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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Can’t Afford to Overlook These 3 Benefits of Server Hosting

Every business from any industry probably has servers that hold important and sensitive data. However, not all organizations have the assets and skills necessary to manage and maintain these complex pieces of hardware. In particular, small businesses struggle with this aspect of running an in-house server, but there’s another option--an outsourced server hosting service from a third-party provider.

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How Unused Applications May Be Hurting Your Budget

When a business finds new software solutions that can effectively replace their older, less efficient systems, applications can often go unused for extended periods of time. However, these unnecessary apps can waste time and money for your business, which can add up quickly. In fact, as much as 38 percent of enterprise applications are wasting away on organizations’ networks.

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3 Ways to Give Your IT Department the Boost They Need

If you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.

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Let’s Clear Up Some Major Misconceptions About Data Backup

Data backup is a critical component of a business continuity plan, but there are many businesses that fail to understand why data backup is important, as well as what it entails. We want to clear up some facts about how data backup is important, and why you need it for your business. Only with a thorough understanding of how your data backup saves your infrastructure can you effectively use it for business continuity.

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How to recover your laptop from a nasty spill!

Since the invention of laptops, “the workplace” has become a phrase that may describe many more places than the office your business is established in, as mobile computers encourage taking your productivity with you by their very nature. However, this “productivity anywhere” feature does not come without its dangers to the poor laptop.

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Tip of the Week: Use Screenshots to Better Communicate PC Problems

b2ap3_thumbnail_screenshots_400.jpgHave you ever tried describing a PC issue on the phone to tech support, and you get nowhere because you’re having such a difficult time describing the problem? To be sure, this is a frustrating experience. By taking a screenshot, you can send an image of the exact problem you’re experiencing, which will really help clear things up.

Taking a screenshot is as easy as using the right keystrokes. Here’s how you do it.

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Tip of the Week: 4 Sure-Fire Ways to Improve Customer Service [VIDEO]

b2ap3_thumbnail_customer_service_400.jpgThe Internet gives customers a platform to be heard like never before. A customer’s opinion of your business dealings, when amplified online, can make or break your company. This reality requires modern enterprises to take customer service very seriously, which is easier said than done.

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Tip of the Week: A Clever Way to Make Your Computer Talk to Itself

b2ap3_thumbnail_talking_computer_400.jpgComputers can feel one dimensional, requiring the user to read and type. Humans don’t naturally interact like this. We communicate best with our voices and our ears. One day, our PCs will have artificial intelligence and we will be able to communicate with them as if we were talking to a person. Until this technology becomes mainstream, these two audio features will have to make do.

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Tip of the Week: What it Takes to Prepare and Deliver a Dynamic Presentation, Part 2

b2ap3_thumbnail_public_speaking_tips_400.jpgFor last week’s tip, we gave helpful advice about how to prepare for a presentation; tips like, how to develop your idea, how to size up your audience, and the importance of rehearsing. For this week’s tip, we’ll go over what it takes to deliver a presentation that’s both effective and memorable.

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Tip of the Week: 52 Minutes On and 17 Off Maximizes Your Productivity Potential

b2ap3_thumbnail_your_productivity_400.jpgThere are a lot of ways to boost your productivity in the workplace, but sometimes it can be as simple as not working. According to a study by Julia Gifford of Draugiem Group, it’s not about what workers do to get ahead of the curve, but what they don’t do that sets them apart from others around them.

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Tip of the Week: How to Remove Excessive Bloatware on Your Android Device


b2ap3_thumbnail_software_bloatware_400.jpgSmartphones are filled with all sorts of nifty apps. In fact, some of the most useful applications come pre installed on the device. However, not all apps are worth your time. These unwanted applications are called “bloatware,” and can impede the device’s ability to perform to your specifications.

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Tip of the Week: Enable Gmail’s New Undo Send Feature to “Time Travel”

b2ap3_thumbnail_gmail_undo_send_400.jpgWe’ve all sent emails at some point that were either better left unsent, or were intended for a different recipient. With Gmail’s new Undo Send feature, you now have the power to transcend the depths of time and space to take back your thoughts… within approximately 30 seconds, that is. It’s a race against time. Are you up to the challenge?

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Tip of the Week: Practical Ways to Make Your Smartphone Distraction-Free

b2ap3_thumbnail_no_distraction_celly_400.jpgMobile devices like smartphones and tablets are marketed as powerful productivity tools. However, some workers may find their device’s time-wasting apps to be more of a distraction than an aid to productivity. What’s a distracted smartphone owner to do?

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Tip of the Week: Use Ctrl+F to Become a Search Master

b2ap3_thumbnail_find_what_you_want_400.jpgWith an endless amount of content available on the World Wide Web, a person who’s skilled at Internet searching is a valuable asset to any company. Knowing how to use search engines like Google is a huge help, but there’s another tool that allows you to narrow down a search even further: Ctrl+F.

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Tip of the Week: Don’t Lose Sleep Over Lollipop’s Alarm Clock Bug

b2ap3_thumbnail_android_alarm_clock_400.jpgIf you’re an Android enthusiast, you’re aware that Google issued an upgrade to the operating system known as Android 5.0, Lollipop. In addition to a significant graphics overhaul and some functionality changes, one potential issue might have flown under your radar in the form of your Android’s alarm clock application.

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Tip of the Week: No Internet? You Can Still View Cached Web Pages in Chrome

b2ap3_thumbnail_chrome_cache_400.jpgHave you ever been browsing the Internet, only to lose your connection and be stuck without access to an article mid-sentence? This is a common dilemma for the average PC user that uses an unstable WiFi connection. Thankfully, so long as you aren’t viewing a constantly updating page like Facebook, you have the option to view your browser’s cached pages. Here’s how you can do it in Google Chrome.

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Tip of the Week: View Multiple Pages at Once in Microsoft Word

b2ap3_thumbnail_microsoft_word_400.jpgLet’s face it; sometimes you need a bird’s eye view of your Microsoft Word document that a single page can’t provide you with. Wouldn’t it be nice if you could view multiple pages and take everything into perspective? Well, as it turns out, you can. In fact, you can view up to eight pages at once by following this simple procedure.

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Tip of the Week: Don’t Let Work Ruin Your Friendships, or Friendships Ruin Your Work

b2ap3_thumbnail_be_the_boss_400.jpgAs a business owner, you walk a fine line between boss and friend. While you want to be approachable and have a company culture that’s friendly, you can’t have your employees be your closest friends. Being too close to your staff will blur your authority, breed favoritism, and make it difficult to fire people; but not being friendly will make for a cold working environment. How do you manage this social dynamic?

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Tip of the Week: Engage Your Workforce to Improve Employee Retention

b2ap3_thumbnail_bad_leadership_400.jpgThe leaders of today’s business world are staring down a problem unlike anything they’ve seen before; their workforce, or rather, engaging them in their work. A study by Deloitte Global Human Capital Trends shows that a meager 13 percent of employees in the world are legitimately engaged in their work. That’s a pretty small percentage, and to make matters worse, over a quarter of the world’s workforce are disengaged to the point their negativity will impact others.

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Tip of the Week: How to Change the Size of Your Desktop Icons

b2ap3_thumbnail_desktop_icons_400.jpgThere seem to be thousands of different ways a user can customize their desktop experience. Almost every nook and cranny of a system can be adjusted, even right down to the icons on your desktop. For this week’s tip, we’ll show you how to adjust the size of your desktop icons.

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Tip of the Week: How to Freeze Excel Rows and Columns

b2ap3_thumbnail_microsoft_excel_400.jpgModern office workers spend lots of time entering data and crunching numbers with Microsoft Excel. Therefore, it’s essential that Excel users know how to best navigate a spreadsheet. One of the best ways to make Excel easier to use is by freezing its rows and columns.

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Tip of the Week: Improve Productivity By Napping at Work, Seriously

b2ap3_thumbnail_nap_at_work_400.jpgAll business owners understand that in order to stay competitive, their team must work as hard as they possibly can. Unfortunately, however, that’s not how human physiology works. Everyone needs a break now and again, and the office is no different. Remember elementary school, when you would curl up with a blanket and get some sleep during naptime? It turns out this might be a viable option in the office, too.

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Tip of the Week: Free Up Storage Space in Google Drive

b2ap3_thumbnail_googledrive_400.jpgIf you use Google Drive, you might notice that your storage fills up faster than you’d like, especially if you haven’t upgraded to get more storage. This can be devastating, and it can prevent you from storing important files when you need to most. Yet, you might not want to upgrade to more storage. What can you do to make the most out of your current data storage plan?

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Tip of the Week: 3 Surprising Uses For Your Mouse Scroll Wheel

b2ap3_thumbnail_mouse_tips_400.jpgNot everyone has traded in their trusty computer mouse for a fancy new touchscreen. If someone gives you a hard time for still using a mouse, tell them about these three cool scroll-wheel features that can only be done with a mouse.

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Tip of the Week: How to Set Up a Business Succession Plan

b2ap3_thumbnail_death_of_your_business_400.jpgIf something debilitating were to happen to you, could your business carry on? This isn’t a pleasant scenario to think about, but it’s absolutely necessary to have a contingency plan in place for reasons like this. Also known as a business succession plan, if you have a plan in place, then you don’t have to worry about what the future holds, at least, for your business.

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Tip of the Week: 3 Ways to Improve Your Android’s Battery Life

b2ap3_thumbnail_android_battery_400.jpgWe all know how useful smartphones are, especially when you’re in a pinch and need to access the Internet. However, you can’t take advantage of any of these sweet features if your battery dies out within four hours of a full charge. This might be an extreme case, but the point stands that there’s a ton of stuff draining your battery when you don’t want it to.

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Tip of the Week: 3 Ways to Improve Your iPhone’s Battery Life

b2ap3_thumbnail_iphone_battery_400.jpgThere are plenty of business owners out there who rely on their iPhone to stay connected to the office at all times. With so much use, your iPhone’s battery won’t last long; especially considering the incredible amount of applications that are being used on a regular basis. As you might imagine, a dead phone is practically useless. How can you boost the efficiency of its battery life?

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Tip of the Week: A Step-By-Step Guide to Broadcasting WiFi From Your Android Device

b2ap3_thumbnail_android_wifi_hot_spot_400.jpgWe all know how touchy WiFi can be, especially when you need it most. A shoddy wireless signal can be especially troublesome if you have tasks that need to be completed, and you need a WiFi connection to complete them. Instead of getting all flustered and calling your ISP, try using your Android smartphone as a mobile hotspot.

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Tip of the Week: How to Prevent Your Mobile Data from Leaking Away

b2ap3_thumbnail_mobile_data_eats_money_400.jpgWith more businesses moving toward Bring Your Own Device (BYOD) than ever before, the workforce grows more mobile by the day. These workers generally need a network connection in order to access important data and applications that are crucial to their day-to-day responsibilities. One way to do this is to use your service provider’s mobile data plan, but this can be both expensive and draining when used excessively.

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Tip of the Week: Consider These 3 Options Before Trashing Your Technology

b2ap3_thumbnail_old_computer_trash_400.jpgAs a business owner, your mind is always on your technology and whether or not you should upgrade it. But, how much of your old technology is still lying around the workplace? You might have rooms completely filled with old IT equipment. If this sounds like your office, don’t just throw away your tech; recycle it instead.

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Tip of the Week: 5 Ways to Be Better Than Your Competition

b2ap3_thumbnail_win_against_your_competition_400.jpgEvery business has competition at some level. It’s tempting to ignore your competition (it may even be hard to speak their name), but there’s great value that comes with watching them closely; namely, you can learn from what they do in order to improve upon your own product or service.

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Tip of the Week: 5 Smart Productivity Tips to Slash Stress Levels

b2ap3_thumbnail_beat_workplace_stress_400.jpgWe all know the story of the overworked employee. They put everything they have into their job, but they still don’t know why they can’t get everything done on time, or why their work productivity suffers. The truth of the matter is that they are pushing themselves too hard.

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Tip of the Week: How to Pick a Secure PIN

b2ap3_thumbnail_pin_tips_400.jpgHow much thought have you put into selecting your debit card PIN? If you’ve not put any thought into your PIN, then it’s likely the case that you’ve picked a number that’s easy to remember or even one that’s associated with something personal. Fact: Taking time to pick random and hard-to-remember numbers greatly improves PIN security.

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Tip of the Week: What to Look For and What to Avoid in a Consultant

b2ap3_thumbnail_consulting_tips_400.jpgSometimes you just don’t know what to do, and you don’t know where to turn for help. You don’t want to ask your competitors for anything, because they don’t need to know your weak points, and you feel crushed under the pressure of day-to-day operation. Maybe a hand once in a while isn’t such a bad thing.

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Tip of the Week: How to Check Your PC’s System Specifications

b2ap3_thumbnail_check_your_specs_400.jpgDo you know how much RAM is in your computer? How about its processors, or its graphics card? An inexperienced computer user might find it difficult to understand what exactly makes a computer tick. It doesn’t have to be difficult to find out all of these specifications. In fact, Microsoft makes it simple to find out all of the details about the computer you’re using.

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Tip of the Week: How to Find the Right Outsourced IT Company for Your Business

b2ap3_thumbnail_your_outsourced_it_provider_400.jpgAs your company expands, you’re beginning to realize that one IT person isn’t enough to handle all of your technical needs. You feel like you need more hands on deck, but your budget won’t allow for it. You decide that your best option is to hire slowly and steadily, interviewing externally for the most qualified individuals. But, how can you be sure that they meet the needs of your company?

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Tip of the Week: How to Add User Profile Management to Google Chrome

b2ap3_thumbnail_add_profile_management_400.jpgGoogle’s web browser Chrome has a ton of nifty features that users can take advantage of. One of them is the ability to “lock” browser windows, and to allow only certain guest users access to the Internet through Google Chrome.

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Tip of the Week: 3 Easy Ways to Connect Your Business with Your Community

b2ap3_thumbnail_is_your_community_involved_400.jpgIt’s important for a business to be connected with their community. Even if you have a global market, it’s still important to invest in the city you’re headquartered in. It’s where you and your employees live, and if you can build relationships and connect with other organizations in your community, only good things can come from it.

Here are three easy ways your business can become more involved and respected within your community.

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5 Tips to Enhance Your Next PowerPoint Presentation

b2ap3_thumbnail_presentation_with_powerpoint_400.jpgAs a business leader, you’re expected to make a presentation from time to time. This is where Microsoft PowerPoint comes in handy. However, if your PowerPoint presentation is lame, your message will suffer because of it. Here are five tips to help you make a dynamic PowerPoint presentation.

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Tip of the Week: How to Know Who Is Using Your WiFi

b2ap3_thumbnail_how_to_wifi_400.jpgWe all know how annoying WiFi can be at times. Sometimes it’s simply a bad connection, or perhaps there are too many devices accessing your network. Or, maybe it’s your sneaky neighbor stealing your WiFi. Regardless of what the cause is, there’s a way to check your WiFi usage in the Windows operating system.

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Tip of the Week: Set Up 2-Step Verification for Your Google Account

b2ap3_thumbnail_googles_two_factor_authentication_400.jpgToday’s headlines are dominated by stories of major companies getting hacked, making the average computer user feel uneasy about their security. If you’re solely dependent on a measly password to protect you from hackers, then you’ve got good reason to worry. Adding a second layer of verification is an easy way to protect your information. Here’s how to set up 2-Step Verification for your Google account.

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Tip of the Week: How to Respond to Internet Trolls and Online Criticism

b2ap3_thumbnail_internet_troll_400.jpgNot everyone you meet on the Internet is going to have the same opinion as you. This ordinarily wouldn’t be a problem, since most people are reasonable and can realize when not to open their mouth; but on the Internet, anonymity breeds a foul creature with a mind for mischief: The Internet troll. They often respond to posts and comments in a condescending or crude, obnoxious manner in a deliberate attempt to anger the original poster.

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Tip of the Week: 5 Technologies to Get Maximum Productivity Out of Your Employees

b2ap3_thumbnail_maximum_productivity_400.jpgWhen it comes down to it, your employees are being paid for their time spent at work. Business operates on the principle of “time is money,” which means that every minute wasted cuts into your bottom line. If you’re looking to squeeze the most productivity out of your employees, then there are technologies available that can take back those precious minutes.

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Tip of the Week: Understanding Business Technology Acronyms

b2ap3_thumbnail_what_do_these_acronyms_mean_400.jpgBefore investing in a solution for your business, it’s important to understand what you’re getting into. Sometimes it can be difficult, especially with all of the jargon floating around. In fact, an excessive amount of this “geekspeak” can intimidate prospective clients, and maybe even frighten away a sale. While it’s avoided as much as possible, it sometimes can’t be helped, and some business owners are still lost on certain sayings or acronyms.

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Tip of the Week: 7 Ways to Secure Your Smartphone

b2ap3_thumbnail_security_for_smartphones_400.jpgSmartphones may have been some of the first Internet-connected mobile devices, but they are still as vulnerable to attack as ever. This is especially true for those who forsake any sort of mobile device security policy. With modern businesses utilizing mobile devices, it’s more important now than ever before to have solid security practices in place.

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Tip of the Week: How to Go Back in Microsoft Word

b2ap3_thumbnail_ms_word_400.jpgWhen working on a project, it can be helpful to retrace your steps. This is especially true when using Microsoft Word. To help you find where you were last at in Word, Microsoft has a Go Back command that’s not very well known. For this week’s tip, we’ll show you how to use it.

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Tip of the Week: How to Avoid Office Burnout

b2ap3_thumbnail_office_burnout_400.jpgWhen a hard-working business owner such as yourself gets going, you keep working until you’ve got nothing left to give. This is commonly known as “office burnout,” and isn’t healthy for anyone, or anything; especially your business and office relationships.

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Tip of the Week: How to Stay Safe on a Public WiFi Network

b2ap3_thumbnail_public_wifi_400.jpgWith the Internet of Things fast approaching, and BYOD becoming prevalent in the business world, there are a lot more devices connecting to wireless networks now than at any time in history. This makes new technology far more mobile, but it also means that more threats are able to access networks from countless new entry points. These threats can access your business’s devices which contain sensitive corporate data. How can you protect your devices from this wave of new threats?

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400_20150204-141300_1.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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4 Ways to Be Productive During Your Commute

b2ap3_thumbnail_commute_productivity_400.jpgA business owner knows better than anyone how difficult it can be to manage their time and get the most out of their workday. However, you can use your morning and afternoon commutes to eliminate certain mundane tasks from your day-to-day schedule. By using this time to your advantage, you can reduce the stress you’re put under on a daily basis and free your schedule for more important tasks.

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Tip of the Week: 4 Android Device Lock Settings

b2ap3_thumbnail_android_security_400.jpgThe busy business owner keeps sensitive work-related information stored on their mobile device. If he lost the device, it could have disastrous results, especially if the device were to fall into the hands of an experienced hacker or competitor. Just in case, it’s a best practice to always lock your mobile devices. How do you choose the Android lock feature which is right for your unique needs?

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Tip of the Week: Try an Ergonomic Workstation Setup

b2ap3_thumbnail_ergonomic_workplace_400.jpgSometimes you feel exhausted when you get out of work, but you have no idea why. It might be because you’re straining your eyes too much by staring at the computer screen. Or, maybe it’s your back that’s killing you, and even moving slightly is a pain. Perhaps it’s carpal tunnel ravaging the nerves in your wrist. If any of this sounds familiar, it’s safe to say that you could use a workstation overhaul.

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Tip of the Week: How to Safely Use a Public PC

b2ap3_thumbnail_public_computer_security_400.jpgPublic computers are like public restrooms. You really don’t want to use them unless you absolutely have to. Coincidentally, the reason to avoid each public service is the same; viruses--both of the biological and the digital variety. Thankfully, there’s a way to sanitize your data so that you can safely use a public PC.

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How to Prevent Email Spam

b2ap3_thumbnail_prevent_spam_400.jpgWhile email offers several great benefits to those willing to deal with it, the most popular method of communicating in the office has its flaws. One of the most crippling is spam, which can ruin your inbox and your productivity. The unfortunate truth is that even the most diligent workers get hit with spam, but that doesn’t mean that your business’s productivity needs to suffer from it.

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Tip of the Week: 4 Ways to Get the Most Mobile Device Memory

b2ap3_thumbnail_phone_memory_400.jpgAs a technology consumer, you might realize that your mobile device’s hard drive storage space is somewhat lackluster compared to your needs. Countless photos, applications, and videos take up a ton of space, and if something were to cause the device to fill up suddenly, you’d be out of luck. How can you prevent this? You can start by using these four tips to get around your device’s lack of storage.

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Tip of the Week: How to Save Your Browser’s Bookmarks from Data Loss

b2ap3_thumbnail_browser_bookmarks_400.jpgIt’s a good feeling to have your workstation’s web browser set up exactly how you like it. With all of your favorite websites bookmarked and your most-visited sites quickly appearing in a drop down menu as soon as you type in a letter or two, you’re able to efficiently navigate the Internet and quickly find exactly what you’re looking for. But what happens to your bookmarks when your hard drive crashes?

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Tip of the Week: How to Give Your Team the Best Working Conditions

b2ap3_thumbnail_great_working_conditions_400.jpgWhen it comes to the workplace, people want more than they used to. It used to be all about the salary and decent working conditions, but that has significantly changed in the past decade. In order to attract the best talent and stay ahead of the competition, you want to provide optimal working conditions when possible. Thankfully, by providing your team with a few accommodations, it doesn’t have to be difficult for everyone to enjoy their workday.

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How to Exercise at the Office

b2ap3_thumbnail_exercise_at_work_400.jpgIt’s 2015, and if you have made any New Year’s resolutions, there’s a good chance that “getting more exercise” is on your list. Can’t find time to exercise because you’re stuck in an office all day? Don’t let that stop you. Here are some tips to help you exercise, even while you’re at work.

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How to Put the Power Back into Your Laptop’s Battery

b2ap3_thumbnail_laptop_battery_saving_tips_400.jpgA laptop with no power can be a pain, especially when it only lasts a minimal amount of time. Sometimes it feels like you can’t operate at full capacity without leaving your laptop plugged in at all times. Thankfully, you don’t have to suffer from this, and with a little bit of troubleshooting and basic PC maintenance, you can prolong the life of your laptop’s battery significantly.

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Tip of the Week: How to Safely Shop Online

b2ap3_thumbnail_safe_holiday_shopping_400.jpgThe holiday shopping season is upon us and more people are choosing to shop from the comforts of their home PC or mobile device rather than fight the crowds. Shopping online is super convenient, but it’s not without the risk of identity theft. The best way to protect your digital shopping cart from hackers is to know how to safely shop online. We’ll show you how.

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Tip of the Week: How to Defend Your Network from 3 Top-Tier Disasters

b2ap3_thumbnail_protect_your_network_400.jpgYour company’s network can be very sensitive at times, and even the slightest disruption can cause downtime. Be it an immense natural disaster or something as simple as forgetting your login credentials, it’s common problems which cause the most trouble for businesses. In order to fight against these issues, it’s best to prepare yourself for these three common (and fairly simple) scenarios.

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Tip of the Week: 5 Ways to Extend Your WiFi Signal

b2ap3_thumbnail_wifi_extention_400.jpgToday, having a strong WiFi signal is critical. You need a reliable signal for every part of your home, office, and even outside the building. Is your wireless signal strong in some areas and spotty in others? Would your life be immensely easier if your signal extended for just one or two more rooms? For this week’s tip, here’s how you can extend your WiFi signal.

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Tip of the Week: How to Find a Missing File

b2ap3_thumbnail_find_a_file_400.jpgWe all have forgetful moments when we misplace things like our car keys and wallet. Sometimes, we can even forget basic things like where we saved an important computer file. Thankfully, Windows understands these moments of forgetfulness and they’ve made it relatively easy for users to find what they’re searching for.

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Tip of the Week: How to Stay Productive Even When You Feel Sick

b2ap3_thumbnail_under_the_weather_productivity_400.jpgIt doesn’t matter how extraordinary your business skills are; eventually, your body begins to catch up with you and you’re hit with a storm of illness that no painkillers or medication can quell. In this case, it’s often better to quarantine yourself to your home and take it easy for the day. But, that doesn’t mean that you can’t be productive at the same time.

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Tip of the Week: How to Automatically Reboot Your PC

b2ap3_thumbnail_reboot_automation_400.jpgIf you were asked to recall the last time you restarted your PC or smartphone, could you? Too many people don’t take the few minutes required to promote quality efficiency and productivity with their machines. In fact, rebooting can be very much like a full night’s sleep for a computer, and without it, its performance might not meet your business’s expectations.

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Tip of the Week: How to Remotely Wipe Your iPhone or iPad

b2ap3_thumbnail_wipe_clean_ios_400.jpgWith the new iPhone 6 release just a few short weeks ago, many users are excited to ditch their old devices and get the flexible new piece of hardware. Unfortunately, these users might not take into account that their phones could potentially hold private information which should be deleted before forking over the device.

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Tip of the Week: 3 Ways to Make Sure Your Employees aren’t Wasting Time on the Internet

b2ap3_thumbnail_filter_content_400.jpgBy now, you’re well aware of the Internet’s Catch 22 nature. Your business needs it so that employees can be equipped to do their jobs, but it can also be a major distraction and kill productivity. For this week’s tip, here are three ways that you can cut back on Internet distractions and maximize productivity.

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Tip of the Week: 8 Ways to Perform Better Google Searches

b2ap3_thumbnail_google_seach_logo_400.jpgGoogle is the world's most popular search engine, but sometimes it just can't find exactly what you're looking for. This is because Google utilizes algorithms, which don't crunch data the same way that humans do. What we might think is common sense doesn't qualify for Google. Thankfully, there are several different ways you can narrow down Google's search results.

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Tip of the Week: How to Stay Sanitary with Your Technology

b2ap3_thumbnail_not_so_sanitary_keyboard_400.jpgWhether it’s warranted or not, some people are worried about the spread of the Ebola virus. Office employees should also be concerned with the many other cooties that remain on common surfaces. This points to sanitation as a primary issue, especially in public places like your office. Among many other surprising germ-transmitting mediums, like money, cats, and dogs, technology accumulates a lot of ilk which could potentially spread to the entire office… that is, if you’re not careful to nip it in the bud.

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Tip of the Week: How to Make a Good Impression with Your Email

b2ap3_thumbnail_email_tips_for_you_400.jpgEmail is synonymous with doing business in the digital age. Therefore, it's in your best interest to become an expert at crafting dynamic emails. Writing a good email takes common sense and careful editing. You don't have to be an English major to write a professional email--just follow these simple tips.

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Tip of the Week: Recovering Lost or Corrupt Microsoft Office Files

b2ap3_thumbnail_ms_office_logo_400.jpgIf your business were to lose important files due to an unexpected Microsoft Office crash or hardware failure, what would you do? Losing files can be difficult to recover from, especially if you aren’t using a cloud service which saves automatically after every edit. Lost files don’t benefit anyone, and if they are important, it could even put your business at risk. But don’t worry; there’s a way to recover lost Office files if things turn sour.

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Tip of the Week: How to Remotely Wipe Your Android Device Clean

b2ap3_thumbnail_wipe_your_android_device_400.jpgMobile technology has invaded our very way of life. We don’t leave the house without our mobile phones, and many business owners have their phones integrated to connect with their company’s network. The average user has many different social media applications and others that utilize personal information. What would happen if you lost it?

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Tip of the Week: Organize Your Microsoft Outlook Contact List

microsoft outlookWhat's your Microsoft Outlook contact list looking like these days? For many busy business owners, their email contacts list is jumbled and unorganized, making it difficult to do something simple like locate needed information. Here are a few tips to help you better organize your Outlook contacts so that you can quickly find what you're looking for.

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Tip of the Week: How to Prevent IT Equipment Theft

b2ap3_thumbnail_device_theft_400.jpgHow familiar are you with the IT equipment owned by your business? If you don't keep detailed records of your equipment and enact security measures and policies, then you're making it easy for theft to occur. We've written a lot about protecting your business from data theft, but it's equally important that you take precautions to safeguard your stuff.

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Tip of the Week: How to Find the Perfect VoIP Plan for Your Business

b2ap3_thumbnail_voip_for_you_400.jpgIf your business has a reliable and high-speed Internet connection, then you’ve got what it takes to experience significant savings by switching your company’s phone system to VoIP (Voice over Internet Protocol). Once you’ve decided to make the switch, you will next have to select a VoIP solution that’s right for your organization. Here are some tips to help you make this important decision.

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As the Facebook Empire Grows, the Acquisitions Keep Coming

b2ap3_thumbnail_facebook_is_buying_400.jpgIt's no secret that Facebook is one of the most visited sites on the Internet. In fact, according to the Alexa rankings, which measure website traffic, facebook.com is ranked second after only Google.com. With this much exposure, and the emanated revenue that comes from this kind of traffic, it has become important for the world's largest and most successful social network to scout out and eliminate possible competitors, many times before those companies even consider themselves potential competitors.

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Tip of the Week: How to Reorganize Your IT Infrastructure

b2ap3_thumbnail_get_your_it_in_order_400.jpgEveryone needs a tip occasionally. Therefore, we want to provide our followers with what we like to call, "Tips of the Week." These helpful tidbits are targeted toward helping you understand certain aspects of business technology. For our first tip, we will walk you through how to reorganize your IT infrastructure. For more tips, see our previous blog articles.

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Tip of the Week: How to Clean your Laptop

b2ap3_thumbnail_clean_laptop_400.jpgThis is our first article in a series of helpful technology tips that we will publish every week. For more great tips, check out our previous blog articles. This week, we're walking you through the proper way to clean your laptop.

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Organize Your Microsoft Outlook 2013 Contacts the Easy Way

b2ap3_thumbnail_big_data_help_400.jpgAs a business owner, your email contacts list is probably chock-full of clients and customers you've met over the years. This can make it difficult to find your target without sifting through countless names. Instead of getting flustered by an unorganized list, try sorting your contacts in various ways.

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How to Find Greater Success By Reading More Books

b2ap3_thumbnail_read_with_spead_400.jpgAs a business leader, you know that you should read more about the latest industry trends and helpful management concepts. How's that going for you? For many business owners, finding time just to run their business is difficult enough, making book reading a luxury. We've found that you can do both by learning how to speed read.

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Make Dynamic Infographics with Microsoft PowerPoint

b2ap3_thumbnail_powerpoint_for_infographs_400.jpgNot only can Microsoft PowerPoint make great slideshows, it can also make engaging infographics. The latest trend in marketing is fairly simple: Visual content sells. Images and videos are the most popular way to take advantage of this. Infographics can offer your marketing campaign a combination of text and image, allowing your marketing content to be both engaging and informative.

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Can Minecraft Teach Kids Valuable Real-World Programming Skills? [VIDEO]

b2ap3_thumbnail_minecraft_class_400.jpgChildren across the world are heading back to school, and their parents breathe a sigh of relief. Instead of playing video games, children can now expand their minds in institutions designed for learning. But, what if a popular video game could teach children how valuable programming is as a real-world skill?

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Do We Have the Right to Be Forgotten?

b2ap3_thumbnail_right_to_be_forgotten_400.jpgIn Europe, there's a lot of discussion about whether or not citizens have the right to be forgotten, or rather, be forgotten by search engines. According to a May 2014 ruling, search engines must consider requests from the public for removal of content. Not just any content, though; according to ZDNet, the content must be "inadequate, irrelevant, or no longer relevant." As you might guess, this concept is extremely controversial.

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3 Easy Actions Your Business Can Take to Go Green!

b2ap3_thumbnail_start_going_green_400.jpgWith more businesses becoming aware of the environmental impact of their day-to-day operations, one would assume that a practice like printing would be on the decline due to how wasteful it is. Unfortunately, this isn't the case. Despite advances in digital communication, paper consumption continues to increase by 20 percent each year in modern offices.

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Almost Half of Business Owners Reply to Work Email While on Vacation

b2ap3_thumbnail_relax_on_a_beach_400.jpgYou're on vacation with your family and your smartphone notifies you about a work email entitled "URGENT!" What do you do? Checking the message could mean hours spent putting out a fire at the office. Ignoring it will give you more time with your family, but you'll be distracted and stressed the whole time thinking about the worst-case scenario.

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Understanding Basic Formulas in Microsoft Excel 2013

b2ap3_thumbnail_Excel_for_databases_and_spreadsheets_400.jpgIt can be difficult to keep track of your budget and expenses, especially when prices and needs are always changing. But perhaps the biggest annoyance is the intense paper trail that you leave behind when building your budget. By taking advantage of Microsoft Excel's formulas, you can easily keep track of your budget and alter it as prices change and demand increases.

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5 Gmail and Outlook Tricks to Cut Corners On Your Email Time

b2ap3_thumbnail_email_tricks_400.jpgWe all know how annoying email can be at times. Your inbox is constantly being filled with new messages, and before you know it, you have no idea what you've responded to or what needs to be responded to. To make matters worse, the average office worker spends roughly two hours staring at their email inbox and responding to messages. Not only is this counterproductive, but is also a massive time-wasting practice.

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What’s it Take to Have Your Idea See Potato-Salad Success? [VIDEO]

b2ap3_thumbnail_yummy_potato_salad_400.jpgGot a great business idea but lack the capital to make it happen? Many startups are looking to the Internet to find the funds they need to get their project off the ground. Known as crowdfunding, this tool presents entrepreneurs a chance to find supporters in unlikely places, and even find wild potato-salad-like success!

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3 Tips to Increase Focus and Improve Productivity!

b2ap3_thumbnail_use_these_productivity_tips_400_20140707-125059_1.jpgMore studies are proving that multitasking is terrible for productivity. This is due to the fact that the brain just isn't capable of doing two things at once, or at least very well. Instead, behavioral scientist are saying that focusing on a single task is the key to productivity. Here are three tips to help you focus at work!

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How to Optimize Your Twitter Background

b2ap3_thumbnail_custom_twitter_background_400.jpgDue to Twitter's popularity, it can be difficult to establish a significant presence on the social media giant. To succeed, you have to grab a user's attention immediately when they visit your page. Having an dynamic background image will help improve your chances of landing a new Twitter follower. Here's how you do it!

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Tips to Search the Web like a Pro, Part 2

b2ap3_thumbnail_mastery400.jpgLast week, we shared four tips to help you search the web and find anything that you're looking for. In part 2, we will take a look at additional search tools that will help you refine your searches so you can become a search master!

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How to Covert PDFs to Word Documents

b2ap3_thumbnail_pdfword400.jpgHave you ever been frustrated by not being able to edit information locked up inside of a PDF? Now, with Microsoft Word 2013, the issue is resolved, making it super easy to edit text, tables, and graphics within a PDF file.

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Tutorial: Master the Art of the Mail Merge, Part 2

laptop mail

Last time we spoke about creating your contact list in Excel when performing a mail merge. Of course, you can also use your Outlook contacts, and if you are running any sort of CRM software it is pretty likely it exports its own spreadsheet that can be used in a mail merge. Let's go over how to perform a mail merge now that you have your list.

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Quick Tips - Master the Windows 7 Taskbar

windows 7 icon

Want to look like a PC Pro and get more done faster? With these simple tips, you'll have the skills to impress your co-workers with a few keystrokes. The Windows 7 Taskbar is the menu bar that stretches along (typically) the bottom of your screen. These are some lesser-known productivity tips to streamline your Windows 7 experience.

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The Small Business Guide for Preparing for Disaster

tornado

It's the start of the 2011 hurricane season, and with Hurricane Irene making contact with Atlantic coastlines this week, it certainly doesn't hurt to make sure your business is prepared for a disaster. Even if you are lucky enough to not be affected by these devastating storms, there are plenty of opportunities for nature to cause havoc on our way of life. It's never to late to put together a Disaster Recovery Plan (alternatively known as a Business Continuity Plan) in case a natural (or otherwise) disaster were to occur for you. Nobody wants to think a disaster might happen, but it isn't impossible. Here are a few steps small businesses can take to become better prepared.

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Handy Tips for Taking Screenshots

Don't you hate it when you contact us for tech support with a strange issue, and then you can't recreate it? Don't feel bad. It happens all the time, even to us. Sometimes those rarely occurring issues can't be fixed unless you get some photographic evidence of what's going on. This quick guide will show you how to take screenshots of your desktop.

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Going Green for Small Businesses

recycle symbol

Today, small businesses that go green and take action towards reducing energy consumption, waste production, and apply sustainability concepts benefit from a lower cost of day-to-day business. Being green looks great for investors, employees, and consumers alike and can contribute to press and media attention. That sounds great, right? Unfortunately, like most things, going green isn't something you can do over night. It takes time, dedication, and sometimes, a little bit of investment. Hit the jump for some tips to go green with your business.

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Save Money by Switching to LCD Monitors

computer depicting warning sign

Computer equipment is expensive, but most people don't even think about the costs it takes to run an entire office worth of tech.  Modern hardware is becoming more and more energy efficient, but older equipment can take a lot of electricity to run (not to mention the maintenance of keeping things running smoothly.  One of the biggest energy hogs in an office these days are old CRT monitors.

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Microsoft OneNote: Your Desktop's Productivity Swiss Army Knife

onenote screenshot

Microsoft's OneNote is often seen as one of the extra applications that is bundled in with several Microsoft Office packages.  In this article, We'll introduce OneNote, and show off some neat things it's used for, and how it can make your life easier.  OneNote has a whole slew of neat features that you can take advantage of, which we'll cover in the article as well.

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Save Often. Save Often. Save Often.

lightning strike

I'm sure nobody has missed out on any of the storms happening here in New York. Even our lights have been flickering. Mother nature can be cruel to your IT; a well-placed bolt of lightning can do plenty of damage. Of course, we always recommend quality UPS systems to our clients to protect their most valuable tech, and good surge protectors for everything else (not power strips, mind you, they aren't the same). Regardless, whether there's a risk of the power going out or not, it's important to save often and keep your files backed up. Here's a few tips after the jump.

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