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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Chris is a hopeless Technology Fanatic, an Inbound & Outbound Marketing Expert as well as a Senior IT Advisor, Web, Graphics & Software Designer. When he's not running Directive and JoomConnect he's probably sharpening his skills as an Amateur Photographer and Filmmaker. Chris lives with his wife Charlotte and their 2 sons in Upstate NY. Visit his photography site at www.directivestudios.com.

Tuff eNuff? You Bet We Are! [VIDEO]

On the 4th of July, in Oneonta, NY's Neahwa Park, Team Directive participated in the LEAF Council's Tuff eNuff 5K Obstacle Challenge. Our team was comprised of 13 participants, 3 volunteers, and 2 videographers. At 10:30am, they began their heat of the race, along with about 40 other participants.

teamdirective-tuff-enuff.jpgBy the time they reached the finish line, our team was tired and muddy. The majority had some scrapes and bruises. But in the end, everyone from Team Directive who began the challenge, finished it!

We can officially say that: We are Tuff eNuff.

Tuff eNuff is the only local 5K of its kind. Its competitors faced challenges of strength, speed, and endurance, including cross-country running, wading through waist-high water, several climbing obstacles, and a downhill mudslide.

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What's a Hard Drive Crash and How Can I Prevent It?

b2ap3_thumbnail_hard_drive_basics_400.jpgYou've heard about how bad a computer crash can be. You may have even experienced a crash yourself, but are you familiar with the technical reason behind a crash? A crash happens when the tiny pieces of a hard disk drive stop working by crashing into each other at very high speeds. When this happens, the data on your computer is lost.

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Is Microsoft’s Surface Pro 3 the iPad Killer?

b2ap3_thumbnail_is_the_surface_pro_3_the_best_tablet_400.jpgThe new Microsoft Surface Pro 3 is out and Microsoft is hoping that they have a winner on their hands. It's a sweet piece of technology, to be sure, with a 12-inch screen and a Core i3 processor for the base model, but, like previous Surface models, it's unlikely to experience the same level of success as Apple's iPad. Why is this?

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Business Technology, The Right Way

b2ap3_thumbnail_stop_grinding_your_gears_400.jpgThe first step toward properly running a business is realizing that you aren't the average consumer. You don't spend half an hour a day writing checks to pay for your bills - in fact, some of your employees probably do just that all day. The truth of the matter is that everything to a business owner is on a much larger scale than the average consumer - that includes purchasing your technology.

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Risky Business: 4 Ways to Handle Risk

b2ap3_thumbnail_we_provide_you_solutions_400.jpgEvery business knows about "spending money in order to make money." Dropping cash on advertising and hiring key personnel are classic examples of this. However, "spending money on risk prevention in order to save money by avoiding expensive problems, and thereby making money," isn't as well known. Perhaps because it's harder to explain.

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Internet of Things: Innovation, a Ride Aboard the Hype Train, or Worse?

b2ap3_thumbnail_will_everything_be_connected_400.jpgThe Internet of Things is on its way. But, is the world ready for it? Some experts aren't so sure about that. The Internet of Things may very well usher the world through the door to social inequality and violations of basic human rights, among other atrocities.

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A Desktop Virtualization Infrastructure can Save Your Business Barrels of Cash!

b2ap3_thumbnail_thin_clients_and_virtualization_400.jpgThere's no denying that maintaining an IT infrastructure is a major expense. Not only is the equipment expensive to purchase, but it often comes with a larger-than-expected price tag to maintain. One of the best ways that you can cut back on the expenses of owning and operating an IT infrastructure is by taking advantage of desktop virtualization.

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3 Tips to Increase Focus and Improve Productivity!

b2ap3_thumbnail_use_these_productivity_tips_400_20140707-125059_1.jpgMore studies are proving that multitasking is terrible for productivity. This is due to the fact that the brain just isn't capable of doing two things at once, or at least very well. Instead, behavioral scientist are saying that focusing on a single task is the key to productivity. Here are three tips to help you focus at work!

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3 Great Consumer Mobile Apps for Your Business

b2ap3_thumbnail_mobile_apps_for_communication_400.jpgThe world is growing ever more mobile. We used to rely on landline telephones for communication, but portable cell phones have revolutionized the way that we communicate with each other. The fact that they can now connect to the Internet completely changes everything once again. While some people tend to use them for random games such as Candy Crush Saga and Words with Friends, the smartphone is particularly valuable for a small business owner.

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How to Recognize a Champion IT Professional

b2ap3_thumbnail_technology_the_man_400.jpgWhen your business is in need of IT assistance, you want to make sure that you are getting the best of the best. However, the best course of action isn't to just look at someone's qualifications. You also want to look at their personality and other characteristics which can tell you a lot about who you are hiring.

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Celebrate your Freedom from IT Burdens!

b2ap3_thumbnail_america_and_it_400.jpgEverybody loves their freedom, but for some, freedom is an illusion. Take for example the busy business owner. Often times, their work schedules are so packed with tasks that they don't feel free to take a break and enjoy themselves. Technically, they have the freedom to quit, but we think there's a better way to find freedom in the workplace!

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Amazon is Playing With Fire

b2ap3_thumbnail_amazon_fire_phone_400.jpgMobile computing is literally everywhere; and, yes, that's the point of the technology. The mobile computing boom has presented major retailers with the opportunity to begin offering smartphones and tablets. The world's largest online retailer, Amazon, is the next company to launch a mobile device platform, by offering their new "Fire" smartphone, CEO Jeff Bezos announced on June 18th.

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Mobile Technology Gains the Lead in Computing Race

b2ap3_thumbnail_mobile_is_taking_off_400.jpgAnyone who has been following the recent trends in technological growth will come to the conclusion that mobile technology is more popular, and has taken its rightful place at the head of the pack. 2014 may see even more drastic shifts toward the mobile revolution, cementing its place as the preferred mode of computing.

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Early Mornings Can Help Your Business!

b2ap3_thumbnail_early_bird_400.jpgEverything seems to be going your way for once. The office is really coming together to make that big business deal you've been trying so hard to get for months. You shake the CEO's hand and seal the deal. You stroll out of the office with a spring in your step and get in the taxi to head home for the night. But the cab driver is playing loud music - so loud that it just sounds like screeching in your ear. And then you wake up, your alarm clock ringing at max volume. It's 7:00am, and it's time to go back to the office that feels like a prison, and your employees the inmates.

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Is a 13-Year-Old Boy from Odessa the First Turing-Tested AI Program Unit?

b2ap3_thumbnail_artificial_intelligence_400.jpgThe technology for artificial intelligence isn't quite there yet, but according to a recent Turing Test performed at the University of Reading, there might be some hope for it in the near future. A Russian team has assembled a computer program called Eugene Goostman who many believe is the first to pass the Turing Test.

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Cooler Drives Won’t Prevail

b2ap3_thumbnail_cold_hard_drives_400.jpgEverybody knows operating a computer under cooler temperatures increases its performance. This is why some server closets feel like a walk-in refrigerator. One thing about computers that you may not have known is whether or not running a PC at cooler temperatures extends its life. Logically, one would assume yes, however, the research says otherwise.

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Touch-Screen PCs: Hands-On Productivity or a Gimmick?

b2ap3_thumbnail_touch_screen_devices_400.jpgFor the past decade, touch-screens have changed the way that we as a society touch technology, and have greatly increased the mobility of business in that short time. This trend started with the smartphone, then spread to the 10-inch tablet and larger tablets - perfect for watching YouTube videos, Netflix, or other media consumption.

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4 Google Glass Etiquette Tips

b2ap3_thumbnail_google_glass_etiquette_400.jpgWearable technology is still relatively new. While technologies like Google Glass have found enthusiastic users, in the eyes of the general public, the verdict is still out. The best thing a Google Glass user can do with their favorite new tech is to use it responsibly. Here's some tips on how to be a good AmGlassador!

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The Joys of Server Migration

b2ap3_thumbnail_server_migration_400.jpgThere are times when a specific task is asked of a server requiring all of its data to be moved. When this happens, all the files and applications are transferred to another server unit in a fascinating procedure called server migration.

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Don’t Be Neutral about Net Neutrality!

b2ap3_thumbnail_how_big_is_your_piece_400.jpgLighting up the airwaves in the United States is the issue of net neutrality. It's a complex and technical topic regarding Internet regulations, but don't let the fine print keep you from caring. This is an important topic that could affect how the Internet is consumed around the globe!

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Warning: Protect Yourself from Cryptolocker and GameOver Zeus Now!

b2ap3_thumbnail_gameover_zeus_and_cryptolocker_400.jpgIt has been two weeks since the National Communications Association warned the world about the GameOver Zeus and Cryptolocker ransomware, and if you haven't taken steps to avoid these threats, it's not too late - if you haven't been infected yet, do so as soon as possible. Otherwise, your network will be vulnerable, and so will your banking credentials.

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5 Mobile Apps to Help You Translate the World Cup

b2ap3_thumbnail_translation_applications_400.jpgWhether you're watching the World Cup or going on a business trip overseas, you will experience foreign cultures and run into what's known as "the language barrier." Thanks to technology, you can quickly and easily make sense of World Cup statistics, or make your way around a city where English isn't the norm.

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Don’t Even Think About Disabling Your Antivirus Software!

b2ap3_thumbnail_do_not_remove_antivirus_400.jpgDoes your company have dedicated antivirus software to protect it against the annoying threats on the Internet? Sometimes, a computer virus can weasel its way past your software, but there's no greater frustration than when you realize that the reason you contracted a virus is because an employee disabled your software. Don't let this happen to you!

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5 Good Reasons Your Business Should Use a Virtual Private Network

b2ap3_thumbnail_virtual_private_network_400.jpgWhether you're on the move or at the workplace, your WiFi connection isn't the most secure method of browsing the Internet. Hacking techniques are growing more sophisticated, and you never know who could be observing your connection and Internet activity. Thankfully, there are ways to remediate this issue, like using a Virtual Private Network (VPN).

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Turn Up the Cuteness with Pets at Work!

b2ap3_thumbnail_pets_at_work_400.jpgWe've come across a fun, furry idea to relieve workplace stress. Kitties and puppies! In a fun twist to the workday, many companies are allowing staff to bring their pets with them to the office, and the results are adorable!

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The Future of Data Storage, or Just a Really Long Cassette Tape?

b2ap3_thumbnail_sony_185tb_tape_revolutionary_400.jpgIn this day and age, your company's data is extremely important. Without it, your company would likely cease to exist. But, it's not just you - the entire world is this way, and the more information that's out there, the more storage and backup that is needed. Professionals are constantly looking for ways to expand the way we store data, and last month, Sony managed to discover something entirely new that may change the way that we store our information.

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3 Father’s Day Gifts that A Business Dad Needs!

b2ap3_thumbnail_fathers_day_june_15_400.jpgIf your Dad happens to be a business owner, then you know how hard it can be to give him a nice Father's Day present. Business owners tend to be good at buying themselves whatever they need or want. Every business owner can benefit from IT services. It's the gift that keeps on giving!

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3 Tips to Shield Your Business From A Data Disaster

b2ap3_thumbnail_the_data_shield_400.jpgTake a moment to consider your answer to this question, "What would you do if all of your business's data was somehow lost overnight?" How would you react, and what would you do about it? Your data is valuable, so much in fact that your business would be lost without it, and likely wouldn't be able to run properly.

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Escape the Phisherman’s Hook – 4 Tips to Get You off the Line

b2ap3_thumbnail_phishing_scams_400.jpgThe Internet is a vast ocean filled with all sorts of different creatures. Many are harmless, like the bottlenose dolphin, but once in a while you will encounter an aggressive shark. But no matter how powerful or intelligent these creatures are, they still wind up flopping around on the deck of some fisherman's boat. Why? Because fishermen know what they're looking for and how to capture it. The same can be said about Internet phishers.

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4 Easy Ways Cloud Computing is Changing IT for the Better!

b2ap3_thumbnail_cloud_nine_400.jpgCloud computing is making everything easier for businesses. Companies utilizing IT infrastructures before cloud computing existed know exactly what we're talking about here. A quick analysis of organizations before and after the cloud perfectly exemplifies how cloud computing is making revolutionary changes to the way we do business.

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How to Prevent Server Problems Like Memory Failure from Hurting Productivity

b2ap3_thumbnail_broken_memory_400.jpgWhen your server experiences an issue, you have to act fast and take care of it before the issue turns into a problem. If a server problem is left unresolved, it can spread across your network and negatively affect operations. This is why it's best to take care of a server issue as soon as it's discovered.

A common server problem is... what was it again? Oh, right. Memory failure!

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Does Your IT Department Wanna Go Fast?

b2ap3_thumbnail_fast_computing_400.jpgIn the same way that there are two sides to every issue, there are two sides to every IT department. IT departments of today are expected to both maintain IT infrastructures and implement new money-making solutions. It's like IT is a road with two lanes - a fast lane and a slow lane.

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WiFi Protected Setup - How Does it Work?

b2ap3_thumbnail_security_wifi_400.jpgIf your wireless router is an archaic piece of machinery from the turn of the century, you owe it to yourself to upgrade to something a little less dusty. Depending on your Internet connection, increasing your bandwidth is a tricky matter, and the easiest way to do so is by upgrading your wireless router. These next-gen routers are simple to use and don't require passwords; something that both increases network security and ease of use.

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By the Numbers: The Growing Trend of IT Consulting

b2ap3_thumbnail_outsourced_it_rules_400.jpgFor years, IT departments have been stereotyped as an antisocial bunch hiding in the shadows of server rooms, only coming out when a fellow employee experiences a problem with their workstation or a new gadget is released. Today, thanks to the prevalence of technology in every aspect of business, technicians are on the forefront of major business decisions and this stereotype is no more!

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Be Wary of Bitcoin Fraud

b2ap3_thumbnail_bitcoin_400.jpgOn May 7, 2014, the U.S. Securities and Exchange Commission (SEC) released a news alert declaring Bitcoin, and all other virtual currencies insecure and unsafe. Due to a rise in Bitcoin popularity, many investors and business owners like to use it for worldwide transactions. But, how safe is it, and how likely are you to run into a Bitcoin fraud scheme?

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4 Reasons Why Modern Businesses Today Need Remote IT Support

b2ap3_thumbnail_remote_it_400.jpgTechnology might be growing more mobile, but the need for support remains the same. Yet, the need for technical support on-the-go grows ever more important. What will happen to your business if you aren't able to get IT support, and it's an emergency?

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IT Security Could Cost You Your Job!

b2ap3_thumbnail_lock_it_down_400.jpgIn December 2013, retail superpower Target was the target (hehe) of a massive data breach that could have affected as many as 110 million customers. On Monday, May 5, 2014, the CEO of Target, Gregg Steinhafel, announced that he would be stepping down, no doubt a result of the chaos that engulfed his company in the aftermath of this data breach. Target's CFO, John Mulligan, has stepped in as interim CEO until the position is filled once again.

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Microsoft Set to Release Windows Phone 8.1

b2ap3_thumbnail_cortana_400.jpgMicrosoft has changed its tune recently. They have made a serious push to take advantage in the mobile computing explosion by creating software that is designed specifically for the mobile device user. When the software giant released Windows Phone 8 in the fourth quarter of 2012, many thought it was only a matter of time before the software would resonate with mobile users. Unfortunately for Microsoft, the smartphone market hasn't been as friendly as the home and business computing market, and Windows Phone 8 has been a thorough disappointment.

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Danger: GameOver Zeus Botnet Threatens Windows Users

b2ap3_thumbnail_game_over_zeus_400.jpgA new botnet threat could spell "game over" for unaware Windows users - the threat targets almost all versions of Windows and Windows Server (excluding Windows 8.1). Even though the Department of Homeland Security, Federal Bureau of Investigation, and Department of Justice have disrupted it, users are still at risk. Thankfully, they still have time - two weeks, until the threat returns.

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How to Avoid a Major Spelling Debacle in Microsoft Publisher

b2ap3_thumbnail_publisher_400.jpgSpell check makes spelling super easy. All you have to do is regurgitate a string of letters that halfway sound like the word you're thinking of and the red squiggly line will take care of the rest. Admittedly, spellcheck has turned most of us into lazy spellers, which is why it's crucial that your spell check settings are adjusted properly when using Microsoft Publisher.

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Make Your Chromebook Shine With These Two Easy Tips

b2ap3_thumbnail_chromebook_tips_400.jpgMobile devices are designed for different purposes than the big, bulky desktops are. The Chrome operating system of the Google Chromebook is a perfect example of this - it looks like nothing but a browser with a keyboard. Sure, it can't do everything a real computer can do, but it sure can do a lot more than some people give it credit for.

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Internet Explorer 8 Zero-Day Vulnerability Found, but Not Patched

b2ap3_thumbnail_vulnerability_microsoft_400.jpgWith the world still on edge about the recent vulnerability found in most versions of Internet Explorer, another one has been discovered, this time in Internet Explorer 8. This bug allows a hacker to execute malicious code when a user opens an infected email or webpage.

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On the Lighter Side, Dogecoin Cryptocurrency Hacked

b2ap3_thumbnail_dogecoin_wow_400.jpgWe all know about the cryptocurrency Bitcoin, but do you know about Dogecoin? Its figurehead, the grammatically-challenged Shiba Inu, quickly became an Internet sensation called the Doge meme, and was adopted as the mascot for Dogecoin. However, before you go out and buy yourself some Dogecoin for you and your buddies, you should know that its database, the Doge Vault, has been hacked.

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Tomorrow Never Downloads: Protecting Your Database from Corporate and International Espionage

b2ap3_thumbnail_security_from_espionage_400.jpgFirewalls are the first thing companies think of when it comes to data security. What is the last security risk on an organization's mind? Your most tech-savvy employee. If someone were to "get to" the employee overseeing your network, they would be able to do some serious damage. What are you doing to protect your data from the employees you trust the most?

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Spring Cleaning Your In-House IT

b2ap3_thumbnail_spring_cleaning_400.jpgMany people often associate the coming of spring with spring cleaning, or giving their house a good frisking. They use this opportunity to get rid of all of the junk they don't need anymore, such as useless wedding gifts or things they haven't touched, let alone seen, in years. The same thing can be done with your IT department at the workplace.

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Is It Possible to Encrypt the Entire Internet?

b2ap3_thumbnail_encrypt_the_internet_400.jpgMany websites around the world are still suffering from the nasty little bug called Heartbleed that we covered last month. This prompted over 30,000 TLS/SSL certificates to be revoked and reissued, but many of them were reissued with the same keys. If this was going to happen, why revoke and reissue them in the first place? They're still just as vulnerable as before, since Heartbleed could have leaked those same keys weeks ago.

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George R. R. Martin’s Tech is as Ancient as His Fantasy Works!

b2ap3_thumbnail_george_r_r_martin_400.jpgWhen it comes to productivity, the latest technology can be a huge boon. A proper word processor can increase your productivity drastically if you know how to use it. However, one of today's most ingenious writers - George R. R. Martin - is still stuck in the Stone Age of word processing technology!

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Ebay Hacked - Hold Onto Your Shopping Cart (And Your Password)!

b2ap3_thumbnail_ebay_400.jpgeBay issued an official declaration on Wednesday, May 21, 2014 that one of its databases had been hacked. The worst part? This database, which housed users' passwords, was compromised. But, there is a silver lining to all of this - no information has been stolen.

None that they know of, anyway. The auctioning website is still cautioning users to change their passwords in light of the attack.

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Is Microsoft’s “Patch Tuesday” Revealing XP Vulnerabilities?

b2ap3_thumbnail_windows_eight_updates_400.jpgIn light of all of the recent vulnerabilities found in Microsoft's Internet Explorer browser and Windows XP operating system, owners of XP are growing nervous about the upcoming "patch Tuesday," Microsoft's monthly patch release day. But, what if what Microsoft isn't patching in the newer operating systems is what needs to be patched the most in XP?

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Save Money and Go Green with These Printing Tips!

b2ap3_thumbnail_change_it_400.jpgHow much paper and ink does your company use every week? Every month? Every year? More importantly, how much does this wind up costing your company in the long run? According to a study by 14 year-old science fair wiz Suvir Mirchandani, it was discovered that his Pittsburgh-area school district could reduce ink consumption by 24 percent and save an average of $21,000 a year by simply switching fonts. That's half of what the average American's annual salary is!

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Technology and Life Insights from “The Most Connected Human on Earth.” Part 2

b2ap3_thumbnail_dancy1_400.jpgIn our previous blog article, we introduced you to Chris Dancy, aka "The Most Connected Human on Earth." We told you Chris' story, how the former IT manager lost his job due to corporate downsizing and then turned to quantitative technology to find relevance in an ever-changing work environment. Today, Chris utilizes hundreds of different technologies and systems as part of his "quantitative life existence." In part two of our interview with Chris, he explains how you too can be a connected human.

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Don’t Let New Technology Blind You

b2ap3_thumbnail_eye_pain_400.jpgIf your workplace is filled with computers, you likely experience a number of eye-straining problems related to your technology. According to All About Vision, symptoms of computer eye strain impair 50-to-90 percent of all computer workers. That's a pretty good-sized chunk of your employees, and they probably don't enjoy any of these symptoms, including physical fatigue, decreased productivity, and even increased error rate.

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New iPhone Vulnerability: Lock Screen Can Leak Your Contacts!

b2ap3_thumbnail_b2ap3_thumbnail_siri_vuln_400_20140617-115955_1.jpgThink your data is safe when you lock your phone? Thanks to a newly discovered vulnerability with iOS 7.1.1 (the latest version), a hacker has the ability to bypass your lock screen and easily access your contact information.

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Do You Have an IT Professional Aiding Your Technology Choices?

b2ap3_thumbnail_b2ap3_thumbnail_outsource_it_400.jpg Who's in charge of making the decisions in your business concerning technology? Ideally, you want an internal IT manager or a CIO with IT experience calling the tech shots. However, many businesses don't have this luxury. According to a CompTIA survey from last November, 48 percent of businesses have managers making decisions about technology implementation that don't have IT experience.

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Microsoft Pushes Back Windows 8.1 Update Deadline

b2ap3_thumbnail_windows_8_point_1_update_400.jpgMicrosoft stated weeks ago that they would no longer support Windows 8.1, unless the operating system was updated to Windows 8.1 Update by May 13th. But one day before the deadline, Microsoft announced they have pushed the deadline back substantially. This update is crucial if you desire to continue receiving patches and updates from the company. Which you should!

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CTRL - One Key to Rule Them All

b2ap3_thumbnail_sb_meme_400.jpgLet's face it, no matter how quickly you can type, there is only so much you can accomplish without the use of keyboard shortcuts. Perhaps you never cared to learn them, or maybe you never had the opportunity. Now that you own a small business, your productivity and efficiency is at stake. Thankfully, some of the most useful shortcuts utilize one common key: the Control key.

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How to Properly Cite Sources in Microsoft Word 2013

b2ap3_thumbnail_word_2013_400.jpgMost people think of Microsoft Word as a normal word processor, and to an extent, that's exactly what it is. But did you know that Word 2013 has a built-in citation mechanism for your research needs? Say you are writing a white paper for marketing use, and you took specific statistics from a website. You want to make sure you cite these facts. Why? Because if you cite them, it makes your business look professional, and it looks good when you know how to credit someone else's work.

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Red Light, Green Light – 4 Tips for Increasing Blog Traffic

b2ap3_thumbnail_weblog_tips_400.jpgYou've just started your own small business, and your head is swimming with ideas that you want to share with the entire world. You create a blog and publish a few articles, but only get a few hits. You sigh, write another entry, and then shut down your computer for the night. This happens for a few days, which turn into weeks, and months, and something doesn't feel right to you. Why aren't you getting any viewers?

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The Virtual Hand that Terrorizes the Cradle

b2ap3_thumbnail_internet_connected_security_400.jpgIn today's connected home, Internet security needs to extend beyond the PC. Any device that's connected to the Internet needs to be password protected, secured with a firewall, and utilize available security apps. These precautions should be taken even with seemingly harmless devices like baby monitors. A family from Ohio recently learned this lesson the hard way.

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Microsoft Patches Internet Explorer Bug--Even for Windows XP!

b2ap3_thumbnail_update_three_400.jpgMicrosoft put out the fire from the zero-day bug affecting users of its popular web browser Internet Explorer by releasing a security patch. This IE bug is a bad one that allows hackers to take over a PC. The patch was released on May 1st and if you haven't yet applied it to your PC, then you should do so right away!

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How Much is Your Data Worth?

b2ap3_thumbnail_how_much_for_data_400.jpgIt's been said that a company's data is its most important resource. If this is true, then is it possible to assign a monetary value to your files? If you attempted to do so, you may come to the conclusion that your company's data is more valuable than anything else in your business, maybe even your own job!

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A Lesson from Y2K’s Unsung Heroes

b2ap3_thumbnail_proactive_one_400.jpgFifteen years ago, a simple oversight in technology development caused worldwide panic. The crisis was Y2K, and the fear was that, on New Year's Eve, computers would reset to 1900 instead of 2000, causing all technology to fail. Thankfully, New Years Eve came and went without incident and people got worked up over nothing. You've heard story, but you may not have heard about all the work IT companies did to save the day!

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Internet vs. Intranet

b2ap3_thumbnail_intranet_not_internet_400.jpgCan you tell the difference between the two words, Internet and Intranet? The difference is much more than simply two letters. Both are valuable marketing tools, particularly for small businesses, but what exactly differentiates them from each other? The key to understanding this is a simple English lesson.

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Diagnosing CPU Issues

b2ap3_thumbnail_diagnose_cpu_issues_400.jpgYour PC's CPU (Central Processing Unit) is one of the many delecate components inside your computer. The CPU essentially does all of the thinking that your PC needs to do, processing instructions from your operating system and all of your programs. That might not seem like a big deal, but most CPUs today handle billions of processes every second. It doesn't store data (that's the hard drive) but if the CPU fails to work properly, you won't be getting much work done.

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Is Your Business Ready for the Security Challenges of Wearable Tech?

b2ap3_thumbnail_wearable_security_400.jpgDue to the growing popularity of employees using their personal devices in the workplace (BYOD), many companies have created BYOD policies to handle the unique security threats brought about by these devices. Does the new trend of wearable technology mean that you need a separate WYOD policy?

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C-C-Click Click, and Other Symptoms of Hard Drive Failure

b2ap3_thumbnail_click_click_400.jpgYour mind is racing at a mile a minute, and you keep a to-do list for all of the things you are supposed to do. Unfortunately, that to-do list is often forgotten about. You save it as a .DOC text file on your computer, which has been making a strange clicking noise lately. But one day, the clicking sound gets worse, and worse, and worse, until your computer stops working completely. Just like that, all of your data is gone, and that's when it hits you.

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The Database Hack that Brought Down the Galactic Senate

b2ap3_thumbnail_star_wars_logo_400.jpgOn May 4th you may see more Star Wars T-shirts than normal. This is because May 4th is recognized around the galaxy as Star Wars Day (May the 4th be with you). Thanks to the abundant use of technology throughout this science fiction franchise, you can bet your podracer that we can find an IT lesson from Star Wars that can help your business!

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Space Technology Repair By Chewbacca

b2ap3_thumbnail_chewy_face_400.jpgAcross the galaxy, Star Wars fans will be celebrating their beloved science fiction franchise on May 4th (May the fourth be with you). One of the most fascinating aspects about Star Wars is its space technology. As cool as lightsabers and blasters are, Star Wars tech can break down just like our modern space technology. Concerning technology repair, we think troubleshooting space tech in our day can be just as exciting as repairing space technology "a long time ago in a galaxy far, far away."

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Breathe Life into Your Laptop Battery

b2ap3_thumbnail_battery_low_400.jpgIf we told you that a battery's performance decreases as time goes on, how many of you would be surprised? The same goes for anything. Nothing lasts forever, and batteries are no different. However, there are ways you can increase the lifespan of your laptop's battery. Portable technology is important for your business, and a good, strong laptop battery is necessary.

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You Better Upgrade Windows 8.1...or Else!

b2ap3_thumbnail_windows_eight_point_one_400.jpgWell, that didn't take long. Eight months ago Microsoft released Windows 8.1 and now they're sounding the alarm that users better comply and install the latest updates or lose security support from Microsoft. What makes this news peculiar is that it took 12 years for Microsoft to reach the same verdict with its popular Windows XP operating system. What gives, Microsoft?

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Alert! Major Bug in IE for XP is NOT Getting Fixed

b2ap3_thumbnail_alert_many_400.jpgA lot of people use Google Chrome or Firefox as their browser of choice, and it's easy to see why. They are updated constantly and have great features. However, a lot of people still stick to what they know and love - Internet Explorer. There are a lot of people out there that still use this browser, and they should be warned that a new vulnerability exists in the system.

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3 Internet Dangers That Can Harm Your Kids and What You Can Do About Them!

b2ap3_thumbnail_protect_your_kids_400.jpgThe Internet is a powerful tool. Another powerful tool is the circular saw. You wouldn't give your kid a circular saw and let them use it without any supervision. In the same way, you shouldn't let your kid use the Internet unsupervised and without any training.

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Internet Security: This Is Why We Can’t Have Nice Things!

b2ap3_thumbnail_security_from_hackers_400.jpgWhen you were a kid, did you ever ask your parents for a cool new toy only to have your request denied because you were in the habit of breaking everything? Your parents would point out your destructive habit and tell you, "This is why we can't have nice things." As an adult, the coolest toy is the Internet and hackers want to break it.

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Fake App “Virus Shield” Dupes 10,000+ Users!

b2ap3_thumbnail_app_security_400.jpgThere's nothing quite like the feeling of getting scammed, and the scammers of today love using technology to rip you off and leave you with that sinking scammy feeling. The best way to avoid scams is to be proactive and know what to look for. New to your list of scams to be on the look out for are fake apps.

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Landlines Shouldn’t Make You Call Out For Help - Get VoIP!

b2ap3_thumbnail_this_is_voip_400.jpgAs technology grows more and more complex, the usefulness of your business's landline is declining. There are just plain better ways of communicating - cell phones are much more portable, and the Internet allows people to communicate with others while taking care of other work. One of the best ways to communicate over the Internet is by using Voice over Internet Protocol (VoIP), which provides the best of both worlds for those stuck in the landline age.

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Don’t Be Taken by the Cloud Computing Trend!

b2ap3_thumbnail_cloud_mind_400.jpgIt's the nature of trends for people to want to capitalize on them, which means that many sellers of what's trendy may have little experience working with the trends that they're selling. As a business looking to take advantage of the latest technology trends, it's important that you're not bamboozled by a smooth talking technology marketer with no depth.

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Complete Your 21st Century Home with a Computerized Communications Console!

b2ap3_thumbnail_twenty_first_century_computing_400.jpgPeople in 1967 were fascinated with new technology. During this era, technology advanced so quickly in such a short amount of time that people looked in wonderment at the future and made wild predictions at what the 2000s would look like. How accurate were the predictions of the 1960's scientific community? Let's check in with Walter Cronkite to find out!

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Don’t Get Trapped in PowerPoint Purgatory

b2ap3_thumbnail_powerpoint_skills_400.jpgEveryone dreads presentations, but for different reasons. Some people are just afraid of public speaking, or they are just overall unorganized. In the end, well designed presentations are essential for your company's success, whether they are given to clients or to your employees. Thankfully, there are ways to minimize the stress that giving a presentation can cause. One of the best ways to prepare a presentation is to use a Microsoft PowerPoint slideshow as an aid.

However, it's very easy to fall into "PowerPoint Purgatory", a place filled with overburdened slideshows that last for hours on end. The amount of professionals who don't use PowerPoint effectively far outweigh those who do. Directive is here to help by providing you with some useful tips to make your presentations both easy for the presenter and for the audience!

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Signs Your Technology Might Be Older Than You

b2ap3_thumbnail_old_tech_signs_400.jpgWhen we think of technology in terms of age, we often look at how long the machine has lasted for. Some machines from the mid-90's are still running, which makes them almost twenty years old. In terms of human life, that's not a very long time, but if you look at it in terms of quality working conditions, you'll find that these computers are kind of like dogs and cats. They may only be several years old, but in terms of actual age, their lifespan makes them much older than you realize.

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4,238,983 Records Compromised So Far in 2014… and Counting

b2ap3_thumbnail_tally_it_400.jpg2014 has been a year of technological advancement, but with any kind of advances such as these, there will always be those who want to steal the work of others. According to the Identity Theft Resource Center and , as of March this year, there have been 204 instances of data breaches this year alone. These affected companies are perfect examples of why web protection is important. Directive can provide you with this protection and peace of mind. Here are a few of the more unbelievable breaches, most of which could have been easily avoided.

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Massive Workloads Call for Multiple Monitors

b2ap3_thumbnail_dual_monitors_400.jpgWhen life throws you for a loop and you are contracted with much more work than you are used to, perhaps it is time to upgrade your workstation. One of the simplest ways you can do this is by hooking up multiple monitors. With too many windows open, your desktop becomes cluttered and your workflow impeded. Stop getting lost in your work and hook up an extra screen today!

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3 New Wireless Security Solutions that Don’t Require Passwords

b2ap3_thumbnail_wireless_security_400.jpgIs your wireless router an older model? If it is, then you owe it to yourself to upgrade the latest model. Depending on your Internet connection, upgrading your wireless router may be the easiest way to increase your bandwidth. Next-gen routers also come with new easy-to-use security features that don't require passwords, making an upgrade worth the effort.

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The Heartbleed Fallout

b2ap3_thumbnail_heartbleed_fallout_400.jpgLast week, the Heartbleed bug was identified as a weakness in the OpenSSL cryptographic library, potentially leaking two-thirds of the Internet's secure information from any websites utilizing this encryption style. While most major websites such as Google, Yahoo, and Facebook released patches quickly, it does little to actually remediate the problem. Your data could have been leaked over the year-plus that the vulnerability could have been accessed. There is no way to know if it has been compromised.

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Should Increased Mobile Malware Attacks Deter You from BYOD?

b2ap3_thumbnail_mobile_malware_risk_400.jpgThe trend of employees bringing in their own mobile devices to the office and using them for work purposes (BYOD) is growing rapidly. In fact, a new report from Juniper Research forecasts that by 2018, more than one billion employee-owned devices will be used in enterprises. A trend this big means that organizations have to take BYOD seriously.

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Retro 1800s Business Practices Can Cost Your Company Money!

b2ap3_thumbnail_document_management_400.jpgTrivia time! Do you know what device was invented in 1892 that changed the face of offices around the world? If you guessed the fax machine then you're close, but you need to think further ahead by almost 50 years (the first fax machine was patented in 1843 by Alexander Bain). More influential than even the fax machine is the file cabinet, established in 1892.

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What is a Botnet Attack and How Do You Stop It?

b2ap3_thumbnail_botnet_malware_400.jpgHackers have many different tools at their disposal to access your computer. Some of these tools can even control your machine! When a hacker controls your PC, your computer is now part of a network made up of other compromised devices that they control. This compromised network is known as a botnet, and you don't want to be part of it!

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Avoid These 3 Bad IT Service Traps

b2ap3_thumbnail_it_traps_400.jpgIt takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

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3 Ways Cloud Computing is Changing IT for the Better

b2ap3_thumbnail_cloud_hand_400.jpgCloud computing is making everything easier. Companies that operated IT infrastructures of their own before the cloud know firsthand how much easier it is thanks to the cloud. A brief comparison of doing business before and after the cloud will show just how much cloud computing is changing things.

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What’s the Secret to Multitasking?

b2ap3_thumbnail_multitask_400.jpgYou may think that you're awesome at multitasking, but according to cognitive psychologist Art Markman, "You are your own worst judge of how good a multitasker you are." This is because the same areas of your brain that monitor performance are the same areas activated by multitasking, which means that it's difficult to accurately evaluate your own performance.

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Alert: Heartbleed Bug Threatens Popular Websites!

b2ap3_thumbnail_bleeing_heart_one_400.jpgOn April 7th, a new bug on the Internet was discovered that's putting millions of users' personal data at risk. Given the name "Heartbleed bug," it's capable of allowing infiltrators to collect information while you are securely browsing a SSL/TLS website. Since SSL/TLS is so widely used, it's very probably that your personal data is at risk.

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The Top 3 Highest Grossing IT Trends

b2ap3_thumbnail_it_tends_to_consider_400.jpgAs the global economy experiences recovery and growth, businesses have extra capital freed up to spend on information technology. IT spending is surging, but where exactly is all of this money going? In a recent study, Gartner shines some light on IT's hottest trends.

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Wearable Technology Just Got a Facelift

b2ap3_thumbnail_wearable_tech_all_the_rage_400.jpgWearable technology has dominated the tech headlines lately, and for good reason. The concept of having smart technology so easily accessible at any time is an attractive feature for many people. Some are patiently waiting for the public release of Google Glass later this year, along with many more attractive wearable technology options being released including Google's Android Wear.

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The Most Expensive Paper You’ll Ever Buy… or Not

b2ap3_thumbnail_digital_paper_400.jpgIt's no surprise that technology is taking over our lives. It's everywhere; from the workplace to every inch of our homes, new technology exists where it wouldn't have twenty years ago. Bluetooth-connected kitchen appliances allow their owners to turn them on and off from a distance. Cars can connect to the Internet. Google has produced glasses that allow you to browse the Internet. There are tons of innovative, new inventions that have had a huge impact on the way small business owners manage their workplaces, but nothing can compare to the significance of being able to receive text files from anywhere in the world via email and fax.

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Is Your Company Using these 3 Essential Tech Solutions?

b2ap3_thumbnail_solutions_for_business_400.jpgEfficiency. As a business leader, this word has probably become a favorite of yours. An efficiently run business results in lowered costs and increased productivity. Who doesn't want that? As you know, efficiency requires intentionality. A great place to start is with your technology. Here are three solutions that will intentionally increase your technology's (and in turn, your business') efficiency.

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Got Too Many Google Accounts?

b2ap3_thumbnail_too_much_email_400.jpgIf you're like most heavy Internet users, you've got multiple Google accounts and you have to think twice about which Gmail address to give someone. It's not like you set out to have three, or five, or even ten Google accounts. It just kind of happened over time. Can anything be done to streamline your different Google accounts?

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The Only Good Virus is No Virus

b2ap3_thumbnail_antivirus_shield_400.jpgThis world is dangerous; there are murderers, serial killers, and identity thieves. These dangerous criminals aside, many people ignore the digital world and find solace in thinking that they are untouchable in their online community. Little do they know, some of the most dangerous criminals in the world exist on the other end of a telephone line, sitting in front of a computer: Hackers. One of the easiest ways to shield yourself from these criminals is to keep your antivirus up to date.

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Is Your Word Document Leaking Secrets?

b2ap3_thumbnail_word_tracking_400.jpgJust because you hit the delete button when using Microsoft Word doesn't necessarily mean that your information is gone forever. Thanks to Word's Track Changes feature, all of your deleted sentences can be easily retrieved. This is a very handy tool to help you out of a jam, but it can also be misused to leak secrets if you're not careful.

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Don’t Fear New Technology’s Learning Curve!

b2ap3_thumbnail_you_will_be_ok_400.jpgWe are creatures of habit. We love our routines and live in "comfort zones." Getting anybody to do anything outside of their comfort zone is always challenging. A comfort zone typically applies to social situations, but it can also apply to technology. Don't let an emotional attachment to old technology keep you from taking advantage of new money-making solutions!

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3 Reasons to Supplement Your In-House IT Department

b2ap3_thumbnail_co-managed_it_400.jpgJust because you have an IT technician on staff, doesn't mean your technology needs are 100% covered. The people making up your IT department are just that, people, and because they are people, having reliable coverage can be difficult. Outsourcing your IT department is the perfect way to get the extra coverage your business needs, especially when your IT team can't be there for you.

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The Anatomy of an IT Perfect Game

b2ap3_thumbnail_it_perfect_game_400.jpgThe first pitch of another Major League Baseball season is being thrown this afternoon and with 2,427 more games on the docket in the regular season, it won't be the last. One of the greatest feats a player (or a team) can accomplish in baseball is by throwing a perfect game. To do so, a team's pitcher (or pitchers) must complete nine innings without allowing a baserunner.

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