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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

‘Tis the Season to Be Phished

It’s the holiday season, and you know what that means: lots of gift-giving and online shopping. Regardless of what you and your family celebrate this holiday season, you should be prepared to handle the influx of phishing attacks which always surface around this time every year, including both the usual methods and the more sophisticated ones.

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If “Google” Charges You for a Business Profile, You’re Being Scammed

Let me ask you a question: how much did you pay Google for your Business Profile? Unfortunately, if the answer was anything other than “nothing,” you’ve been scammed. Google has actually announced that they are taking legal action against scammers who impersonated the company in order to defraud small businesses.

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The Rubber Ducky Hacking Tool is Back

For millions of people, the rubber ducky is a benign reminder of childhood. Depending on when you were a child, the rendition of Sesame Street’s Ernie singing “Rubber Duckie, you’re the one,” is ingrained in your mind every time you hear the term. Unfortunately, the Rubber Ducky we are going to tell you about today has only fond recollection for people who are looking to breach networks they aren’t authorized to access or deliver malware payloads that are designed to cause havoc. 

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Google Joins the Ranks of Businesses Considering Passwordless Authentication

Passwordless authentication has been increasingly spoken of in favor of the typical password-based method, and is gaining traction the more it is talked about. Google recently took steps toward passwordless that we felt warranted some discussion.

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Don’t Get Caught Falling for These Sneaky Spam Tricks

I’m talking about when the heir to the Nigerian throne would reach out to your Hotmail account to help him secure his inheritance, or when an attractive woman or man you’ve never met before would email you out of the blue asking if you were single; spam has always been annoying, but back then, it was clearly just junk that could be ignored.

Today, it’s not so simple.

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The Simplest Trick to Avoiding 95% of Phishing and Text Scams

It’s easy to get so caught up in what you are doing that you let your guard down. What if there were just one small change you could make in your life that would immediately reduce the chances of falling victim to a phishing attack?

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Why the High Costs of Data Privacy are Worth Every Penny

We aren’t going to try and pretend that the investments necessary to preserve your business’ data security are small ones. Especially at first glance, you may very well start to question if such an investment is truly necessary.

The simple fact of the matter is that, compared to the costs that a breach of privacy will incur, the investment you put into your security measures will suddenly seem like a real bargain.

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Who’s Really Hurt the Most by Card Skimmers?

It probably isn’t a question you’ve put much thought to, but tell me: who do you think feels the greatest impact from card skimming schemes, where a payment card’s data is captured so a cybercriminal can make use of the card’s associated account? While it isn’t a good situation for anyone, some are impacted more than others.

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What Exactly is Personally Identifiable Information?

It’s incredibly important to keep your personally identifiable information secure, but what exactly constitutes PII? Today we offer a definition and suggestions or strategies to help you keep your PII safe.

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Careful! There’s an Infected Version of WhatsApp Out There

WhatsApp is one of the world’s most popular messaging applications. With over 2 billion users, WhatsApp is known for its relative security, as it is one of the few messaging applications that offers end-to-end encryption. A modified version of WhatsApp, called YoWhatsApp, has been reportedly deploying malware.

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The Haunting of North Shore Software

The following story and events are true, however, to protect the families of the innocent, all names have been changed. Any resemblance to actual persons, living or dead, or businesses, is purely coincidental. Enjoy and happy Halloween!

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3 Cybersecurity Statistics to Help Inform Your Business’ Safeguards

When it comes to your business’ cybersecurity, it can be too tempting to operate under the assumption that the few cybersecurity events you hear about on the news are all that happen. Unfortunately, this is far from actual fact. Let’s review some of the statistics that might change your impressions, especially if you hold the aforementioned assumption.

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These Devices Are Most Likely to Put Your Business at Risk

How Many of These Devices are in Your Office?

The more complex your technology is, the more secure you need to be. If it connects to the Internet, it needs to be hardened to prevent unauthorized access. Virtually any device can be an entrypoint for a cybercriminal or malicious software, but if you have any of these devices in your office, you need to take serious precautions when it comes to your security.

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Protecting Your Data is Easier Through Network Segmentation

As Miguel de Cervantes wrote in Don Quixote, “...is the part of a wise man to keep himself today for tomorrow, and not venture all his eggs in one basket.” It was wise advice then, and it’s wise advice now—especially when it comes to your business’ network and your data security.

Let’s explore the concept of network segmentation, and how it can help to protect your business.

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Why It’s Important Your Organization Avoids BEC

Sometimes the worst scams out there are the simplest ones. Hackers don’t need a fancy or complicated malware or algorithm to create chaos for your organization; all they have to do is convince you that the email you’ve received in your inbox is from someone of authority within your business. Let’s go over how a business email compromise is pulled off and why you need to be wary of threats like these.

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“No More Ransom” is Leading the Fight Against Ransomware Abroad

Ransomware is one of the more dangerous threats out there today, and since it is so prominent and dangerous, it is a popular choice amongst hackers. To combat this threat, a community has formed around the cause, encouraging users to not pay the ransom by providing free malware removal tools for the most popular ransomware threats.

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Here Are Some of the Best Ways to Limit Vulnerabilities

No matter how well you protect your network, chances are you’ll suffer from some vulnerability or another. That said, you can take considerable measures toward protecting your business so you don’t have to worry so much about them. Let’s discuss how your efforts today can protect your business now and in the future.

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What the Heck is Patch Tuesday, Anyways?

If you watch technology news, you might notice that there is one day out of every month that gets a lot of attention from the technology sector, and that day is what is called Patch Tuesday. This is the day each month when Microsoft issues all of their patches and security updates, and it’s important to know when this day falls each month—at least, for your IT team it is.

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While You Still Need to Protect Yourself from Them, Hackers are Often Victims Themselves

Due to the almost faceless nature of many cybercrime acts, it can be easy to see them as nothing more than the acts themselves, which is of course not true in the slightest. Behind these attacks are people, and where people performing illegal acts are concerned, there will always be concerns about other criminal acts which perpetuate the ones at the surface.

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Hundreds of Applications Could Potentially Expose Data Through Basic Errors

At the beginning of September, it was revealed that a relatively simple issue existed in nearly 2,000 mobile applications that potentially exposed some (read: a lot of) sensitive data. Let’s take a brief, basic look at the situation to see if there are any lessons that can apply to your business.

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Almost 20% of Enterprise Windows Servers Lack Endpoint Protection… Does Yours?

We’re not shy about sharing how important it is for a business to have comprehensive cybersecurity throughout its entire infrastructure. That’s why we wanted to share what some recent data has shown about the importance of having visibility into your infrastructure.

Spoiler alert: it’s really, really important.

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Security Doesn’t Always Have to Be a Grind

At first glance, cybersecurity might seem incredibly complicated and difficult to understand, but even a baseline understanding of some of the principles of cybersecurity can go a long way toward protecting your business. Let’s discuss some of the common-sense ways you can keep your business secure, even if you don’t have an internal IT department to ask for help from.

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Sova, the Android Banking Malware, is Back and Worse than Before

Even if mobile malware doesn’t have nearly as much of a presence in the cyber threat landscape as other major threats like ransomware variants, it is still just as dangerous under the right circumstances. An Android banking malware called Sova, for example, has returned with a vengeance with additional features to make users’ lives miserable.

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Directive Can Ensure Your Business Follows the New York SHIELD Act

Not long ago, we shared some information about the New York SHIELD Act—Stop Hacks and Improve Electronic Data Security—and what it has changed in terms of business cybersecurity preparedness across the board. This time, we wanted to discuss all that we’ll do to ensure that your business remains compliant with this relatively new law.

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What Businesses Need to Do to Follow New York’s SHIELD Law

With no unifying federal law that aims to protect data security, individual states—including our home state of New York—have had to take it upon themselves to create such privacy laws.

Here in the Empire State, that law is the SHIELD Act.

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Phishing Gets Around Normal Cybersecurity Protection

How often do you get emails from individuals claiming to be working with a business who wants to do business with yours or sell you a product, completely unsolicited and even perhaps a bit suspicious? These types of messages can often land small businesses in hot water, as it only takes one phishing email landing in the wrong inbox at the wrong time to put your business in jeopardy.

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It’s Time to Fight Malware with AI

This past year saw a dangerous 86% increase in the most dangerous types of malware out there, so we want to ask you an important question: are you ready to protect your business from the different types of threats you might encounter? We know a technology solution that might help this mission along, and we want to share it with you today: artificial intelligence.

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Are Your Apps Broadcasting Your Exact Location?

Mobile devices have become a key part of our daily lives, to the point that many of us openly feel undressed without our phones. As a result, our phones go everywhere with us. However, it’s important to remember that some applications have requested access to our location information. Do all of these apps need to know precisely where we are?

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Could MFA’s Challenges Potentially Be Fixed?

User authentication is a critical security feature for a business, specifically because it helps to minimize a significant threat to your business. This is why we’re so adamant that you should require multi-factor authentication wherever it is available… but is a better way to authenticate your users on the horizon?

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Ransomware Attack on NY Medical Billing Firm Impacts Nearly a Million People

We keep hearing about major ransomware attacks and data breaches, but it never feels good when something is hit close to home. Unfortunately, that’s the case as a recent cyberattack hit a New York medical billing company that impacted more than 942,000 people and 26 healthcare organizations.

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The Big Difference Between Patches and Updates

It’s easy to use the terms “patches” and “updates” as if they mean the same thing, and they are often used interchangeably within the same context. However, understanding the difference between the two can make a world of difference in terms of how you approach implementing each of them. We’re here to clear things up a bit and help you better understand the patches and updates you deploy on a month-to-month basis.

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Ransomware Costs You More than Just the Ransom

Okay, let’s say you’ve been infected by a ransomware attack, and (against our advice) you’ve elected to pay the ransom. That’s the biggest cost that comes with it, right?

Unfortunately, wrong. A ransomware attack comes with a lot more financial impact than just the payment the attacker demands. Let’s go over some of these other costs that can actually outpace that of the ransom.

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Identifying a Data Breach Can Be a Challenge

There is always the possibility that you have been involved with a data breach and you simply have not been contacted by the affected party. Plus, if a hacker has managed to crack a website or service without being detected, you wouldn’t be notified in any case, either. Ask yourself this question: if I were to be involved with a data breach, how would I know it, and what can I do about it? And what is my data being used for anyway?

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Even the Built-In Calculator in Windows Could Allow Threats In

You might be surprised by some of the security breaches and vulnerabilities out there, including some for apps that you would never suspect, like Windows’ Calculator application. Hackers are always looking for new ways to infect endpoints, and nothing exemplifies this better than this particular threat, one which utilizes the Windows 7 calculator app to launch attacks against Microsoft operating systems.

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Which Industries are Most Likely to Be Targeted by Ransomware?

Let’s begin by making one thing abundantly clear—all businesses and industries could potentially be targeted by ransomware, regardless of their size or target audience. However, as of late, some industries have been targeted more and more. Let’s examine some of the commonly targeted industries that ransomware is frequently waged against.

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Educators Having Increased Exposure to Ransomware

Ransomware is devastating as a cyberthreat, but some industries are hurt by it more than others. One such industry is education, and universities and schools are struggling to keep up with these cyberthreats. Most even do the unthinkable in response to attacks: they pay the ransom.

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What is Social Engineering, and How Can I Stop It?

Let me ask you a few questions—first, how confident are you that you could spot an online ruse, and second, did you know there’s a stain on your shirt right now?

Did you look?

If so, you’ve just fallen for the school playground version of social engineering, a serious threat. Let’s discuss the kind that you’re more likely to see in terms of your business’ cybersecurity.

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Today’s Threats Can Really Disrupt Business

As a business professional, it’s your responsibility to protect your company’s digital assets from cybercrime, but the path forward is not always so easy or clear-cut. Without a thorough knowledge and expertise of IT security at your disposal, it can be challenging to protect your infrastructure as adequately as it needs to be. Here are some of the common issues that involve cybersecurity, as well as how you can address them.

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What Does Your Business Need to Keep it Secure?

Your business is your livelihood, so it only makes sense to invest in its protections so that your livelihood is secure. This will require a strategic approach. Let’s go over what your business needs to remain sufficiently secure, and what you should look for from each to get the best, most secure option. 

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Burnout is a Serious Threat to Your Business’ Cybersecurity

Chances are pretty good that, by this point, you’ve heard of burnout—maybe you’ve even suffered from it before yourself—but, just in case you’re a remarkably lucky human being, it’s the phenomenon where your employees become disengaged to the point where their performance suffers. While this isn’t good in any facet of your business, it can be especially damaging in terms of your security.

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New Android Malware Wants to Spend Your Money

“Wait, I didn’t buy that!”

That’s what many smartphone users have been saying lately, as a prevalent strain of malware has been infecting Android devices. The malware is called “toll fraud malware” and it’s been signing users up to services they don’t want.

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Do This Right Now to Ease the Stress of a Cybersecurity Incident

Let’s get right to brass tacks. Your business is likely vulnerable to cybersecurity attacks. There are a whole lot of things you should be doing to protect your organization, but this one task is something you can do right now to save your business a lot of stress if something were to take down your network and cause a major disruption.

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Is Cyber Insurance Worth It? (Spoiler Alert: It Is)

Insurance is a great asset, should you ever need it… including where your business technology is concerned. If you weren’t aware, there is a form of insurance—cyber insurance—that you can purchase in case your business suffers from a data breach.

Is this additional form of insurance worth the investment? Absolutely.

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Cybercriminals Are Among Your Biggest Competition

When we think about cybersecurity, we usually think about protecting our computers from viruses, right?

I’d imagine a few of our older readers remember a time when you would go to the store and buy antivirus software that came in a big brightly-colored box with a CD in it each year.

As you probably already know, things aren’t as simple anymore.

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Cloudflare Stops Largest DDoS Attack on Record

Cloudflare has foiled the plans of yet another major hacking attack, a record-breaking DDoS attack of the likes we have never before seen. Let’s examine what goes into such an attack and what you can do to keep your business safe from their influence.

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Scams Work More than We’d Like to Admit

Anyone who has a mailbox or an email knows all about junk mail. We all receive Publisher’s Clearing House entries, calls about your car’s extended warranty, promotions for items and events that you swore that you discontinued by typing “STOP”, and just needless spam that you waste your time going through and deleting. We receive unsolicited messages every single day.

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Common Security Issues on Mobile Devices

Mobile devices demand a special type of attention in order to ensure security. You want to ensure that your devices are protected as well as possible, but you also need to ensure that this does not come at the expense of your employees’ productivity or efficiency. We’ve put together a list of common security issues you might encounter when securing your mobile devices, as well as a couple of practices you can implement to work toward an adequate level of cybersecurity for your mobile infrastructure.

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5 Steps You Can Take to Keep Your Network and Data Secure

Businesses today have to deal with more potential problems than in any time in history. They are dealing with cost increases at every turn, personnel shortages, and a regulatory landscape that is always evolving. One of the biggest issues that can have a negative effect on a business is not having the processes and resources in place and working to secure its data and network. Today, we will look at five suggestions that can work to help your business keep its network and data more secure. 

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Get Your Staff to Understand Their Role in Cybersecurity

Security is an incredibly important part of running a business, but it’s extremely easy for busy employees to fall short of the security expectations you might place on them. This is why it is so important to train your employees on the many facets of cybersecurity. By training them, you are preparing them to tackle the plethora of challenges they will encounter throughout the workday.

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There’s a New Major Cybersecurity Vulnerability: You

We talk a lot about preventing threats from seeping into your company, and hoo boy, there are a lot of them. From ransomware to zero-day exploits to targeted social media attacks, there are a lot of threats out there that business owners need to be aware of. We’re not going to talk about any of those today.

Why? Because you, as the business owner, are likely a threat to your own business.

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The Geek Squad Phishing Scam is Costing People Lots of Money

If you are a frequent reader of our blog, you know all about phishing scams. They are emails and messages sent that are designed to extort money and gain access to computers and networks for nefarious purposes. The popular IT support company Geek Squad, a subsidiary of Best Buy, is the latest company caught up in such a scam. Let’s take a look at how the scam works and how you can avoid becoming its next victim.

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Digital Security Cameras for Business Use

A quality surveillance system can help you keep an eye on your business when you aren’t there—a critical responsibility that warrants some serious deliberation if it is to be approached. With so many considerations to make, it is important to make sure that you are balancing your needs with the systems available to you. 

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7 Critical Mistakes to Avoid Concerning Your Network Security

Your network security is of the utmost importance to your business for numerous, hopefully obvious reasons. However, there are a few errors that are easy enough to make that could easily be the proverbial monkey wrench in the works. Let’s go over what these network security faux pas look like, so you can resolve them more effectively (and don’t worry, we’ll discuss that, too).

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Unifying Your Business’ Security Infrastructure

How many security solutions does your organization have implemented at any given time? Traditionally, businesses have implemented what we call “point solutions,” which are software tools designed to address a specific part of your security infrastructure. While this approach is certainly better than not having security at all, it presents several problems that must also be addressed in order to most effectively protect your organization.

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Cybersecurity is Even More Important when Working Remotely

Unfortunately, cybersecurity is a lot easier to reinforce in the office than it is when your team members are working remotely—and even then, it can be a serious challenge to maintain. However, let’s focus on the remote worker’s situation for a few moments and review a few best practices that can help a remote worker stay secure.

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Have You Been Targeted By Phishing Attacks? Chances Are You Have

Phishing attacks can be scary to deal with, especially since it is not unheard of for staff members to not even know they are looking at one. To make sure your staff can identify and respond to phishing attacks in an appropriate way, we’ve put together this short guide to help you along the way.

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What Would You Do in Response to a Breach?

While we—for reasons that should be obvious—tend to focus our attention on preventing and avoiding cybersecurity breaches, it is important that we address how your business responds to a successful breach attempt. Let’s go over how to create a data breach response plan.

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Why You Should Boost Your Email Security

Your company’s email is one of its most important pieces of technology, and since that is true for nearly every business, it is unfortunately one of the most utilized attack vectors used by cybercriminals. Most businesses don’t understand just how vulnerable they are if their email isn’t properly secured and do their best to keep their employees trained on how to spot potential scams. 

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As Remote Work Continues, Zero-Trust Security is Paramount

With many people continuing to work remotely to some extent, it would be irresponsible not to acknowledge that remote work can introduce a level of risk to an organization’s cybersecurity. This makes it all the more important that this security is locked down. Let’s discuss the concept behind zero-trust security, and why it is becoming the benchmark that organizations of all sizes should meet.

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Tip of the Week: 3 Things You Can Do to Keep Your Business’ IT More Secure

With many businesses’ increased reliance on their information systems and other IT, they need to do everything they can to keep those systems up and running and secure. This not only includes rolling out security systems that support that goal, it also demands they take the action necessary to keep these systems secure. Let’s look at four things you need to do to keep your business’ IT as secure as possible. 

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What Most Often Leads to a Data Breach?

Data breaches—any event where a business’ confidential data is viewed, copied, or stolen by an unauthorized person or party—are a serious problem. Unfortunately, they are also a serious problem that can be caused by no shortage of situations. Let’s review some of the causes of business data breaches so you’ll know what to keep an eye out for.

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Have Passwords Finally Outlived their Usefulness?

Passwords have been a primary data security measure since 1960, when MIT researcher Fernando Corbató suggested the practice—although even he is reportedly slow to take full credit. Why? Well, if you ask Corbató (and his contemporaries, who were the first to implement passwords as we’d recognize them today), the security concerns were limited.

So, have we reached the point where it would be best to replace passwords as the default authentication measure?

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What is a Security Operations Center?

With cybersecurity a priority for every business that depends on their IT, there are a lot of different strategies being utilized out there to keep threats off of networks and data safe. One of the most advanced strategies being used today is enlisting a service that runs a Security Operations Center (SOC). Today, we’ll investigate what a SOC is and how it works to keep threats at bay. 

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Tighten Up Your Network Security with Superior Access Control

How often do you find yourself stressing out about who has access to which data or internal resources on your company network? What about who has access to open the front door of your office or who has access to important physical resources within your building? Ensuring the security of your business’ assets is critical, and access control tools can help your company ensure that only authorized individuals have access to specific parts of your organization’s infrastructure, be it physical or digital.

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While Fun, Those Social Media Quizzes Can be Dangerous

We’ve all seen our friends and family sharing quizzes on their social media profiles, prompting people to find out what their celebrity stage name or what Hogwarts house you would be in, or to share what their first concert experience was. These fun, lighthearted quizzes are a great way to get to know a little more about the people we’re connected with… and that’s the biggest problem.

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Take a Long Look at Your Cybersecurity

Gauging the effectiveness of your cybersecurity can be a bit of a daunting task, especially when asking if it could make a major difference in protecting your organization’s network infrastructure. If you want to track and measure your business’ cybersecurity preparedness, here are four steps to help you perform an evaluation.

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How to Get Cybersecurity Through to Your Staff

Getting your staff to care about your organizational network and data security may be more difficult than you might think, but it’s not a lost cause. Today, keeping your business’ organizational security strong relies heavily on your staff’s willingness to follow the right practices, so today we thought we’d give you seven tips to get your people to care about security

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Businesses Should Opt for Zero-Trust Policies when it Comes to IT

In the business world, it can be difficult to know who to trust in regard to cybersecurity. In many cases, businesses are simply opting to not trust any device, friend or foe, when it comes to their data security. This type of zero-trust model is slowly becoming the norm, and it’s one that your organization might consider moving forward.

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Ransomware Isn’t the Only Malware You Need to Know

Network security could mean any number of things, but more often than not, people are using the term as a blanket statement against the dreaded idea of malware and its many forms. Today, we are discussing how vast the world of malware can be and how often you might find yourself misunderstanding what it exactly is. Knowing all this can help you identify if you have become a malware victim or not.

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Behind Employee Cybersecurity Efforts or Lack Thereof

Cyberattacks can cost businesses a lot of money. They’re also more prevalent today than ever before. It seems you can’t go a couple of news cycles without hearing about some organization that has been hacked or scammed and it’s resulted in the sensitive data the organization holds being sold online, vast operational downtime, or worse. For this reason, many organizations have deliberately built up their cybersecurity infrastructure, enhanced their policies, and invested in training to ensure that they aren’t the next victim. Unfortunately, this attention doesn’t always work. 

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When It Comes to Internet Security Awareness, It’s Best to Start Early

Hopefully, you’re aware of how important cybersecurity is today—if not, make sure you come back to our blog often for more information on that. The Internet, for all its benefits, can easily be the source of serious threats. With today’s youth growing more connected, these threats can easily target them… making it all the more important to start teaching cybersecurity awareness and best practices early. 

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Building a Secure Environment for Collaboration

More workplaces than ever before are utilizing the power of remote technology, but this also creates problems with security that must be addressed. How can you ensure that your organization isn’t putting itself at risk as a result of this general displacement of your workforce? Let’s discuss some action items you might choose to implement for your business.

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Explaining the Pen Test and Its Benefits

Penetration testing is a topic that you might often hear and read about on the Internet, but you might not know exactly what it is without having it explained to you by a professional. Today, we want to clear up any misconceptions or ideas you might have about penetration testing and how it relates to your business’ network security, compliance, and regulatory requirements.

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Your Employee Data is Important to Protect Too

When we talk about data privacy in a business, the default is to generally think about the data the business has collected and compiled from its clientele. However, that’s just one type of data a business has. There’s also a lot of data that is collected by the business about that business’ employees. So, how well protected is this data?

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Remote Collaboration Demands Additional Security

Workforces have been increasingly distributed and many businesses aim to continue that strategy for the foreseeable future. There are a fair share of challenges that distributed employees have themselves, but for the business, it can be tough getting them to do the things that need to be done to secure the business. Here are a few actions that need to be taken if you want to make that happen. 

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The Emergence of the CISO

As statistics for cybercrime surge, it’s important to remember that your organization must do all that it can to protect itself. There is, however, a C-suite position that almost exclusively focuses on this task: the chief information security officer, or CISO. Many enterprises have individuals dedicated to the sole task of securing their organization, but smaller businesses might find themselves lagging behind in this regard due to no fault of their own.

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What’s the Difference Between a Security Incident and a Breach?

Cybersecurity is an important subject for a business’ entire team to appreciate, particularly when it comes to the minute differences between different terms. For instance, a layperson might hear “breach” and automatically think “security incident.” While this technically isn’t incorrect, per se, the two terms aren’t really synonymous.

Let’s take a few moments to dive into the minutiae and define these two terms more clearly.

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When It Comes to Ransomware, It's Best to Avoid It

Ransomware is widely regarded as one of the worst modern cyberthreats out there today, and there's plenty of evidence to support this. These attacks and their aftereffects can devastate businesses of all industries. Let's consider why it is that ransomware is so dangerous, and what can be done to fight it. 

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Ransomware is Only Getting Worse in 2022… So What Can You Do?

Ransomware has been commonplace for years, with no sign of it going anywhere anytime soon. Let’s take a few moments to examine the state of ransomware right now, and review how to keep it from impacting your businesses.

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Avoiding Scams Starts with Awareness

The world is full of people who would try to take advantage of your organization and its employees—or, in less gratifying words, scammers. They will do everything they can to try to fool your company and make a quick buck doing so. How can you make sure that the countless messages and phone calls you receive on a daily basis aren’t crooks trying to scam you out of house and home? It all starts with a little awareness.

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3 Common Technical Issues We’re Here to Help With

There are times when you experience computer problems and you might hesitate to call in the big guns to resolve the issue. Unfortunately, the reality is that many businesses are under the impression that calling experts to handle their computer problems will leave them in a difficult position financially. We’re here to make sure that doesn’t happen! Here are three common computer repair problems that you might—just might—be able to solve in a simple and easy way.

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Facebook Phishing Is a Real Problem

Hackers have often used email to trick users into clicking on fraudulent links or to hand over important credentials through phishing scams, but these are usually blocked by an enterprise-level spam blocker. However, hackers have learned that there is indeed a way around these spam blockers, and it’s through popular social media websites.

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Turns Out There is a Trend for Cyberattacks Over Holiday Breaks and Weekends

There are countless cybersecurity threats out there, many of which wait until very unfortunate times to strike. One such time is over extended weekends or holiday breaks, when many companies shut down operations longer than the usual two-day weekend. In fact, this is such an issue that the Federal Bureau of Investigation and CISA have issued warnings in response to them.

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After Another Year of Working from Home, How Does Remote Security Look?

Many, many companies have adopted remote work policies and practices since the COVID-19 pandemic forced most to downsize (if not cease outright) on-site operations about two years ago. Now, as we enter 2022, it seems a good time to reexamine the security that we have protecting our businesses and the workers currently operating remotely.

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Emerging Cybersecurity Trends for the New Year

If there is one shared priority most businesses and other organizations need to have it’s a strategy on how they are going to go about securing their network, infrastructure, and data from the numerous threats they face. Let’s take a look at three of the most crucial issues surrounding organizational cybersecurity as we head into the new year.

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Smart Devices Can Become a Security Problem

Smart devices and Internet-of-Things devices in general have taken the world by storm, and a home without at least a handful of smart devices is quite rare to find these days. However, smart devices—or devices that connect to the Internet to perform various functions—must be approached with a certain level of caution.

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How Our Team Helps Protect Christmas from Krampus

The holiday season has a variety of famous key players, including the likes of Santa, Rudolph, and the rest of the North Pole crew. Each year, they use their magic to help spread goodwill and joy to all the nice children of the world… but did you know that they are also responsible for protecting those who make the naughty list from Santa’s villainous counterpart, Krampus?

As the official managed service provider for Santa’s operation, we have been cleared to share the story about how we’ve helped defy Krampus to save Christmas.

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So, Your Data Was Breached… What Do You Do Now?

Data breaches are an unfortunate reality in this day and age, even during the holiday season. While it is important to do everything you can to prevent these kinds of disasters, you need to be prepared to deal with it—both in terms of your operations, and in terms of communicating with your clientele.

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Who Has Full Access to Your Data?

A disgruntled former employee is nothing new. However, in today’s digital work environment, an unhappy employee with unfettered access to your critical data is something to be concerned about. While it is essential to protect against cybercriminals, it also pays to be mindful of the threat in your own office.

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Fake Ransomware Shows That Fear is Often Our Worst Enemy

There’s no way around it; ransomware is bad stuff, plain and simple. The first half of 2021 saw a massive increase in ransomware attacks that made the lives of countless individuals and business professionals difficult. However, a new trend is surfacing, and it’s one that you might be surprised to see: fake ransomware threats.

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Amazon Is Seeing Phishing Attacks Rise

The holiday season is a time for merriment and good cheer, but hackers have historically used it to take advantage of peoples’ online shopping tendencies. Phishing scams are always on the rise during the holiday season, so you need to take steps now to ensure that you don’t accidentally put yourself at risk—especially with voice spoofing emerging as a threat for Amazon orders.

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Twitch Creator Information Exposed After Hack

Twitch, Amazon’s popular streaming service where gamers and content creators broadcast to wide audiences, recently suffered a data breach. Thanks to this data breach, folks on the Internet now know just how much these content creators make, and it has exposed a whole new issue that Amazon must resolve.

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Outlining the Usefulness of the Password Manager App

Businesses sure use a lot of online accounts, and if they don’t keep track of the passwords associated with these accounts, things can get messy fast. To help with this effort, password managers, or applications that store passwords in an encrypted vault, have really taken off. Here are some of the reasons why businesses invest in password management solutions.

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MosaicLoader Malware Uses Cracked Software to Steal Your Credentials

Many threats immediately make themselves known on your device the second they install themselves, like ransomware and other types of malware. Others, like this newly discovered threat called MosaicLoader, discreetly install themselves in the background of your device and cause problems behind the scenes. 

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Windows Suffering from MSHTML Exploit

A vulnerability in Microsoft’s MSHTML browser engine has been discovered and tracked by Kaspersky. It is being exploited all over the world right now. How can you avoid this vulnerability so that it doesn’t affect your business? Let’s find out.

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Microsoft Warns Against Password Spraying

As time has passed, cybersecurity attacks have become another way some organizations and nations engage in warfare. You can argue that there is a war going on at all times in cyberspace while hackers—many of which are sponsored by government agencies—try to outdo security researchers at all turns. One such scenario sees customers in the United States and Israeli defense technology sectors becoming the target of “password spraying.”

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How Cybercriminals Are Breaking 2FA

It’s no surprise that many security breaches are due to weak passwords and poor team training. What may be a surprise is that when multi-factor authentication was implemented, cybersecurity breaches were blocked by more than 90%. However, bad actors are constantly evolving and have found a way to break through one of the most popular types of multi-factor authentication that uses text messaging. Here’s how.

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Boost Your Network’s Security with These 4 Tools

Network security can be tough; there’s a lot to know, and you often need to have trained professionals on your side to ensure your systems are as secure as possible. With the right solutions on your side, however, it can be made much more manageable. Let’s discuss some of the most important security features your organization should implement and why.

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Ransomware Costs May Surprise You

Did you know that the United States is the leader in ransomware payments? According to a survey from Mimecast titled “The State of Ransomware Readiness,” the U.S. has the highest average payment for ransomware out of the entire world at more than $6 million per victim. These shocking numbers likely stem from high-profile ransomware attacks, but they are also indicative of a larger problem, that being people who still pay the ransom.

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Yes, You Can Outsource Hacking

Have you ever wondered what it takes to hire a hacker to perform a specific task? Thanks to the findings of Comparitech, we can get a look into the average pricings of various hacking services that can be found on the Dark Web. While we would never condone ever taking advantage of such services, it’s a fascinating look into the business of cybercrime, and one that can give you an idea of just how easy and accessible it is for hackers to make your life difficult.

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