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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The 8 Things Every Business Continuity Plan Needs

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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The Smartphone Can Be Quite the Productivity Tool

For a lot of businesses, employee mobile phone usage was once a big problem for them. There have been some businesses that actually hired someone to walk around their office telling people to get off their phones. Some businesses outlawed employee devices altogether. There probably are some businesses out there that still limit the use of these devices in their office, but for most businesses, their employees’ smartphones are now completely part of their productivity strategy. Let’s take a quick look at the shift from banned to benefit in this month’s newsletter.

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Over Half of Workers Will Work Remotely by the End of 2021, Gartner Reports

The COVID-19 pandemic forced much of the workforce to work remotely, but now that the pandemic is receding in several parts of the world, the question of if this workforce will continue to work remotely is up for debate. A report from Gartner suggests that things will move in the opposite direction from what you might expect. Let’s dive into what this report suggests and what it might mean for your business moving forward.

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Vendor Management Can Save You A Lot of Time and Money

When was the last time you actually had a decent experience working with a vendor? Depending on who you are trying to contact and work with, it can either be an extraordinarily pleasant or an extraordinarily painful experience. Wouldn’t it be nice if you didn’t have to work with vendors at all? What if you could just contact a trusted resource who could handle everything for you? Well, you’re in luck; that just so happens to be what vendor management is all about!

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Encryption Is a Major Key to Security

The term “encryption” has found its way into the mainstream, appearing just about anywhere information security is brought up. Whether it is ransomware encrypting data or the encryption protecting your password security, it is a powerful tool that can be used for both good and evil. Let’s discuss the former and how you might use encryption in the workplace.

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Employing Remote Workers Carries New IT Challenges

Remote work carries with it a different set of risks than does a traditional workplace setup. Being forced to move in that direction only exacerbates the issue of figuring out how to operate under what people are calling the “new normal”. This month we thought we would go through a couple of the risks that come with having your staff working remotely, and what to do about them. 

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Why Multi-Factor Authentication is the New Complex Password

Everyone always tries to drive home the importance of passwords, but the simple fact of the matter is that passwords in today’s day and age are not enough to keep your business safe. While passwords are still important, they play a relatively small role compared to some of the more advanced security features that businesses must implement in order to stay as secure as possible.

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3 Reasons Why Your Business Should Utilize Automated Cloud Backups

Data backup is something that some organizations think they can do without, simply because they believe that it’s only valuable to have in the event that something wrong happens. Well, we’re here to break the bad news that if something can go wrong, it most likely will go wrong… at least at some point. With automated cloud backups, however, the chances of some unexpected emergency ending your business are drastically reduced.

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Yes, Your Business Can Use Outsourced IT Services!

Finding talent can be difficult for businesses, especially for those that are challenged by variables such as their geographic location (not as big of a problem thanks to remote employment), but more often than not, budget will be the key holdup for small businesses seeking top talent. Thankfully, even small businesses can hire top talent through the process known as outsourcing, which is particularly helpful for acquiring talented and qualified IT professionals.

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Easy to Follow Tips to Extend the Life of Your Mobile Device’s Battery

When was the last time you wished your device had just a little bit of gas left in the tank? Smartphone batteries tend to degrade over time, regardless of how preventative and proactive we are with our day-to-day use. To help you be as productive as possible with your smartphone while the battery is still functional, we have put together a list of tips that you can use to help keep your battery as full as possible throughout the workday.

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4 Ways to Use Data for Growing Your Business

All businesses collect data of some sort, whether it’s for the purposes of storing customer information or product specifications. However, not all businesses understand the importance of this data; in fact, you could be sitting on countless opportunities for growth without even realizing it. Here are some ways that you can take commonly procured data and transform it into actionable steps for growth.

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3 Mantras to Live By for Everyday IT Success

With so many technical terms to know and processes to understand, one might think that the only possible way to take care of your IT infrastructure is to hire professionals to monitor and maintain every aspect of it. While there is certainly a lot of truth to this statement, and working with professionals presents a ton of value, it doesn’t take a genius to implement small, common-sense practices that can compound over time.

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Over Half of Workers Will Work Remotely by the End of 2021

The COVID-19 pandemic forced much of the workforce to work remotely, but now that the pandemic is marginally receding in several parts of the world, the question of if this workforce will continue to work remotely is up for debate. A report from Gartner suggests that things will move in the opposite direction from what you might expect. Let’s dive into what this report suggests and what it might mean for your business moving forward.

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Prepare Your Business to Avoid Disaster

Businesses were just hit with one of the worst disasters possible, and many of them were not prepared. It’s not often that a global pandemic hits, but businesses that were prepared to react to it were much more successful than ones that were forced to shoot from the proverbial hip. So while many businesses were overrun with new costs brought forth by the pandemic, the businesses that considered a situation like the one we’ve been facing for well over a year, and had a strategy for what they needed to accomplish to keep continuity during an event such as the COVID-19 pandemic, are faring quite a bit better than those that didn’t have a plan. This month we thought we’d outline a few ways your business can improve its disaster preparedness. 

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3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

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Prepare for These 4 Types of Disasters Before It’s Too Late

Businesses of all industries and sizes need to account for various disasters that could sink operations and lead to considerable costs associated with downtime. It is your responsibility as a business owner to identify what these disasters are and take steps toward addressing them, preferably before they become major problems that cost your organization time and money.

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4 Ways to Keep Your Mobile Devices Safe While Traveling

The world might still be suffering from a pandemic, but travel is slowly starting to pick up once again. When you feel safe and comfortable traveling again, it is of critical importance that you take steps to secure your technology while out of the office—especially your mobile devices. Here are some big ways that you can prioritize security while traveling.

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You’ll Want to Have a Training Plan to Improve Your Employees’ Skills

When businesses onboard new employees, they typically have a series of qualifications they need applicants to meet in order to get to the interview process. Once they interview and are chosen from a list of applicants, the new hire does his/her entrance training and then it’s time to get to work. If your business doesn’t have the right training platforms in place, however, this process can take a lot longer than you’d like. This month, we thought we’d take a bit to go over this process and how getting the right training protocols in place upfront can have a positive effect on the way your new employees hit the ground running.

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Best Practices for Protecting Your Mobile Devices While Traveling

We know that you might not feel comfortable traveling yet, and for good reason, but when you do, it is extremely important that you take steps to protect the technology you take with you on the road. Here are some of the best ways that you can keep your mobile devices safe while out of the office and traveling.

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Tips to Find a Reliable Printer and Copier Maintenance Provider

Printing in business is a double-edged sword. On one hand it is costly and printers and copiers seem to need constant maintenance. On the other hand, it can be a core part of a business’ operational strategy. In order to utilize printing, and keep costs down, businesses need access to affordable and reliable printer and copier maintenance. Let’s take a look at a few variables you should consider when looking for printer maintenance solutions. 

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More People are Choosing Mobile

Think how much has changed in the past 20 years. The Internet went from dial-up to broadband. Cellular networks have brought computing to more people through the use of computers that fit in your pocket. These mobile devices have changed the way that we communicate, changed the way business works, and changed the way we go about our daily lives. Let’s talk about how mobile is the predominant type of computing being used in society today.

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Installing a VoIP Platform Can Be Good for Your Business

There aren’t many technological assets as important for a business as its communications solutions. Today, there are plenty of different solutions that businesses can use to interact with other people in the company, but for communications with customers and vendors, the telephone is still the best and most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

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AI Is Helping Businesses Be More Efficient

One of the most confusing technologies that has come down the pike over the past couple of years is artificial intelligence. AI, as it is being implemented by businesses, isn’t frightening, it is intriguing. This month we thought we’d go through three ways where AI is being utilized in the small business space. 

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Additional Considerations for Your Business’ Data Backup Strategy

We routinely discuss the importance of a comprehensive data backup strategy. With so many workforces incorporating remote work into their operations, making such preparations is extremely important. Let’s go over some of the key steps that you need to take to secure your business’ data from loss.

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Four Considerations for Your Business’ Security

Millions of people find themselves sitting in front of a computer moving files around and corresponding with people over the phone, through email, or updating info in the company’s line of business app. What many of them don’t know, however, is that, at any time, they are only a couple of clicks away from causing major problems for their company. This is why it is extremely important to train your staff on what to look for and how to address those situations when they do arise.

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Should You Invest In Hardware or Move to the Cloud?

Regardless of their size, businesses need access to some considerable amounts of data nowadays. This means that even small businesses have situations to consider that not only carries data considerations, but operational considerations. Considering many businesses have shifted to a remote workforce (or some variant of it), it stands to reason that an organization’s hardware investments have to be more strategic than ever before.

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Train your Staff on These Four Security Strategies

Are you one of the countless people who find themselves performing repetitive tasks like moving files around, working with people on the phone, navigating email, or updating information? It’s easy to find yourself in a situation where one wrong click can create a plethora of issues, and nowhere is this more apparent than in the case of network security.

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Lessons Learned from the New Normal

It’s been said that those who don’t learn from history are doomed to repeat it. In business, this is more evident every day as organizations have to deal with all sorts of different problems. How business leaders react to those problems ultimately makes the difference between beleaguered results or success. Let’s take a look at three lessons business leaders should be learning from recent events. 

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Introducing the Hybrid Workforce

The COVID-19 pandemic forced the way people worked drastically, and it did it very suddenly. As more people are being vaccinated, offices are starting to reopen. Workers, who gained substantial flexibility by working from home, however, are now expecting some of that flexibility to continue. Employers, who up until mandated shutdowns were not enthusiastic that they could make the remote workforce work for their companies are now set up to manage them proficiently. This month we thought we would take a look at the inevitable compromise that is being reached: the hybrid workplace.

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Are You Having Productivity Problems? Here are Some Possible Solutions

Productivity is the core measurement of your business’ ability to complete the work needed to bring in revenue and to keep that work up consistently. Amazingly enough, most businesses experience similar productivity problems over time. What can a small and medium-sized business do to right the ship when productivity is down? Today we explore some ways to do just that.

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Using a Password Manager Can Keep Your Accounts Secure

It’s true that if they are created to be secure, passwords are hard to remember. There is also no denying, however, how important it is to use different ones for each account, all sufficiently complex. If you are doing things right, you probably have too many passwords to remember, which is why a password management system is a solid tool. This month, let’s take a look at the password management system.

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Ransomware Is Tricky, So Strategize Against It

What if I told you that 92 percent of all organizations that are hit by a ransomware attack and agree to settle with the scammers, don’t ever see their data again? You’d probably say that you would never, ever pay and those that do, don’t make sense. Most people keep that stance until their choices are to pay for the data in the hopes of getting it back, or lose it completely. Let’s unpack ransomware and the strategy that hackers most utilize to deploy it: Phishing.

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What are the Most Useful Technologies for New Companies?

When someone decides to join the ranks of the entrepreneur, it can be very intimidating regardless of what type of business they are starting. Technology can help, but finding the right technology isn’t always as easy as acquiring a server. This month we thought we would outline three technologies that every new business should consider. 

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The Connected Things are Getting Smarter with IoT

For the past several years there has been a steady stream of news hitting the public consciousness about the Internet of Things (IoT). IoT are all the “smart” devices that have been on the market. Some are designed to make managing your utilities more effective; some have been rolled out for businesses to make inventory management and distribution more efficient; some are just commercial products that provide ease of use or analysis that can make a person’s life easier. What you are beginning to see are these smart devices rolled out for more important purposes. This month we wanted to dedicate an article to the innovations we are seeing in the IoT, and how they are ultimately going to change the way things are done.

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Taking a Look at Innovative New Cybersecurity Tools

In 2020, conducting business was hard enough without having to constantly worry that your business was going to be the victim of a cyberattack. Unfortunately, it is an issue that isn’t going away, and can result in massive expenses and alter the course of your business significantly. 

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Small Businesses Can Rely On Managed IT Services for Key Improvements

What makes a small to medium-sized business so different from a large, enterprise-sized one? The amount of people and moving parts, of course, but if you really consider it, there isn’t all that much. This is why when looking to control your small business’ IT support costs, choosing managed IT services is a good option. This month, we thought we’d take a look at some of the other benefits managed IT can bring your organization:

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Redundancy Can Be a Good Thing

Data is the backbone of any modern business. Since your organization relies so much on it, you need to have measures put into place to ensure that your business can access it in some way, shape or form at all times. This is easier said than done, especially for a business on a budget. We’ll walk you through how you can implement a comprehensive data backup solution to protect your organization.

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Stop Letting IT Problems Fester

Let me tell you a deep, dark secret about some of your employees... one that you might be a little surprised to hear: 

They aren’t reporting issues to you.

This can snowball into much larger problems. Let’s discuss.

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Taking a Look at the IT That Fuels NASA’s Success

Perseverance recently paid off, with the successful touchdown of the so-named Mars rover. In light of this, let’s consider a past rover launch and how a technical issue it encountered provides a case study for anyone whose business relies on technology.

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Tips to Improve Business Productivity

Productivity improves as time management improves. It seems like a simple notion, but if you aren’t deliberate about managing your time, there isn’t much positive movement that is going to be had in the productivity meter. This month, we thought we would help you by giving you a few strategies that will work to improve your employees’ productivity. 

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Not All Industries Use the Same Solutions

Professional services include some of the oldest professions in the world, and some of the newest. Regardless of what kind of professional services business you run, it is hard to continue to meet your customer’s needs without incorporating some technological changes. Furthermore, there are new innovations that can help your business thrive. Let’s examine some of this technology to see if it could benefit your business.

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VoIP Is the Ultimate Addition By Subtraction

With high-speed Internet practically being a necessity for today’s business, it isn’t a surprise that Voice over Internet Protocol has taken off in popularity over the past couple of years. A business that utilizes VoIP for communications rather than a telephone provider can expect to benefit in many ways. These are just a few of them.

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3 March IT Holidays You Should Know

If you look hard enough, there is a “novelty” holiday for just about every day of the year. While many are of the fun and goofy variety, like March 13 being National Earmuff Day and March 28 being National Something On a Stick Day, others are used to remind us of important ideals and practices. Let’s take a few moments to shine a light on those days dedicated to important information technology concepts (even though we’ve technically missed National Technology Day, on January 6, Data Privacy Day, on January 28, and National Clean Out Your Computer Day, on February 8).

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Threats Can Come From Inside Your Business, Too

With so many companies having to deal with security problems coming in from the Internet, they may think that securing against an attack coming in from the outside is where all their attention should go. This can be an oversight that could have dire consequences for your business. This month, we tell you why you need a security strategy that protects your data and infrastructure from all manners of threats—inside or outside your network.

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AI Can Help You Run Your Business Efficiently

Not everyone understands the ways that businesses can leverage artificial intelligence, among the most popular of emerging technologies, to improve the way they do business. This is because there is fundamental confusion about what exactly AI is capable of. This month, we thought we would take a brief look at AI and how it can be used by even the smallest business to build more efficient operations.

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What Will the Workplace Look Like After COVID-19?

As vaccines are showing promising results, we finally seem to see a light at the end of the COVID-19 tunnel. While it is still early to “look back on” the pandemic (after all, we are far from out of the woods), it makes sense to look to the future and consider how the lessons we’ve learned will continue to impact us—and this is perhaps nowhere truer than in the workplace.

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3 Scenarios Where Data Backup Can Save Your Business

Know it or not, your business takes in and creates a lot of data. Most of this data, like most items and information, isn’t worth much. Some of it, however, is crucial to your business’ ability to operate. If a situation comes along where you are faced with the prospect of losing your data, it will be much better to have a backup plan in place than not.

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Cultivating Good Business Communication is Critical

Communication is key to any good relationship, and this is even more true when that relationship is based in a business setting. This is the case whether you’re referring to the correspondence between an organization and its clientele, or the collaboration between employees as they complete their tasks. Let’s consider four things small businesses can and should do to create a communications strategy that encourages their success.

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Business Technology Comes in All Shapes and Sizes

Businesses use a vast array of technology for several different purposes. Some businesses use a muted strategy, while others depend on a technology-centered strategy to completely run their business’ operations. With businesses really trying to maximize their profitability, many turn to the automated tools offered by technology to cut their human resources costs. This month we thought we’d discuss some of the basic technology that even the smallest businesses are using to get ahead in a time when it is easy to fall behind. 

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Let’s Take a Look at Some Popular Internet Scams

The year 2020 hasn’t been kind to many people. Between the COVID-19 pandemic, the resulting economic downturn, and the people looking to take advantage of these negative circumstances, it’s hard to know what to do to keep from becoming a victim. What helps is to take a thorough examination of where your business’ weak points are. This month, we thought we would take a look at cybersecurity by examining the perpetrators and their methods. 

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The Cloud Is Serious Business

The cloud has been a good resource for business for quite a while. Just how good? Currently, nine-out-of-ten businesses operate with some type of cloud-hosted solution. In fact, by the figures, we’re looking at a cloud-hosted future. We thought it would be interesting to take a look at some of the cloud computing stats and trends to paint a picture of just how the cloud has grown up. 

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Why You Need to Prioritize Backup and Recovery

It doesn’t take a lot of consideration to know that your business is extremely limited without its data. There are dozens of antivirus solutions on the market for this very reason. One of the best ways to protect your digital assets is to back up data using a reliable backup platform. In today’s blog, we’ll go over a few basic considerations to make if you want a data backup that you can trust.

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Downtime Is Costly and Bad for Business

There are a lot of words that a business owner doesn’t like to hear. One of the worst has to be downtime as it signifies waste. This month, we’ll examine the effects of downtime and how to calculate the financial impact of a downtime event.

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Ease Your Mind with Managed IT Services

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.

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Cybersecurity Can’t Be Based on Luck

Over a quarter of all data breaches happen to small businesses. The cost of a data breach is really prohibitive to your business’ operational and financial health. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Mobile Devices in the Workplace

Smartphones are everywhere. You go to the supermarket, people are on their phones, you go to the gym, people are on their phones. Go into the office? People are constantly on their phones. All that phone use cannot be in the best interest to organizational profitability. The question becomes, do smartphones help or hurt business? Let’s get into it.

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Technical Expertise Is Just the Tip of the Iceberg for an MSP

Your organization needs its technology to fuel its day-to-day operations. That means they need to be maintained. Organizations that don’t have an IT department will often look to use different strategies to ensure their IT is up and running. Without the proper expertise, however, keeping this technology maintained can be a major problem. 

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A Look at Modern Networking

There are times when people take their technology for granted. One of the most under-the-radar, yet still critical parts of a business’ technology infrastructure is the networking equipment. By this we mean the hardware that connects your business to the Internet and to your network. We are talking cables, switches, and routers. This month, we will take a look at typical office networking found in 2020 and the technologies that are primed to replace them. 

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Knowing Your Technology Means Knowing What to Expect

For most businesses, inventory is a big deal. That’s why it is so surprising that many of the same businesses that depend on their inventory and supply chain fail to properly inventory their technology. This month, we’ll discuss the importance of keeping a technology inventory.

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The Help Desk Keeps Business Running Smoothly

When there’s a computer problem, downtime ensues, and productivity suffers. It’s really that simple. Your staff isn’t running on all cylinders because they are always having to restart, the software they need isn’t working properly, or they simply forgot their password.

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Is Automation Really a Threat for Workers?

Automation has helped many businesses improve their output and efficiency, but what is the cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about how safe their jobs are going to be with more and more businesses utilizing software automation. 

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More Effective for Business: Wireless vs Wired

Businesses’ data needs are rapidly changing. Today, data security is a pressing issue. Unfortunately, the amount of dangerous threats are expanding as well and it is important to ensure that any technology moves you make don’t end up putting your business in harm’s way. This month, we’ll talk about the pros and cons of wiring up your computer network. 

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Bad Situations Can Come Down On Your Business Through Phishing

For the past several years, ransomware has been a major thorn in the sides of businesses. Hackers that were once known for “hacking” into networks, changed tactics when encryption just got too strong. Today, these “hackers” use confidence tactics to gain access to accounts. Once they’re in, their strongest tool is ransomware. Let’s look at what makes ransomware so dangerous and how your company can combat the constant attacks that come your way. 

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Solid Backup Helps Build Continuity

With a lot of business owners being extra cautious about their spending and doing what they can to prevent unexpected interruptions they are doing everything they can to prevent data loss. This month, we thought we would tell you how data redundancy can help towards this goal.

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Technology Improvements Give Your Businesses a Leg Up

In today’s business, technology seems to be advancing at an alarming rate. Just when you think you’ve got the latest and greatest tech; something is developed that makes your new tool seem antiquated. Nowhere is this more evident than in the management of your IT.

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Cybersecurity Basics Explained

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Business Continuity Planning a Must

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Unify Your Communications and Improve Efficiency

Cloud computing is as popular as ever with 80 percent of businesses now using some form of it. Today, you can get about any type of business computing in the cloud, but one of the most valuable solutions that most businesses can use is found in the communications sector. This month we’ll talk a little bit about how a hosted VoIP platform can be one of the most useful solutions for your business. 

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Useful Gadgets for the Remote Worker

Before 2020, remote work was already growing, albeit much more slowly than we see this year (for obvious reasons), but now that just as many workers are working from home (or have the option to work remotely) as are working in the office, we’re beginning to see that it is a functional business model. With many remote workers fairly new to it, we thought we’d see what gadgets members of the Gig Economy are using. 

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Cyberattacks Have Gone Way Up Since the Pandemic Started

We’ve been predicting it, and feeling it, but now the numbers are in. Officially, cybersecurity attacks have increased significantly since the start of the COVID-19 crisis - in particular the lockdown.

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Structure Your Backup Platform to Your Business’ Needs

There are a lot of different ways that companies and organizations approach data backup, ranging from backing up everything to backing up literally nothing (which we do not recommend). In many ways, backup is simply a form of insurance—the difference being that you’re investing in a solution to a problem, rather than a means to cover your business’ damages.

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Data Services Your Business Should Be Using

Your business’ data is one of its most important assets. Today, there are ways to utilize data to help build a better business. Let’s take a look at the data services that are designed to help the modern business get the most out of this resource. 

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Your Business Needs a Well-Structured Mobile Device Policy

Smartphones are basically the most popular piece of technology ever. They can be used for much of the computing that people deem necessary. It’s no surprise that since they pay over $1,000 for these devices that your employees are going to take them everywhere, including your office. There was a time when employers were horrified by this fact, but today smartphones can just as easily be used for work as they are for distraction. 

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A Brief Guide to Leading a Company During COVID-19

Chances are your business has been affected by COVID-19. For those companies who had to shut down their operations, and are in the process of opening back up; or, the business that moved operations out of their location and had their employees work remotely and are recalling their employees, this situation is unprecedented. This month, we thought we would take a look at some of the factors surrounding this process, and how they will affect your staff.

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Think Of Managed Services as Healthcare for Your IT

When you feel under the weather you visit the doctor, they examine you and prescribe a remedy. It’s a pretty simple process; and a relationship that is important to maintain your health. A managed service provider functions the same way for a business. Let’s take a look at the similarities.

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Are You Wasting Money in the Cloud?

The cloud has proven to be an extremely useful tool for modern businesses. Not only does it provide anywhere-anytime access to applications, processing, storage, and more, it also delivers those products as a service, allowing an organization--or an individual--to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs. 

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4 Tools that Every Small Business Should Use

The key to running a successful small business is keeping costs down and production/service delivery efficient. This is easier said than done. Some tools have been developed to boost productivity and efficiency while others are built to eliminate downtime and manage risk. Let’s take a look at some of the technology your business should be using.

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Managed IT Services for Your Remote Workforce

Whether your business is just starting to open up, or your staff is diligently working remotely, the effects of COVID-19 are going to be long lasting for most businesses. For those of us who were lucky enough to get our employees situated and productive without putting them at risk, we’ve started to see the value in having the infrastructure to allow for remote access.

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Smartphone Addiction and Its Effects

Nowadays, most of us use smartphones; and, yes, probably most of us use them more than is healthy. There are those, however, that have come to depend on their mobile device so much that it completely dominates their lives. As people become even more attached to their phone, the impact this behavior has on their lives becomes more and more detrimental. 

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Train Your Staff to Protect Your Business

In the course of doing business, sometimes the mundane and repetitive tasks, or the responsibilities that employees don’t necessarily always consider to be part of their jobs, can be overlooked. Like any other business, yours needs people to be vigilant to ensure that it isn’t the victim of a phishing attack. If your team isn’t well-trained, or if it isn’t engaged in the fight against cybercrime, you may find that your business is a sitting duck.

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Working at the Office Has Its Benefits, Too

It’s incredible how working from home has become the new normal. Just a short time ago most business owners wouldn’t have batted an eye at shutting down the dreams of remote work, but because of the COVID-19 pandemic, they were forced to adjust the way they looked at the situation. Employees in several industries have been working from home ever since. Now that most places have begun to re-open, we thought we would remind you that there are actually some benefits to coming to the office. 

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2-Factor, 2-Furious - How 2FA is Our Last Hope

Two-factor Authentication, also referred to as Multi-Factor Authentication, or 2FA, is typically where you log in to something and have to type in a small code from your mobile device in order to finish the sign-in process. It’s really the only thing protecting your accounts anymore, so it’s critical to use it.

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Small Businesses Face Hard Work Getting Back to Normal

It isn’t exactly business as usual, but things are beginning to resemble the reality we all knew before COVID-19, thanks to the use of cloud services as a means to continue processes while social distancing is still in play. However, some businesses may still be reluctant to embrace them.

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Build a Home Office You Can Work In

Over the past couple of months millions of people have been working from home. Those who have, may or may not have had a dedicated space to work from in their residences. If you haven’t gotten around to creating a home office space for yourself and still work from the kitchen table, you’re in luck. Today, we take a look at what makes a modern office built for productivity.

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Let’s Go Through Some Security Best Practices

While there is no question that security is important to any business, there is often a disconnect between this principle and any actual implementations that it reflects. Unfortunately, this can often leave a business vulnerable. To prevent this outcome, it is important that you follow a few best practices when it comes to fortifying your business against attack.

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Data Security is Essential

Today, the threats businesses encounter from the Internet are more frequent and dangerous than any previous threats. To avoid being the victim of a cyberattack, you will need strategies and procedures aimed at mitigating them. Let’s look at some strategies you need to consider if you are to keep the threats off your network. 

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Video Conferencing Is a Great Tool for Distance Meetings

With more people working from home recently because of the COVID-19 outbreak, remote communication options are being leveraged to keep people on the same page and businesses running effectively.  One of those options is video conferencing, and it is helping many people get a semblance of normalcy in a time when things couldn’t be less normal. 

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Get the Value You Need with Managed IT

The COVID-19 outbreak has put a lot of pressure on small businesses. In fact, many have been forced to close down operations until the situation ends. For those that are able to keep operations up and running there are likely to be some difficult decisions that will have to be made. We’re here to help by offering comprehensive IT support and services that will help keep your business up and running efficiently and securely at a time when many of your competitors might be closing their doors.

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Calming the Anxiety Surrounding Remote Work

People are defined by what they do. The first question they are asked by someone they haven’t seen in some time isn’t about their health or their emotions, it is about what they do for a living. With the COVID-19 outbreak, tens of millions of people are out of work and just as many are working from home. For the business owner, this may not be an ideal situation, but if you are able to keep an open mind, you will find that there is a lot of good that could come from having your workers out of the office. This month, we will discuss the benefits of remote work, the gig economy, and some tools that you can use to ensure that remote workers are keeping up their productivity.

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The Definitive Guide on Password Best Practices

Protecting your online accounts, your data, and your customers’ information is now more important than ever. Industry and state-mandated compliances are now forcing businesses to tighten their cybersecurity, and it’s critical that every human being on the Internet take their own personal security seriously. This guide is designed to provide the best practices for strong passwords.

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How Managed IT Can Save You Money

For the small business, times are increasingly tough. Many businesses have been forced to close down until after the coronavirus outbreak has been mitigated, but for those businesses who are still at it, you must be looking to save some money. Outsourcing your IT to a managed service provider may be just the thing you are looking for in order to get the comprehensive IT support your business needs, while also strategically cutting organizational outlay for IT support and services. 

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Disaster Recovery Practices You Need to Implement

The Novel Coronavirus has made its way around the world and it has certainly changed the way a lot of businesses do things. Some businesses have put in some type of disaster recovery platform. This is basically a plan for returning to continuity after some type of disaster, but we are seeing that many business continuity plans were not broad enough to take on a worldwide pandemic. Sadly, many of these businesses won’t open again.

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Protect Your Laptop from Theft

We talk about cybersecurity a lot. We talk about protecting your data from the illusive threat that hackers and cybercriminals bring. We don’t often talk about the more obvious type of security - preventing the physical theft of your data. I think it’s time.

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Is a NAS Right for Your Office?

Today’s business generates a lot more data than in the past. For a small or medium-sized business storing this data, it can get pretty expensive pretty quickly. One way to store and manage all this data is by using Network attached storage (NAS). Today, we will define NAS and explain when it might be a good fit for your business.

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Strategies that Help Prioritize Productivity

Businesses are always looking for a way to boost productivity. Some businesses will try almost anything to do so. For the individual, however, managing your productivity is a little less complicated. That’s not to say that it is always simple. Typically, the best way to improve productivity is to improve time management. How does one go about changing their behaviors to improve their productivity? Let’s take a look at a couple of ways.

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Biometrics Has a Privacy Problem

The inclusion of biometric security systems have been all the rage in a range of organizations, due, in large part, because of the thought that other security platforms aren’t nearly as secure. Unfortunately, the superior security they are expecting may not be able to meet their expectations. Today, we will discuss biometric security, where it fits, and how it can be problematic for the small business. 

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Is Your Workforce Engaged?

Today, there is a lot to consider about how businesses handle mobility. Think about it, today it isn’t surprising when someone pulls up work-related content on their phone outside of work hours. It’s just part of their job. This shift is relatively new, and needs to be examined to see if the pros outweigh the cons for the employee, but also for the business.

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Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers that may not know more than the average person about IT can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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Promoting Profits: Collaboration

With most businesses looking to control costs, their decision makers need to find innovative new ways to do business. One way that many firms can increase productivity without raising costs is to promote a culture of collaboration. Today, we’ll take a look at some of the useful technology that businesses can leverage to improve their output.

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Taking a Look at the Current Cybercrime Statistics

Organizational cybersecurity has to be a priority for every business. These days, companies are getting hacked left and right and being exposed to some of the very worst malware ever created. Today, we will take a look at some cybercrime statistics that will put in perspective just how damaging cybercrime is.

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