files. Because of this, any files you want to delete from your device will be lost forever upon deletion (though you might be able to ask the NSA for a hand finding them). Thankfully, there’s a fix to this issue with an application called Dumpster.

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How to Put the Power Back into Your Laptop’s Battery

b2ap3_thumbnail_laptop_battery_saving_tips_400.jpgA laptop with no power can be a pain, especially when it only lasts a minimal amount of time. Sometimes it feels like you can’t operate at full capacity without leaving your laptop plugged in at all times. Thankfully, you don’t have to suffer from this, and with a little bit of troubleshooting and basic PC maintenance, you can prolong the life of your laptop’s battery significantly.

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Tip of the Week: How to Safely Shop Online

b2ap3_thumbnail_safe_holiday_shopping_400.jpgThe holiday shopping season is upon us and more people are choosing to shop from the comforts of their home PC or mobile device rather than fight the crowds. Shopping online is super convenient, but it’s not without the risk of identity theft. The best way to protect your digital shopping cart from hackers is to know how to safely shop online. We’ll show you how.

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Tip of the Week: How to Defend Your Network from 3 Top-Tier Disasters

b2ap3_thumbnail_protect_your_network_400.jpgYour company’s network can be very sensitive at times, and even the slightest disruption can cause downtime. Be it an immense natural disaster or something as simple as forgetting your login credentials, it’s common problems which cause the most trouble for businesses. In order to fight against these issues, it’s best to prepare yourself for these three common (and fairly simple) scenarios.

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Tip of the Week: 5 Ways to Extend Your WiFi Signal

b2ap3_thumbnail_wifi_extention_400.jpgToday, having a strong WiFi signal is critical. You need a reliable signal for every part of your home, office, and even outside the building. Is your wireless signal strong in some areas and spotty in others? Would your life be immensely easier if your signal extended for just one or two more rooms? For this week’s tip, here’s how you can extend your WiFi signal.

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Tip of the Week: How to Take the Sting Out of Downtime

b2ap3_thumbnail_downtime_boom_400.jpgEvery office worker knows that downtime experienced from a technology issue can totally derail the day’s productivity. However, one thing that office managers might not be aware of is how, in a downtime event, it’s possible to divert a worker’s energy so that productivity still happens on some level, which helps take the sting out of downtime.

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Tip of the Week: 4 Signs You’re in an APT Hacker’s Crosshairs

b2ap3_thumbnail_apt_hackers_are_dangerous_400.jpgHackers come in all shapes and sizes, with varied levels of skills to boot. The generic garden-variety hacker will probably only try to hack your email and send spam, or steal your personal information. However, there are much worse threats out there, like APT hackers. This week, we’ll cover how you can spot these wolves in sheep’s clothing.

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Tip of the Week: How to Stay Productive Even When You Feel Sick

b2ap3_thumbnail_under_the_weather_productivity_400.jpgIt doesn’t matter how extraordinary your business skills are; eventually, your body begins to catch up with you and you’re hit with a storm of illness that no painkillers or medication can quell. In this case, it’s often better to quarantine yourself to your home and take it easy for the day. But, that doesn’t mean that you can’t be productive at the same time.

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Tip of the Week: How to Automatically Reboot Your PC

b2ap3_thumbnail_reboot_automation_400.jpgIf you were asked to recall the last time you restarted your PC or smartphone, could you? Too many people don’t take the few minutes required to promote quality efficiency and productivity with their machines. In fact, rebooting can be very much like a full night’s sleep for a computer, and without it, its performance might not meet your business’s expectations.

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Tip of the Week: How to Remotely Wipe Your iPhone or iPad

b2ap3_thumbnail_wipe_clean_ios_400.jpgWith the new iPhone 6 release just a few short weeks ago, many users are excited to ditch their old devices and get the flexible new piece of hardware. Unfortunately, these users might not take into account that their phones could potentially hold private information which should be deleted before forking over the device.

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Tip of the Week: How to Use Your Smartphone to Actually Be Productive

b2ap3_thumbnail_productive_smartphone_400.jpgThere is consistent conversation about the security of your data and the best ways to minimize the risk of losing it. At some point in this conversation the topic of mobile devices comes up. The general consensus is that the more places your staff can access their work, the more they can get done, and how could it not? With smartphones becoming as predominant as coffee mugs, and the nature of mobile devices that have the capability of hopping from one network to the next, how can you ignore that the devices themselves are a data-loss risk?

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Tip of the Week: 8 Ways to Perform Better Google Searches

b2ap3_thumbnail_google_seach_logo_400.jpgGoogle is the world's most popular search engine, but sometimes it just can't find exactly what you're looking for. This is because Google utilizes algorithms, which don't crunch data the same way that humans do. What we might think is common sense doesn't qualify for Google. Thankfully, there are several different ways you can narrow down Google's search results.

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Tip of the Week: How to Stay Sanitary with Your Technology

b2ap3_thumbnail_not_so_sanitary_keyboard_400.jpgWhether it’s warranted or not, some people are worried about the spread of the Ebola virus. Office employees should also be concerned with the many other cooties that remain on common surfaces. This points to sanitation as a primary issue, especially in public places like your office. Among many other surprising germ-transmitting mediums, like money, cats, and dogs, technology accumulates a lot of ilk which could potentially spread to the entire office… that is, if you’re not careful to nip it in the bud.

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Tip of the Week: How to Make a Good Impression with Your Email

b2ap3_thumbnail_email_tips_for_you_400.jpgEmail is synonymous with doing business in the digital age. Therefore, it's in your best interest to become an expert at crafting dynamic emails. Writing a good email takes common sense and careful editing. You don't have to be an English major to write a professional email--just follow these simple tips.

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Tip of the Week: Recovering Lost or Corrupt Microsoft Office Files

b2ap3_thumbnail_ms_office_logo_400.jpgIf your business were to lose important files due to an unexpected Microsoft Office crash or hardware failure, what would you do? Losing files can be difficult to recover from, especially if you aren’t using a cloud service which saves automatically after every edit. Lost files don’t benefit anyone, and if they are important, it could even put your business at risk. But don’t worry; there’s a way to recover lost Office files if things turn sour.

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Tip of the Week: How to Remotely Wipe Your Android Device Clean

b2ap3_thumbnail_wipe_your_android_device_400.jpgMobile technology has invaded our very way of life. We don’t leave the house without our mobile phones, and many business owners have their phones integrated to connect with their company’s network. The average user has many different social media applications and others that utilize personal information. What would happen if you lost it?

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Tip of the Week: How to Prevent IT Equipment Theft

b2ap3_thumbnail_device_theft_400.jpgHow familiar are you with the IT equipment owned by your business? If you don't keep detailed records of your equipment and enact security measures and policies, then you're making it easy for theft to occur. We've written a lot about protecting your business from data theft, but it's equally important that you take precautions to safeguard your stuff.

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