Directive Blogs
How much time does your staff spend actually doing work compared to simply communicating about work? There’s a big difference, primarily in terms of making you money versus costing you money. Truth be told, employees spend nearly 80 percent of their time either in meetings, on the phone, or responding to emails. By finding ways for your team to communicate more efficiently, they will effectively spend less time yapping and more time making you money.
Mobile devices have a prevalent place in the modern office. In fact, a recent study by Gartner found that 80 percent of all employees bring their personal mobile device with them to work. This Bring Your Own Device (BYOD) trend comes with a host of benefits, like improved productivity and employee morale, but it increases the risk of a corporate data breach if not properly managed. How should a concerned business owner respond to this trend?
When you talk about your employees, you hopefully often refer to them as a department, or a “team.” These terms often come with predetermined assumptions, with one of them being that the employees work together to accomplish something specific. However, it’s often not so simple. If your employees aren’t working together as a team, how can you fix this dilemma?
When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.
Fundamentally, business is simple: if you take in more revenue than you have expenses, your company is a success. There are just so many elements to manage to ensure that revenues outpace expenses that it becomes difficult to ascertain what you can do to cut costs and see a higher degree of profitability for your efforts.
No business owner wants to experience data loss in any way, shape or form, which is why it’s so crucial that preventive measures are taken. If you don’t have protections in place, you may find yourself out of business due to a data loss disaster. While that’s certainly the worst-case scenario, the other consequences of data loss are downright troublesome in their own right.
IBM is perhaps one of the best known technology companies out there, but do you know all of the details about Big Blue’s legacy? IBM has built itself a reputation for pursuing advances in innovation and revolutionizing the way that businesses utilize computing, all the way back to its inception 100 years ago.
How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.
As more and more businesses rely on technology solutions to accomplish their everyday tasks, there is a natural expectation for there to be a bit of a learning curve as these advanced solutions are prioritized and accounted for. However, a few industry research firms have compiled their expectations for how this learning curve tendency will influence the needs and challenges businesses will face during the rest of the year.
In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.
Entrepreneurs enjoy an almost mythical standing in the business world as visionary leaders risking everything on an idea that, if successful, pays off in a big way. Yet, few understand the role of the intrapreneur; those who have equally big ideas, but operate in the context of established companies. Your business likely has dynamic intrapreneurs in your midst, but how do you make sure their voices are heard?
No business owner likes to think about it, but every business needs to be prepared for the possibility of their data disappearing. Have you taken steps to ensure that, should some disaster strike, you will be prepared to dust yourself off and continue operations? Furthermore, are you sure that your preparations will be sufficient and your data will be preserved?
Having access to your company’s data is absolutely crucial to your success. After all, in today’s day and age, it is an extraordinarily important aspect of your business’ sustainability. Everything you do is influenced in some way by the data you have generated and/or collected--so what would you do if it was suddenly gone?
We have been very fortunate to assist many organizations, and this experience has given us a certain perspective of how many businesses approach their technology maintenance. We often work with new businesses to audit the performance of their IT. We’ve found that small businesses tend to have more issues and are susceptible to bigger vulnerabilities. These aren’t networks that go ignored either--many of them currently pay for an “expert” to support them.
The small business is under siege. Many small business owners do what they can to compete, but it seems like there is no solution for their revenue woes, as larger organizations are able to attract a larger part of the market share. This has been the case for some time, but there are market forces at work today that make it even more difficult for businesses to contend with competitors that have more resources.
Unless you’re at the helm of a Fortune 500 company, it’s likely that you’re always on the lookout for new ways to save money by tweaking your company’s operations. When you’re in money-saving mode, you understand that even a small change can rack up a lot in savings. To help you in your quest to save money, consider implementing these four practices.
When was the last time that your organization had an unexpected technology expense blast your IT budget out of the sky? Surprise issues that you don’t plan for could potentially derail your budget for months, or even years, depending on the severity of it. Having a clear idea of what your IT service plan covers is a great way to make sure that you don’t get hit by surprise billing.
What would you do if your business were suddenly struck by something which threatened its very existence? Do you have a plan to make sure that your business survives well past the expiration date assigned by natural disasters, hardware failure, user error, or hacking attacks? One of the most important parts of running a business is managing risk, and implementing a business continuity plan is a great way to focus on the preservation of your organization.
It turns out that the old adage “iron sharpens iron” is true and it applies to the modern workplace. This, according to a new study by Harvard Business Review, which found that the productivity of a worker can be enhanced by an average of ten percent simply by having them be in close proximity to someone who’s more productive than they are.
The purpose of an internal IT department is, in theory, twofold: first, they are supposed to strategize a future for the company’s information technology, with the secondary responsibility of troubleshooting and tending to the technological issues a business faces. However, the reality is that many IT departments find themselves with no time to innovate, as they are swamped under service requests for technical issues.
Not all companies are prepared to deal with the costs associated with downtime. Any situation in which your organization cannot access important information or can’t operate with efficiency is something which needs to be prepared for; otherwise, you risk more than you know. We want to help protect your business when it needs it most.
How often do you look at a workstation in your office and say, “Wow, I should replace that soon!” Old equipment is vulnerable to all sorts of performance issues, and if you wait too long to replace it, you might be dealing with troublesome downtime and wasted capital. Plus, older hardware is often harder and more expensive to replace. Thankfully, there’s a service that’s capable of changing the way that you procure new hardware, including workstations, server units, network components, and so much more.
No one said business was going to be easy. One of the most frustrating aspects can be employee complacency. In fact, with the advent of the Internet and with more jobs trending toward service, you are finding that people are constantly looking outside their current organization for professional development. With employee turnover costing businesses everywhere substantial capital, retaining your proficient employees must be a priority.
There’s an undeniable connection between success and emotional attachment. Marketers know this, which is why you see so many commercials meant to manipulate your heartstrings. The point of these stirring advertisements is to engage consumers on a deeper level, and thus, create brand loyalty. It stands to reason that the same strategy can be applied to retaining and engaging your employees.
Budgeting accurately for your long-term IT needs requires an intimate knowledge about technology and IT trends. Compared to other department budgets that are easy to compile by making a few simple adjustments to the previous year’s numbers, your IT budget must take into account the depreciation of your IT equipment for replacement purposes, as well as the cost of procuring the new, cutting-edge solutions that are shaping your industry. Do you have the technical knowledge to come up with an accurate IT budget? If you don’t, you’ll want to employ the services of an IT consultant.
A small business is just as susceptible to the many problems that face large enterprises, and the dangers only multiply with the more technology you implement in the office. The larger your network gets, the more difficult data distribution and storage becomes. The more employees you work with, the more devices that will appear in the office. The more data you work with, the more likely you are to get hacked. These are all very real risks. What are you doing to protect your company from these threats?
As the business owner, are you the only person in your office who manages your company’s vendor relationships? Chances are that this is a huge responsibility, and one that consumes a significant portion of your time. While communicating with vendors is important for resolving issues or learning more about the service offered, it’s still a pain that you shouldn’t have to deal with.
Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.
Fact: Millennials are entering the workforce en masse. Therefore, employers and workers from earlier generations shouldn’t be so quick to write off the generation that now makes up the largest segment of the workforce. In order to properly leverage this differently-thinking group, managers need to understand a few things about how Gen Y thinks, behaves, and what they value.
Managed services have been around for ages. For example, wealthy individuals will often hire someone to take care of their extravagant home, like doing the housework or tending to the garden. Did you know that managed services can be acquired by the average business owner to further enhance their organization’s operations?
With so much focus on how new technology improves productivity, it can be easy to overlook the other ways of enhancing operations. Sometimes, improving productivity can be as simple as rethinking the layout of your office. Or, you may find that your company’s current technologies may be hindering productivity more than they’re helping. The following three suggestions should help make your office a more productive place.
Business is a fickle thing, as acquisitions can be the end of both major and minor vendors. This can also lead to the untimely demise of some of your partnerships with these companies. Take, for example, a recent acquisition by Fitbit, which acquired a former Kickstarter project Pebble, showing the world that these types of acquisitions can be major problems for consumers.
Flexibility is often cited as one of the major reasons to consider a VoIP solution, but what exactly does this mean for small and medium-sized businesses? We’ll explore some of the major benefits that stem from the flexibility of VoIP, as well as how your business can better leverage it for your business’s future.
One of the most effective methods to boost employee productivity is to encourage your workforce to work together in order to achieve their goals. Workplace collaboration allows multiple employees to combine their efforts and energies into a common project, adding value to the final product and often completing it more quickly. The benefits don’t end there, either. Here are some of the other advantages gained by encouraging collaboration among your workforce.
The ultimate goal of any business is to increase the volume of services it provides its clients in order to reap larger profits, as is likely the goal of your business as well. Perhaps you have been successful in attracting new clients, but if you wish to continue to experience such growth, then you’ll need to also attract quality employees.
Technology has been ingrained into today’s society to the point where businesses can’t function without it. Your organization relies on servers, networks, and workstations to keep productive and access important information, but all of this technology saddles your business with the responsibility of maintaining the components, as well as budget challenges.
Whether you like it or not, millennials (those reaching young adulthood around the year 2000) make up a significant portion of the workforce. Appropriately leveraging their skills is going to become a big part of succeeding as a business, but millennials are known for their tendency to hop from job to job as opportunity calls. How can you keep your top millennial talent from jumping ship? You can start by offering the latest technologies.
So you’ve outgrown your office space and need to relocate. Congratulations on reaching this milestone with your business, but do you know what to look for in a new building? Finding the perfect setup can be daunting, especially if you don’t know what to look for. To help you out, here are four tips to make your transition easier.
Nowadays, with streaming services like Spotify, Google Play, and Pandora available on a plethora of mobile devices, music lovers have an easy time enjoying tunes everywhere they go, including at the office. While this is all well and good, have you ever stopped to wonder if music is helping your employees, or holding them back?
There’s no denying that flexibility is important. While technology makes it easier than ever before to communicate and work anytime, anywhere, employees should be encouraged to use this flexibility to their advantage. Yet, it’s often quite easy to fall victim to the many pitfalls of flexibility, which is why it’s so important to invest in solutions designed to maximize productivity.
How many hours a day do you work? Chances are that, as a business owner, you put in more than the average worker. Your team might put in the requisite eight hours, but you might find yourself putting in more. After all, working more hours means more productivity, right? Well… wrong. A recent study shows that eight hours of work, while revolutionary 200 years ago, is still too long to expect good work from your employees.
Bring Your Own Device, or BYOD, has become an accepted practice in the workplace, but only when it’s implemented properly. The fact remains that allowing workers to use their personal devices for work purposes has its benefits and disadvantages, and that you should only allow them to do so after they adhere to your company’s BYOD policy. Of course, this assumes that you actually have a policy, so let’s talk about how to set up a quality BYOD policy.
A business requires talent to be an effective asset to a community, but finding top talent can be difficult and frustrating. It often requires a business to look beyond their local market for talent and it also considers non-traditional avenues of talent such as outsourcing. The one solution to your organization’s talent deficit is often ignored: Internships.
For many workers, driving to and from the office is a way of life. In view of this, many have commuted for so long that they can’t imagine life without this daily drive. Despite commuting being the norm, employers and employees alike will gain substantial benefits by ditching the practice altogether. Today’s technology puts this goal within reach.
Modern office technology is breaking down office barriers left and right. With the proper tools, workers can perform their daily duties anytime, anywhere. This trend is prompting businesses to hire remote workers in order to find the talent they need without being limited by geographical location. Unfortunately, finding a good candidate for a remote worker is easier said than done.
We think that it’s safe to say that nobody enjoys their inbox receiving incredulous amounts of emails on a regular basis. Yet, the business owner must maintain their inbox every day, and if a message doesn’t strike them as important, they’ll probably either ignore it or delete it completely. Here’s how you can prevent this from happening.
With today’s great technology solutions, working remotely is no longer just a dream. Many businesses have either a partial or a complete remote staff, and it’s all held together by modern technology solutions. However, even with the latest tech, the remote worker still has to invest in their own success.
Let’s be honest; when was the last time you seriously went out of your way to take a day off from work? The corporate business environment often leads both business owners and normal office workers to overindulge themselves in their work. Plus, the mobile-first business model isn’t making it any easier to take time off, as you’re connected to the office no matter what. However, science is proving that it’s not just beneficial, but practically necessary, to take time off on occasion.
How often does your technology experience trouble? If your business is constantly dealing with technical hiccups, your assets that are meant to be a boon to your organization, can quickly become a nuisance that holds you back. How can you take better care of your technology, and use it to usher in a new era of productivity?
How did your last major IT initiative turn out? Were you able to get what you wanted implemented in an orderly fashion, or did it fail to provide a return on investment? You might be surprised to hear that half of the IT projects implemented by businesses ultimately wind up as a failure, and these numbers have been increasing over the past several years.
One of Microsoft’s latest moves to appeal to business owners has been to establish a Technology as a Service program, allowing small businesses to purchase Surface products, accessories, and support by subscribing to a monthly payment plan. What’s more, when time comes to upgrade, customers can do so, although some fees may apply as dictated by the lease.
Business owners need to understand that employee engagement is just as important a part of running an organization, as keeping operations running at optimal efficiency. After all, your employees are the ones responsible for keeping everything moving forward, and if they’re not happy and fulfilled, it can affect the quality of your end product or service. A new study finds that even businesses that have good intentions about employee engagement have trouble guaranteeing that their efforts are effective.
Vacations are an important part of maintaining one’s sanity, especially if you’re a business owner. However, unless you have a reliable staff that can handle the management of your business, chances are that you might feel like you can’t get away from the office long enough to relax. While it might seem tempting to disconnect yourself from the office entirely while on vacation, it’s actually better for your business if you don’t.
It’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.
Remember that blender you got last holiday season that you let collect dust in the closet for a month? Maybe you decided to open it to view the instruction manual, then put it away since you would never, ever, actually use it. The only thing is, now that you actually want to use the manual, you can’t find it. Thankfully, the Internet, once again, is here to save the day, in the form of the online electronic manual.
It’s time to be realistic and admit that the office can be an extraordinarily distracting place. Constant meetings and discussions, phones ringing, and emails hitting the inbox can all seem overwhelming. With so much going on, how can you get the most work done while still remaining in contact with your co-workers?
Every business owner understands that having a good reputation is paramount toward their success. Yet, some business owners may not fully grasp just how much the Internet influences their company’s reputation in today’s business environment. In order to find out what the people of the Internet are saying about your business, you have to manage your company’s online reputation.
Most modern businesses need access to crucial parts of their infrastructure in order to keep operations moving forward. For example, your building’s electricity is necessary to power your technology, and without an Internet connection, you could be losing out on hours of potential productivity. What can you do to minimize downtime and make the best out of a bad situation?
Companies are always looking to improve their operations by eliminating unnecessary costs. It’s a part of business, no matter how you look at it. However, as automation technologies grow more advanced, some of the more mundane (and even some professional) positions are at risk of getting replaced by cheaper, more efficient robotic systems.
When it comes to technology, upgrading is part of the package. Despite this being a well-established fact, some business owners will delay upgrading for as long as possible, while others will upgrade as soon as the latest product is released. What’s behind a company’s motivation to upgrade or not? We can better understand this by looking at a study on why businesses upgrade their operating systems.
Many businesses see the value in allowing their team to work remotely, which sounds great on paper. Workers don’t have to be at the office to get work done, so long as they have an Internet connection. Most important of all, though, is how much money a business can save by allowing its workers to work remotely. Thus, the primary objective should be to make it as easy as possible for remote workers to perform their jobs.
Technology is a wondrous thing, allowing your business to achieve greatness and change the way you approach business. However, it has also brought about an extremely wasteful society that tosses old technology aside in favor of the latest and greatest devices. This is a habit that society has yet to break, but it’s not too late to do the right thing and commit your business to environmentally-friendly practices.
Wouldn’t it be nice if you could provide your staff an over-the-top benefits package similar to what Google offers their employees (aka, “Googlers”)? For most SMBs, making Glassdoor’s annual list of “50 Best Places to Work” (a list routinely dominated by Google) is a fantasy; primarily due to the fact that the average enterprise operates within the confines of a strict budget. As the owner of an SMB, this reality often means making tough decisions and budget cuts.
The most recent edition to the Windows family of operating systems, Windows 10, offers several new features that appeal to business owners. Yet, many businesses are still skeptical about adopting it for their entire infrastructure. Still, there’s good news abound for Microsoft’s OS, as compared to the unpopular Windows 8, Windows 10 is being tested on twice as many computers following its release date.
Businesses always try to eliminate unnecessary costs, but printing isn’t necessarily everyone’s first idea of an unnecessary cost. With so much revenue being invested in paper, ink, and toner every year, just think of how many resources this can free up for your business if you could find a way to eliminate them from your budget. With the right technology solutions, you can easily cut costs on printing.
2015 was a brutal year for major corporations, as one by one they fell victim to hacking attacks. Major organizations like Blue Cross Blue Shield, Anthem, and even the United States Office of Personnel became victims of major hacking campaigns. A fact that’s often lost amongst these details is that not all hackers use their skill for evil actions, even if they are still illegal.
The continuity of your business should be a major priority, especially considering how the livelihood of yourself and your employees is on the line. Believe it or not, there are some organizations out there that don’t give a second thought to the preservation of their data and critical assets. Therefore, it’s clear that you need to pay proper attention to how your organization handles problems like natural disasters, data loss, hacking attacks, and other hazardous incidents.
The technological landscape of the office environment has evolved significantly over the past few years, especially in terms of technology that fosters inter-office collaboration. What could only be accomplished by sitting down together in the same room, can now be done remotely through the use of video conferencing and VoIP technologies. It’s a true golden age of business technology achievement, and if your business isn’t fully leveraging your communications technology, you’ll quickly fall behind.
You’re a small business, and as such, you need technology in order to keep your operations moving forward. Many organizations will refer to their services and products as “enterprise-level,” as if there’s a certain draw to them that wouldn’t ordinarily be there. Here’s what this term means, not just for larger businesses, but for your SMB.
What’s your reaction to your mobile device beeping at you? If you’re the kind of person that drops everything to see what it says, then you’re probably way more distracted at work than you should be. It’s a bad habit to look at your phone every minute or two, but with hard work, habits can be broken. Here are three actions you can take to minimize workplace distractions so you can be more productive.
When it comes to your business’s data security, there can be no room for error. October is Cyber Security Month, so there’s no better time to ensure that your business is taking all of the proper precautions to maximize security protocol. However, there’s an often-forgotten aspect of cybersecurity called employee risk management, and it’s more complex than you might think.
If there’s one thing that our extremely technical society has evolved into, it’s one where technology is always striving to improve itself. This is especially important for businesses that are looking to maximize the return on investment they get from their hardware and software. Do you know where your organization concentrates its resources for tech upgrades?
Can you imagine how much easier it would be to manage your IT problems if you had a dedicated support team who you could always count on to receive calls and answer any questions your team has? This would technically qualify as an internal help desk, and they could potentially save you a ton of money and time in the long run. Why? Because your team wouldn’t have to waste time digging through complicated systems to find answers to their dilemmas.
Millennials may be looked down upon in the average workplace for a number of reasons that are entirely subjective, whether it be that they’re “spoiled rotten” or “just plain rude.” But in today’s workplace based around technology, millennials have a huge advantage, and have even given long-time CIOs a run for their money when it comes to technology management.
“Do you think this is a game?” In the past, a boss may have used this line to criticize an employee for not taking their job seriously. However, in today’s more creative work environments, many companies are using game mechanics to achieve their goals. This business strategy is called gamification, and it’s the most fun way to get work done.
When it seems like every idea has already been patented or brought to fruition, that’s a key indicator that innovation in your company is lacking. Traditionally, advancements in business technology have driven innovation for companies. If your company’s innovation well is running dry, then there are measures that your business can take to become more innovative.
We live in a world where money is the solution to all problems. If you have a problematic piece of technology, what do you do to fix it? You can call in the professionals, or shell out for new hardware or software. Either way, you’re spending money, but the difference in how much you need to spend depends on the policies your IT support budget specifies.
Just because something is brand new doesn’t mean that there’s a market for it. Just look at Windows 8 to see what we’re talking about. It might have been a brand new operating system when it first came out, but it didn’t really take to users, who preferred the familiar feel of Windows 7. How do business owners suspect Windows 10 will affect the business world?
When you first considered starting your own business, you thought nothing could possibly go wrong. You had so much hope for the future. But, things are a lot more complicated than that. You start to think the worst - your business is failing, and you don’t know what to do about it. When times get hard, do you throw in the towel, or persevere?
It’s the goal of every IT administrator for every part of their network to run smoothly. Achieving this level of IT perfection is a beautiful thing that makes the job of everyone in the company easier. Unfortunately, all it takes is one component to fail for this dream of IT utopia to come crashing down.
Network security entails a ton of different procedures, and it can be easy to lose track of what you’ve already implemented, and what still needs to be done. Instead of worrying about keeping your business’s confidential data safe, know with certainty that it’s as secure as possible by following our security checklist.
Facebook has come a long way. Originally designed as a networking tool to be exclusively used by college students, Facebook now has 1.44 billion active users, making it the world’s largest social network. Today, businesses take Facebook seriously and utilize it for their marketing initiatives. However, it’s still viewed as a time-waster by many office managers who restrict or ban employees from accessing it.
Big data analytics might be changing the way businesses look at data, but how much can be changed without a deeper understanding of what causes these trends? Your business model has everything to gain from understanding why and how big data trends come to be. In essence, understanding how the trends behind big data work is arguably more important than the statistics of big data itself.
Paid time off is somewhat of an anomaly to the business owner. They don’t want to provide too little and destroy morale, yet they don’t want to lose capital by providing too much to their employees. It might seem strange to suggest unlimited paid time off, but according to some business owners, it might be a quality solution to this dilemma, with enough care put into its integration.
Unless you have been vigilant about covering your digital tracks, you’ve likely got your personal information floating all over cyberspace and it’s being used for who knows what. Most of this personal data is used for marketing purposes, but hackers like to get in on the data-collecting action too. Being aware of how your personal data is collected is the first step towards getting a handle on it.
As a business owner, you know that technology is a necessary, albeit unpredictable, investment. Your organization thrives off of it operating as expected, yet suffers when it doesn’t function properly. This is the primary reason why the idea of help desk support was first introduced. It’s an effective medium through which your employees can receive tech support when it’s needed most.
The open office is convenient for a number of reasons. It is far more space-efficient, and it makes collaboration easier among coworkers. However, did you know that the open office can make people worse at their jobs? In 2002, a study in the journal Environment and Behavior tracked employees as they were moved from a private office to the open office, and the results were less than desirable.