fbpx

Don’t wait any longer. Get started today!

 
 

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.

Continue reading

Tip of the Week: 5 Surefire Ways to Ruin Your Smartphone

b2ap3_thumbnail_smartphone_break_400.jpgThe best way to get the most life out of your smartphone is to take care of it. Or, you can ignore proven best practices and witness your smartphone meet its untimely demise. By not taking care of your smartphone in these five ways, you’ll be sure to doom your device.

Continue reading

The 4 Most Pressing IT Issues You Have to Be Aware Of

b2ap3_thumbnail_it_lessons_400.jpgRegardless of how your business’s administration is set up, you should be aware that anyone in a position of authority must have a basic understanding of how IT, and its related responsibilities, functions for your business. Here are four ways that you can learn more about how IT works within your organization.

Continue reading

Tip of the Week: How to Effectively Take Advantage of Multiple Displays

b2ap3_thumbnail_multiple_displays_pros_and_cons_400.jpgOne of the best ways businesses are providing employees with the means to be more productive with their workstations is by issuing them multiple displays. There are various advantages and disadvantages to using multiple displays that you should be aware of.

Continue reading

Why Does Rebooting Your PC Take Care of So Many Issues?

b2ap3_thumbnail_what_does_a_reboot_do_400.jpgWhen you call tech support, you’re probably going to get the same response every single time: “Have you tried turning it off and on again?” There’s a reason that this happens so often, and it’s because restarting your computer is a great, low-tech way to resolve some basic issues with your system. However, it’s still good to be cautious about more serious issues that a reboot won't fix. We’ll walk you through what a reboot does, and it can be effective at fixing minor issues with your PC.

Continue reading

Tip of the Week: 4 Brilliant Ways to Get More Work Done

b2ap3_thumbnail_productivity_tips_400.jpgThere are some workdays where distractions are abound and you can’t even remember what you’re supposed to be doing. In trying times like these, you need all the help you can get, just to stay focused and on task. Here are four simple adjustments to your work routine that have been proven to do wonders to increase productivity.

Continue reading

5 Ways to Put Your Staff Ahead of Frivolous Office Expenses

b2ap3_thumbnail_cut_your_costs_400.jpgEvery business wants to be like Google and provide employees with a dynamic place to work, filled with amenities. It would probably be a dream come true for your organization to sit next to Google on Glassdoor’s annual list of “50 Best Places to Work.” Reality check: you’re not Google, as you’re reminded of this every time you attempt to balance your company’s budget.

Continue reading

Tip of the Week: Follow These 4 Best Practices to Keep Your Computer Clean

b2ap3_thumbnail_clean_your_pc_400.jpgA computer is a complex machine that demands routine maintenance and intentional caretaking. If ignored, the machine’s lifespan will be cut short. Here are four best practices that will ensure you get the most out of your PC.

Continue reading

Tip of the Week: How to Clean Your Monitor, Keyboard, and the Inside of Your PC

b2ap3_thumbnail_clean_computer_tips_400.jpgA clean computer is a happy computer. Just like any other piece of gadgetry, a computer requires regular cleanup sessions that allow users to get the most from them. In fact, January is known as Clean Up Your Computer Month, so what better way is there to ring in the new year than making sure your computer is in tip-top shape?

Continue reading

Tip of the Week: On or Off, Which is Better For Your PC at the End of the Day?

b2ap3_thumbnail_on_or_off_400.jpgAfter a long, hard day at the office, you might be tempted to just log off of your workstation so you can get right back into it the next day. However, you also have the option to shut down the PC, which can be beneficial at times. So, what should you do; power down your desktop, or simply log off? Both have their own pros and cons, so it’s important that you’re informed of how you make this decision.

Continue reading

77% of Businesses Virtualize Their IT In Some Capacity, What About You?

b2ap3_thumbnail_virtualization_400.jpgTechnology solutions for small and medium-sized businesses can be complex, which is why simplification is at the top of a lot of executives’ priorities. To this end, virtualization is a key component, helping organizations make their IT easier to manage. What effect does this have on data security?

Continue reading

Tip of the Week: Notifications are What’s Draining Your Battery, Not Open Apps

b2ap3_thumbnail_dont_close_apps_400.jpgWe’ve all run into the trouble of keeping our smartphone’s battery preserved for as long as possible. Many people think that the apps themselves are what bogs down the battery and drains its charge, but we’re here to tell you that this is not the case. Instead, let’s determine what really drains your device’s battery.

Continue reading

Tip of the Week: 4 Reasons Your WiFi May Be Slow

b2ap3_thumbnail_wifi_interuption_400.jpgWireless Internet access is a luxury that seems commonplace, but there are many who experience trouble with their connections on a daily basis. Sometimes the problem stems from familiar issues that could happen at any minute, but other times the issues might not be so obvious. Either way, you should be aware of the most common disruptions to your WiFi signal, even those that you might not consider problems.

Continue reading

Tip of the Week: Hate Spoilers? You’ll Love This App!

b2ap3_thumbnail_spoiler_alert_400.jpgThe average human being spends a significant portion of their life online, especially now that smartphones make staying connected to the latest happenings in both news and entertainment even easier than before. This, unfortunately, makes it rather easy to see spoilers for major plot points in your favorite movies, TV shows, or video games. To avoid these, try out the Spoiler Alert extension for Google Chrome.

Tags:
Continue reading

Tip of the Week: Don’t Underestimate How These 3 Mistakes Can Ruin Your Computer

b2ap3_thumbnail_pc_mistakes_400.jpgNothing can damage a computer quite like user error. It’s sad when this happens because it’s often the case that the resulting issues could’ve easily been prevented if the user simply knew of PC best practices. Take for example these three easily-preventable PC mistakes that will do your computer harm.

Continue reading

Tip of Week: Manage Your Photo’s File Sizes to Save Disk Space

b2ap3_thumbnail_resize_images_that_you_share_400.jpgToday, just about everyone has a digital camera in their pockets, which has led to an unprecedented amount of picture taking compared to the days when photos had to be developed. Having more cameras has turned us into a more visual society, but not every amateur photographer understands how to best manage all of their photos, which causes problems.

Continue reading

Tip of the Week: Even the Most Careful People Fall For These 4 Email Mistakes

b2ap3_thumbnail_email_gaffes_400.jpgDespite the rapid advancements of business technology in the past decade, enterprises the world over are still heavily dependent upon email. Therefore, every modern worker needs to be trained on how to send a professional email. If not, classic email mistakes will be made that could bruise your company’s reputation, like these four common email blunders.

Continue reading

Make Your Digital Life Easier By Consolidating Your Various Email Accounts

b2ap3_thumbnail_solutions_400.jpgHow many email accounts do you have? At the very least, you have one for work and for one that’s personal, and if you’ve been doing email long enough, then you may have a few accounts left over from years ago which you rarely check (like your email address from college). Is there a way to combine these scattered accounts into an email address of your choice?

Continue reading

Disaster Preparedness Includes Planning For Data Recovery

b2ap3_thumbnail_prepare_for_the_worst_400.jpgToday is Disaster Preparedness Day! This means that there’s no time quite like the present for preparing for potential future data emergencies. While the type of disasters vary immensely depending on your business’s geographical location, every business needs a disaster recovery plan implemented as soon as possible.

Continue reading

4 Data-Loss Causing Disasters that You Must Be Prepared For

b2ap3_thumbnail_disaster_recovery_400.jpgSeptember 30th is Disaster Preparedness Day. This gives us a great reason to go over some of the most common disasters that can potentially affect your businesses. There are dozens of potential disasters to choose from, but since we’re an IT company, we’re going to focus on the four top disasters that can mess with your company’s IT infrastructure.

Continue reading

Clever Kids and Employees Know How to Bypass Content Filters

b2ap3_thumbnail_use_the_content_filter_400.jpgWith so much nasty content just begging to get viewed on the Internet, it’s understandable why a content filter needs to be integrated into your company’s web viewing protocol. Still, it should be understood that your content filter isn’t going to keep all questionable content away from prying eyes. Therefore, the only way you can really know with certainty that your Internet users aren’t doing anything sketchy is to actively monitor their activity, and check for any suspicious websites.

Continue reading

Lock Your Doors and 2 Other No-Brainer Tips to Protect Your Data

b2ap3_thumbnail_desk_lock_security_400.jpgYou know the saying “you can never be too careful”? It’s always said by the person who understands the value of proceeding with caution, and understands that all it takes is a moment to lose everything. In some cases, it could be your workplace dignity, but in others, you need to cover your tracks to prevent hackers and other miscreants from performing the unspeakable: messing with your computer while you’re away from it momentarily.

Continue reading

SHOCK: 66% of Fired Employees Able to Access Their Former Company’s Cloud Data

b2ap3_thumbnail_rogue_ex_employees_400.jpgEvery business executive knows the struggle of employee turnover. Your employees might come and go, but your data is one thing that you can’t afford to lose from your business. You might feel that you can trust all of the employees who have put in years of effort to ensure your organization stays afloat, but you may be surprised to learn that a significant number of them will probably leave your company with at least some corporate data.

Continue reading

4 Ways to Troubleshoot Network Performance Issues

b2ap3_thumbnail_rmm_it_400.jpgAre you experiencing performance issues with your computer network? Does it seem like it’s not running as effectively as it used to? Given the nature of technology, eventually, you’ll have to replace all of your computer hardware. But before you do, give your network a boost by trying these four IT maintenance best practices.

Continue reading

Tip of the Week: 5 Common Sense Tactics to Safeguard Your Online Identity

b2ap3_thumbnail_anonymous_internet_use_400.jpgThe Internet can be a dangerous place thanks to the anonymity it provides. Yet, this anonymity is limited, especially if you take part in questionable Internet browsing activities. Take, for instance, the hack of Ashley Madison, a website dedicated to cheating on one’s spouse. This July, a hacker group called the “Impact Team,” infiltrated the site and is now threatening to expose these cheaters.

Continue reading

How Samsung Going With Non-Removable Batteries May Cause Injury to Idiots [VIDEO]

b2ap3_thumbnail_battery_safety_400.jpgIt’s been confirmed that Samsung is getting rid of both its removable battery and MicroSD slot for its newest line of Galaxy Note devices. This is a sad day for Galaxy fans that have always preferred the Android device over Apple’s iPhone for its customizable options such as these. For Samsung, it’s too early to tell if this will affect sales or not, but one thing’s for sure: a lot of phones will be destroyed before users “get it.”

Continue reading

Your Biggest Vulnerability May Come From Forgetting to Logout

b2ap3_thumbnail_your_workspace_400.jpgEven if you have the best network security tools in place, you can still fall victim to a major data breach, just by doing something as seemingly-harmless as not manually logging out of your online accounts.

Continue reading

Tip of the Week: What it Takes to Prepare and Deliver a Dynamic Presentation, Part 1

b2ap3_thumbnail_tips_for_presentation_400.jpgPresentations are always an important part of being a business owner, be it for a trade show, webinar, conference, or sales demonstration. If they scare you to death, don’t worry; you’re not alone. In fact, up to 74 percent of people suffer from speech anxiety (glossophobia), meaning that they have a tough time getting in front of a crowd and showing off their knowledge. Despite this fact, you can kick glossophobia to the curb by being proactive about your preparations.

Continue reading

US Navy to Pay Microsoft $9 Million to Keep Windows XP Going

b2ap3_thumbnail_logo_navy_windows_xp_400.jpgWith Windows 10 to be launched on July 29th, all thoughts are drifting toward the inevitable upgrade to Microsoft’s brand-new operating system. However, we’d like to take a moment to travel back in time to last spring, when Windows XP expired. Remember how we warned that your business would need to shell out big bucks for custom support if you want to keep running Windows XP? It turns out that there are some who just can’t let go of the expired OS; including the US Navy.

Continue reading

Don’t Be Duped By a Phishing Attack: 4 Signs to Look Out For

b2ap3_thumbnail_online_phishing_400.jpgYour business is literally assaulted by thousands of threats a day, and they could ruin your organization's goals in an instant if not for your defenses. With such powerful security measures at your disposal, we don’t blame you for lowering your defenses; however, it should be mentioned that your network security doesn’t protect you from all manners of threats. Attacks like phishing scams have a tendency to bypass your security measures, which makes them dangerous.

Continue reading

If You’re Going to Read Employee Emails, You’re Going to Have a Bad Time

b2ap3_thumbnail_angry_boss_monitoring_400.jpgFor many office workers, there seems to be some confusion concerning the privacy of employee-to-employee communications made over a company network. It is okay for an employer to go through an employee’s email or instant messaging history? Many workers may be surprised to learn that an employer is in their legal right to do so.

Continue reading

Time to Go Mobile: 3 Mobile Device Tethering Options

b2ap3_thumbnail_wireless_signal_400.jpgMobile WiFi is an imperative part of how you get things done while you’re out and about, but did you know that you can use your mobile device as a hotspot? This is one of the many features that modern smartphones come equipped with that are designed to help you remain as productive as possible. There are three ways of tethering your device to your smartphone to take advantage of a mobile WiFi hotspot, but which one is the most efficient?

Continue reading

How a Tomato Can Change Your Life! [VIDEO]

b2ap3_thumbnail_pomodoro_technique_400.jpgThe key to a productive workday may be the tomato. Not in the sense that eating more tomatoes will make you smarter; instead, we’re talking about the classic tomato-shaped cooking timer that counts down from 25 minutes. It turns out that 25-minute-tomato increments could be the most effective way to accomplish your work.

Continue reading

How to Troubleshoot A Failed Backup

b2ap3_thumbnail_broken_backup_400.jpgYour business relies on its IT to get things done, but if disaster were to strike, would you be able to recover efficient operations without having to deal with the numerous headaches that are associated with downtime? Even if you have instituted a reliable backup solution, your business could still be hurting if your backup failed. Here’s how you troubleshoot this scenario.

Continue reading

Mark Your Calendars, Folks: World Backup Day is March 31st

b2ap3_thumbnail_world_backup_day_400.jpg2015 isn’t the year to go without backups. If there’s anything 2014 showed the world, it’s that businesses can fall victim to data breaches when they least expect it. You want to be prepared in the event of a data breach or data loss, and the easiest way to do that is by taking advantage of an external backup. Unfortunately, even an essential solution like data backup can be forgotten amidst the everyday operations of the average business owner.

Continue reading

Are You on Constant Inbox-Watch?

b2ap3_thumbnail_email_spew_400_20150206-135251_1.jpgAre your eyes constantly glued on your email inbox during the workday? It’s not bad to keep up with what’s going on in the office, but a recent study has linked constant email-checking to higher stress levels. This probably isn’t surprising to some, but some folks, like the researchers at the University of British Columbia, claim that there’s a maximum number of times to check your email throughout the day to minimize stress in the workplace.

Continue reading

Tip of the Week: Don’t Let Poor Grammar Affect Your Business

b2ap3_thumbnail_bad_grammar_fail_400.jpgHow bad would it have been if we instead entitled this article, “Don’t Let Poor Grammar Effect Your Business?” Even though it would’ve been a clever way to make a point about the perils of using poor grammar in business, there would still be a lot of folks who would spot the mistake and write off our company as incompetent. Herein lies the power of using proper grammar.

Continue reading

The Best Way to Take Advantage of New Tech is With a Long-Term Replacement Plan

b2ap3_thumbnail_technology_strategy_400_20150130-155455_1.jpgNew technology is meant to improve upon its previous design. This is technology 101. Despite this well-known fact, many business owners are hesitant to adopt new technology, choosing instead to continue using older equipment in an effort to save money. A better approach to technology for your business is to have a long-term replacement plan.

Continue reading

Oh No, My Laptop is Stolen! Now What? Here are 4 Steps.

b2ap3_thumbnail_stolen_laptop_what_now_400.jpgPicture this, you're at the airport with your laptop, knocking out an important project between flights. Suddenly, you're approached by some touristy-looking people about taking their picture. You're a nice person so you grant them their request. After a longer-than-expected photo session, you return to your seat only to find that your laptop has been stolen. You've been conned.

Continue reading

Make Lasting Business Connections with LinkedIn

b2ap3_thumbnail_linkedin_for_business_400_20140716-125539_1.jpgIt's no secret that social media has opened a lot of doors for businesses that may not have been there a short time ago. LinkedIn in particular has been an immensely useful tool for people looking for employment, and for employers to find prospective hires.

Continue reading