Passwords are a critical security component of any online account. In many cases, they’re the fine line of defense against the horde of threats that exist on the Internet. The problem that many users have with passwords, however, is that good passwords are difficult to remember, and on their own, aren’t necessarily the most secure option. So, how can you make passwords both easier to use and more secure?
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Computing systems are always vulnerable to some obscure hack or another, and researchers are always trying to find ways to shore them up and prevent future attacks. One previously undiscovered hack literally sounds far-fetched. It uses the sounds that your hard drive makes to help a hacker steal data from your machine, including encryption keys designed to keep your data safe and secure.
There are benefits to being a small business. Being small provides all sorts of flexibility, including the ability to make decisions quickly and without having to go through so many hoops. Plus, you have a smaller workforce, which makes for a more personal experience. However, this also leads to a rather unfortunate side-effect of believing that you’re immune to being hacked.
What crosses your mind when you think about hacking attacks and data breaches? Do you picture a hacker in a ski mask typing furiously, or do you imagine scenes made memorable like those in television and film in works like Mr. Robot or Live Free or Die Hard? In the latter, hacking attacks are perpetrated by masterminds or those with grand ambition. Yet, this trend may portray an inaccurate representation of the typical hacker.
Social media is a great way for organizations to share information about their products and services, but while it’s great for those who want to reach a new audience, it’s also exposing you to another audience that you may not want to be familiar with: hackers. Believe it or not, there are hackers who are trying to take advantage of the personal information you share on your social media accounts.
USB is a popular technology in all modes of today’s society. You’d be hard-pressed to find a modern piece of technology that’s not compatible in some way, shape or form with USB. Thumb drives, chargers, and even portable drives all use this common technology. However, this also means that hackers can take advantage of its popularity to spread malware and other problems.
Has this ever happened to you? You come across a free app online that seems interesting, entertaining, or helpful so you decide to download it? However, as soon as you click the download button you regret it as it begins to install browser toolbars, adware, and other annoying (and potentially dangerous) software onto your device? How can you keep this “crapware” from getting too out of hand, and why is it so popular in the first place?
Hackers are always trying to come up with new ways to steal or corrupt sensitive data. If you don’t take the opportunity to protect your systems, you could be staring down a major data loss incident or security discrepancy. Here are five ways that you can protect your business’s infrastructure from hackers waiting to steal your data.
Botnets are proving to be a difficult hurdle for security professionals, and it’s easy to understand why. Distributed Denial of Service attacks that can knock down servers or services, as well as hordes of remote-controlled zombie computers, are two of the most dangerous ways that hackers use botnets to serve their purposes. What can you do to protect your business from botnets?
Tomorrow is the big day--the day when the American people cast their votes for the next President of the United States. While there may still be a few undecided voters out there, something that they may not be considering includes the machines that they will be using to cast their ballots. It turns out that there may be a major problem with some voting systems in the form of weak cyber security.
Hackers are always getting their hands into sticky situations, but one of the hot topics in world politics--the 2016 United States presidential election--is one of the nastier ones in recent years. In the past few months alone, hackers have reportedly breached not only the Democratic National Committee, but have also infiltrated at least two state election databases.
Halloween is a time when we celebrate what scares us, like ghosts, goblins, ghouls, and the like. For adults, the holiday becomes more lighthearted with each passing year, due to the understanding that such monsters are fictional. Yet, there exists real monsters who know how to play on people’s fears, namely, hackers.
Halloween is a time when people of all ages dress up as something spooky that they’re really not. For the scariest of hackers, every day is like a reverse Halloween as they try to scam victims by pretending to be someone safe and trustworthy--a persona that they’re really not. This Halloween, don’t get tricked by the haunted hack!
Security is one of the most important parts of running a business, especially today when organizations rely so heavily on their technology solutions. Some of the most dangerous threats lurk on a business’s network, watching and waiting for an opportunity to do some real damage. With the right preventative measures, your business can catch these threats in the act before they can accomplish their goals.
Whether we’re ready for it or not, the Internet of Things is coming, and soon. You might see all sorts of connected devices on the market today that you would never think to connect to the Internet, but it’s our responsibility to inform you that these new devices could potentially put not just your business infrastructure at risk, but even your own life.
Security has never been easy for any business that deals with sensitive information. Nowadays, even a small business that uses an Internet connection has to worry about hackers and malware of all types. This is especially problematic for small healthcare offices that need to keep sensitive information secure and safe from online threats.
One of the biggest hacks of 2016 was the United States National Security Agency, by a hacking group calling themselves the Shadow Brokers. This hack came to light after tools belonging to the NSA were discovered on the black market. How could a data breach of this magnitude happen to one of the most secure IT systems in the world? Newly released evidence may provide the answers.
Wireless Internet signals, referred to most commonly as Wi-Fi, are commonplace in every office. Even organizations that don’t often need access to the Internet, like restaurants and coffee shops, have wireless connections available for customers to use. However, just because you can connect to free Wi-Fi, doesn’t necessarily mean that you should.
There are many ways to fund a project, but one of the more interesting ways to do so in today’s web-centric culture is through crowdfunding. It’s been so effective that even major companies like Google are using it to their advantage. Google’s latest project encourages users to hack into the Nexus line of mobile devices to collect potential vulnerabilities, with the promise of prizes for those who are successful.
In response to the increasing danger of cyber attacks against computerized cars that are currently in production, Volkswagen has partnered up with three Israeli experts in cybersecurity to form a brand new cybersecurity company dedicated to designing solutions intended to protect such advanced cars and their passengers.
During your time in the business world, you may have heard about the Dark Web. It’s a place that’s filled with illegal activity, with some of the most notable being online marketplaces where credentials and personal records can be sold to the highest bidder. However, there’s much more to the Dark Web than meets the eye.
The idea of speaking to your device and having it perform tasks is hardly a new one. Siri and Google Now have long dominated this industry. Microsoft released Cortana in an attempt to enter the voice assistant race, but with Windows 10’s anniversary update, more harm than good could come from using Cortana.
Disasters are an unfortunate part of doing business in a technology-heavy workplace environment. You need to expect the worst, but it’s often difficult to predict what types of disasters your organization will have to endure. There are a few universal disasters that you’ll encounter, regardless of where in the world your business operates.
Do you remember how your bank issued you a new debit or credit card with a built-in, security-enhancing chip? There are now ATMs specially designed for use with these chips. Unfortunately, the same technology that was originally meant to secure your finances can also be used against you in the form of fraudulent cash withdrawals.
Windows is perhaps the most widely-used computing tool in the workplace, and as such, it remains a huge target for hackers of all kinds. Criminals are always trying to uncover vulnerabilities in the operating system, but this time around, Microsoft has truly outdone themselves. Windows 10’s built-in security, according to hackers at the Black Hat conference in Las Vegas, allows for the most secure Windows operating system in several years.
Security professionals have been at war with hackers ever since the Internet was created, but a recent NATO decision has affirmed the fact that cybersecurity is a real-world problem, and one that needs to be fixed. Just like land, air, and sea, cyberspace has become a battlefield, albeit a very different kind of battlefield.
Online threats against healthcare organizations are currently one of the biggest cybersecurity issues. A reported 100-million-plus total medical records have been compromised, according to IBM’s 2016 Cyber Security Intelligence Index. How could a hacker profit off of accessing someone’s medical records? Simply put: ransomware.
Augmented reality is a growing trend in the technology industry, and perhaps one of the best known uses of it today can be found in the extremely popular mobile device app, Pokemon Go. However, hackers have seized the opportunity to infect players who want to “catch ‘em all” with a backdoor called DroidJack - something that certainly won’t help gamers “be the very best.”
Verizon has taken to publishing a compilation report analyzing data breach statistics with the help of industry partners, a report that is widely regarded as a must-read for the industry. A brief review of the latest edition’s executive summary revealed where information security vulnerabilities lie in industries worldwide and, even more helpfully, what shape those vulnerabilities took. The Data Breach Investigations Report, or DBIR, pulled no punches in outlining what kind of attacks happened in the past year, and how.
The short, yet devastating, history of ransomware is littered with what amounts to individual horror stories. As you may well know, ransomware, is a particularly devious and potentially devastating strain of malware that, when enacted, locks a computer’s files down so that the user can’t access them. In their stead, a message is relayed that instructs them to contact a third party to pay a ransom for access to the files. This is where the threat gets its name.
There aren’t many instances of hackers targeting physical infrastructure, but the few that make themselves known tend to be quite catastrophic. Take, for example, the devastating cyber attack on the Ukrainian power infrastructure, which left thousands of citizens powerless. Now, several months later, authorities believe that other major countries could also become a target of similar attacks.
Time hasn’t been kind to the password. It’s continuously put down as one of the least secure methods of protecting systems. It’s not due to any fault of the password, though. People just have a hard time remembering long and complex passwords. To aid in security, it’s recommended that you use some sort of multi-factor authentication. While some users prefer easy SMS message two-factor authentication, there are actually many different types of multi-factor authentication available.
It’s important that your business uses the most recent version of any operating systems and software solutions used by your workforce, but Internet Explorer “fans” have had a rough start to 2016. Nearly a quarter of all Windows PCs are still using unsupported versions of Internet Explorer, half of which are still running Windows XP.
Security is a hot-button issue for all types of businesses, but cyber security is such a complex subject that it’s difficult to jam-pack its many intricacies into one blog article. Sometimes understanding just a few ways to improve your business’s security practices can be a significant benefit for your organization.
Ransomware is still on the rise, and the Federal Bureau of Investigation has labeled it as one of the biggest dangers to businesses of all kinds. Compared to other methods of spreading malware, ransomware has a unique return on investment that keeps hackers wanting more. One new variant of ransomware uses a phishing attack that’s tailored to your real-world address, which is exceptionally concerning for victims.
Ransomware is such a popular method of attack used by hackers that new variants of it pop up every few months. Among these is Petya, a nasty new ransomware that masquerades as an unsolicited resume in an organization’s email inbox. Don’t be fooled, though; the only work these hackers are looking for is to work you out of a couple hundred dollars.
Hackers have proven that they will do whatever it takes to get to your valuable assets, even if it means taking advantage of physical objects that work alongside a specific frequency. As it turns out, this is exactly how hacking a garage door works, and all it takes is a decade-old communications device to capture the frequency and unlock any garage door that utilizes it.
Hackers have always gone after industries that are profitable, or hold sensitive information that can be lucrative when sold under the table. As such, retailers that accumulate financial credentials are often hit by hacks. The entertainment industry is no different, and hackers continue to grow craftier in their pursuit of wealth and power. Not even Steam, the PC gamer’s most valuable software solution, is safe from the dangers of hacking attacks.
Your business requires specific data to keep operations moving on a daily basis. However, for all of the data that you use, there’s information that you have stored away that never sees the light of day. This “dark data,” could be putting your business at risk, especially if auditing your current data storage usage isn’t a top priority. If you don’t keep track of your dark data, you could be facing much larger problems than unnecessary storage costs.
Ransomware has been spreading like wildfire over the past few years, but up until very recently, Mac users were spared from this troubling development. Now, security researchers at Palo Alto Networks have discovered what they believe to be the first instance of completed ransomware on an Apple device. As this threat is “in the wild,” Mac users should be wary of it and see it as a potential threat.
There’s a reason why IT professionals think that the Internet of things is a major security discrepancy. Around 5.5 million new devices are being connected to the Internet every day, and are giving security experts a run for their money. The Internet of Things and its devices could potentially become a security hazard for businesses that aren’t prepared to protect their assets from hacks.
Small and medium-sized businesses continue to have problems shoring up their cyber security. Even with the latest solutions, like antivirus and firewalls, they still need to be wary of impending attacks. New threats are created on a daily basis, all of which want to infiltrate your network and cause harm to your business. In fact, 27.3 percent of all malware in the world was created in 2015 alone. Will we ever escape from the clutches of malware?
Administrator privileges. It’s not a flashy IT-related topic that gets reported on a whole lot. Due to the critical role it plays in protecting your network, administrator privileges should be front and center with every company’s network security plan. Especially since a recent study was published relating the majority of Windows operating flaws to mismanaged administrator privileges.
A very large shift has taken place in the annals of baseball. The “Moneyball” revolution has produced a dependence on analytics, both for measuring individual player performance and for overall team makeup. This shift has now presented at least one Major League Baseball franchise with major data security questions.
We talk about a lot of frightening technology scenarios for businesses; data loss, identity theft, and expensive hardware failures that can inflict substantial downtime and, therefore, cripple the ability of your business to sustain operations. One industry that has changed the way they manage risk, specifically the potential failure of important security systems, is the nuclear power industry. Any business can learn how to mitigate disaster by looking into the specifics of the two most horrendous nuclear meltdowns in history, the meltdown at Chernobyl in 1986, and the tsunami-induced disaster at Fukushima in 2011.
If you are a technician and a network you are responsible for begins to go down because the traffic that is coming into the network is unusually high, there is a good chance you are experiencing a distributed denial of service attack, or DDoS. These attacks, which are extraordinarily difficult to prevent altogether, can be exceedingly costly for a business.
Most computer users should practice the policy of ensuring optimal security on their PCs. To this end, assuming that you’ll be hacked (or at least targeted) at some point is pretty reasonable, as it allows you to plan ahead and take preventative actions. Still, there are plenty of people in the world who don’t care enough or worry enough to make security-minded decisions. Contrary to popular belief, there are countless ways that a hacker can take advantage of a hacked PC.
Implementing proper IT solutions is challenging for the average SMB, and it’s difficult without the aid of a proper IT department. Organizations that can’t afford a full in-house IT department sometimes resort to less savory methods of managing their technology, which can be dangerous for business continuity, data storage compliance, and security.
Whenever hackers show themselves, they always spell trouble. Whether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can be irritating for the average PC user, or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.
Security is a top priority in today’s business environment, especially following high-profile hacks of notable enterprises. Unfortunately, the fact of the matter is that these hacks could have been prevented if both the employees and employers of these organizations followed strict security best practices for their technology. Thankfully, it doesn’t have to be hard to teach your team how to properly use technology.
Password security is a common problem that businesses that take their cybersecurity seriously have to deal with on a regular basis. Passwords need to be complex and difficult to guess, but easy to remember at the same time. Unfortunately, these two goals don’t go hand-in-hand, and as such, users often have to sacrifice one for the other. The “passpoem” is a concept born to resolve this issue, though it takes a pretty roundabout path of doing so.
A good business practices extreme caution when using the Internet, thanks to hackers using any means possible to unleash threats against organizations of all sizes. You teach your employees how to avoid threats and to avoid suspicious websites, but what if that’s not enough to keep hackers out of your network infrastructure?
A recent trend in cybersecurity is the omnipresent threat of ransomware and distributed denial of service attacks (DDoS). With hackers out to get you and your business, you need to stay updated on how to take the fight to these extortion masters. Unfortunately, victims who have become targets of ransomware, DDoS attacks, and other kinds of threatening hacker activity, often feel that “paying the piper” is the best way to resolve the issue. Well, we have news for you: it isn’t.
It’s natural to replace older technologies with better, more recent models. However, the future isn’t looking too bright for the world’s most common website encryption method, SHA1, which will soon be replaced by a more secure protocol. Pretty soon, browsers and devices may have some difficulty reading the latest security certificates, which could cause quite a problem if it’s not remedied.
We write about cyber security all of the time, and for good reason. You need to be sure that your organization’s defenses are bulletproof, or at least optimized for maximum security. A recent debacle in the United States serves as a reminder that even high-level, super-secret government accounts can be hacked, like this story from the Central Intelligence Agency (CIA).
Mobile exploits are just as common as those found on legitimate operating systems like Windows, but many people just don’t understand this simple fact. However, this hasn’t stopped some folks from being cautious when using their devices. The latest exploit making the rounds, which takes advantage of the iPhone’s Siri or Android’s Google Now, will leave you speechless.
This October is Cybersecurity Month! Some businesses think that they’re immune to hacking attacks because they’re “low profile” compared to huge corporations. However, the truth of the matter is that your organization is just as much at risk as they are. This month, take measures to keep your organization’s data safe, or risk losing everything in the fallout of a hacking attack.
October is Cyber Security month. We want to bring attention to this very important issue affecting every person and organization connected to the Internet. When discussing cyber security, we often talk about computer viruses and malware, but these threats are only part of the cyber security equation. It’s just as important that you, your staff, and even your family, are mindful to not overshare information online that can compromise your organization’s security and personal identities.
Malware that targets ATMs isn’t a new concept. After all, ATMs use internal computers that can be hacked just the same as any old workstation. The prime difference is that hacking into an ATM allows for a direct dispensing of cash, rather than some crafty behind-the-scenes action. A new type of ATM malware, titled GreenDispenser, is a cause for concern in Mexico, and could spread to other countries if left unchecked.
The social media revolution has taken the world by storm, so much in fact that some people are completely at the mercy of their smartphones. However, the dark side of social media, especially Facebook, grows more apparent every day, especially when it comes to both cybersecurity and personal privacy. Are you sure that your Facebook settings aren’t giving away a little too much of your information to the powers that be?
Ransomware is one of the most devastating computer viruses in today’s computing landscape. You may have heard of one of its most famous variations, Cryptolocker. It received a lot of attention when it dramatically hit the scene two short years ago. Thankfully, the threat from CryptoLocker has decreased after the GameOver Zeus botnet was taken down last year. Although, now we’ve got a new, more contagious strain of this ransomware to deal with known as Cryptowall.
If you feel that there’s an increase in ransomware activity, don’t worry; it’s not just you. Hackers are now taking greater advantage of ransomware, a threat that locks down files and returns them in exchange for a payment. This is wreaking havoc on the computing world. Even the FBI has acknowledged the threat, and has issued a warning that the most likely type of cyber extortion users will encounter is probably going to be DDoS attacks.
With plenty of new features to throw around, Windows 10 is shaping up to be quite the operating system. One feature that seems to have fallen off of everybody’s radar (so far) is Windows Hello, a brand new way to authenticate your PC login. By taking advantage of biometric scanning, your computer will let you log in just by looking at your face.
For argument’s sake, do you think society today relies too much on technology? In the Information Age, both businesses and governments have to be more careful than ever about how they approach cybersecurity. However, what would happen if a massive cyber war were to render any and all computing systems in the United States inert? Granted, such a powerful, in-depth attack is unlikely, but it’s sometimes fun (and frightening) to examine the worst-case scenario.
Since the dawn of the computing age, hackers have taken advantage of all sorts of tactics in order to crack systems and ruin lives. With the Internet of Things bringing connected devices from all over the place into the mix, there are more opportunities than ever to take advantage of unsuspecting users. In fact, even car computers are capable of being hacked.
In this day and age, a password isn’t enough to keep your accounts secure from attempted hacks. Passwords can be cracked as easily as anything. A lot of businesses have moved to two-factor authentication in order to preserve their data. There are several ways of using this for your business, but a new startup called BioCatch is developing an authentication procedure which looks at your mouse activity.
Hackers are always coming up with new, unprecedented methods of hacking unsuspecting victims. Despite their best efforts, technology professionals have managed to keep up with threats, but this only forces threats to continue to innovate. In fact, some hackers are even capable of using radio signals to hack into an unconnected device and steal confidential corporate data.
One of the most vital parts of your network security is a firewall. This is generally your first line of defense against the myriad of threats that can be found while online, and are instrumental to comprehensive network security. Despite this common knowledge, some folks might not understand specifically what a firewall does to keep your systems safe.
Normally in cybersecurity, we hear about hacking attacks and immediately sympathize with the victim. It’s usually an individual or a business that suffers the most; yet, a recent trend is showing that hackers are lashing out at one another in response to certain threats. In response to a hack from the cyberespionage group Naikon, another group, Hellsing, retaliated with their own attack.
When your website has content or makes changes to its existing content, it can be of great benefit to your business’s marketing endeavors. In fact, it’s so important that innovators and programmers have built software that’s designed to perform the act of content writing. In other words, there are robots that compose web content. How does the writing of a robot hold up to that which is written by a human?
Just like Silk Road (the illegal online black market designed to smuggle drugs around the world), there exists an online trade for zero-day exploits. Unsurprisingly, hackers find it exceptionally lucrative to sell these exploits for profit. Now, there’s a new marketplace where hackers can get their hands on these vulnerabilities, and it’s all thanks to the anonymity of the Darknet.
Arguably one of the most imperative assets for any government is an IT infrastructure, and in 2015, the U.S. government is realizing that security breaches are some of the most dangerous cyber threats to watch out for. As evidenced by the U.S. Department of Homeland Security, IT security is just as important as other matters of national security.
Most hacking attacks are the result of a flaw or vulnerability found within the code of a program or operating system, but we rarely take into account the ones that don’t. Hackers often take advantage of the human side of hacking as well, a process known as “social engineering.” This is usually the act of conning users into handing over personal information of their own free will, and it’s surprisingly effective.
When a company is lax about their network security, this can lead to countless threats swarming the network and invading your systems. Yet, sometimes the most dangerous threats come from within. A common issue comes from employees accessing undisclosed files unintentionally and deleting them, which can cause more damage than you think.
With the critically-acclaimed television series, Game of Thrones returning to viewers this spring, it seems apt to discuss a manner of hacking attack called Dyre Wolf. This particular threat is just as fierce as its name implies, and can potentially cost businesses between $500,000 to $1.5 million per attack. It takes advantage of a multi-step phishing process, and your employees should understand how to avoid attacks like these.
Changing your password is a pain. After you’ve gone several months with the same one, it can be difficult to remember your new password. Despite this, it’s always recommended that you change your passwords often. Unfortunately, when you change all of your passwords often, it’s even easier to forget them. Instead of using a post-it note on your monitor, you should instead try using a password manager.
Even the most innocent Internet user can fall victim to the stray hacking attack, and it’s all thanks to the manner in which malware reverse-engineers software. This process is how a hacker finds vulnerabilities in software. However, a new security concept might be able to protect software from the reverse-engineering method used by hackers.
One of the most important factors that you should consider when looking for IT staff is how much you can trust them. After all, they’re dealing with your technology. You’re trusting them with incredible responsibility. Therefore, you need to be sure they are honest, hard-working individuals. How can you ensure that you aren’t getting blindsided by your IT staff?
The online world is a scary place. Viruses, malware, spyware, adware, and more are all out there trying to get at your network. These threats are almost always prevalent, but compared to each other, some are vastly superior and far more dangerous and advanced than the others. Advanced malware has the potential to disrupt your business’s operations, cause extensive data loss, and more.
Humans are always trying to improve security protocols that can protect against increasingly advanced online threats. Unfortunately, the threats only grow stronger in response, and the war against malicious online activity rages on. Biometrics are security measures that are growing in popularity, but are expensive and difficult to integrate. Now, the US military is funding a campaign to make it more readily available to end users.
You’re walking your dog when all of a sudden, you get this game-changing idea for how to manage your technology. You get excited to integrate it into your IT strategy, but by the time you get home, the thought is gone and you can’t remember it. This “Eureka” moment is just like data loss; it could occur at any time, and without warning, whether you’re ready for it or not.
The topic of online pornography can be rather uncomfortable to discuss, but it’s an issue that business owners need to be aware of; especially considering that 70 percent of all online porn access happens during business hours! Whoa. This statistic has some naughty implications for what your employees may be doing on company time.
A couple of big names stand out when it comes to hacking attacks, but the recent Sony hack has really taken the cake. The GOP, who call themselves the “Guardians of Peace,” have exposed a ton of details to the public, including the company’s budget, their plans for layoffs, and 3,800 employee Social Security numbers. Now, they’ve released even more information; this time, it’s leaked personal emails, and judging from the content of them, Sony never wanted them to see the light of day.
We see a lot of password-bashing these days, and some people have lost faith in them as a security measure. But, unfortunately, a lot of the blame for this lies in human memory. We just don’t pick passwords that are strong enough. In fact, a mind-numbing one in 20 people still use “password” to keep their information safe.
There are several factors at work when scoping out your current network security situation. According to a study from 1&1, 67 percent of people confirmed that someone they know has had information stolen from them while online, which means that your business could be next. In order to remain one of the few unaffected by security breaches, consider these three network security features for your business.
Most search engines are pretty good at keeping malicious websites out of your search results, but just like any other piece of software on your computer, some search engines do a better job of keeping these threats out of your immediate access. According to TV-Test, a German independent testing lab, there’s a huge difference between the security of the world’s top search engines, like Bing and Google.
Business owners primarily concentrate more on the digital effects of hacking rather than the physical side of it. After all, hacking some code through a network can’t harm you or anybody else in the real world, right? Wrong. As shown by a recent hack in Germany, ignoring network security can be a dangerous gambit.
People dial 911 when they’re in some sort of trouble or in the event of an emergency. If not for the hotline, who knows how many lives could be lost daily. Sometimes, however, help doesn’t come, even when dispatchers have received the call and responded. This generally isn’t the fault of the dispatchers, but rather the criminals who have undermined the rescue efforts thanks to some unorthodox hacking.