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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Chris is a hopeless Technology Fanatic, an Inbound & Outbound Marketing Expert as well as a Senior IT Advisor, Web, Graphics & Software Designer. When he's not running Directive and JoomConnect he's probably sharpening his skills as an Amateur Photographer and Filmmaker. Chris lives with his wife Charlotte and their 2 sons in Upstate NY. Visit his photography site at www.directivestudios.com.

Tip of the Week: 7 Ways to Secure Your Smartphone

b2ap3_thumbnail_security_for_smartphones_400.jpgSmartphones may have been some of the first Internet-connected mobile devices, but they are still as vulnerable to attack as ever. This is especially true for those who forsake any sort of mobile device security policy. With modern businesses utilizing mobile devices, it’s more important now than ever before to have solid security practices in place.

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Tip of the Week: Understanding Business Technology Acronyms

b2ap3_thumbnail_what_do_these_acronyms_mean_400.jpgBefore investing in a solution for your business, it’s important to understand what you’re getting into. Sometimes it can be difficult, especially with all of the jargon floating around. In fact, an excessive amount of this “geekspeak” can intimidate prospective clients, and maybe even frighten away a sale. While it’s avoided as much as possible, it sometimes can’t be helped, and some business owners are still lost on certain sayings or acronyms.

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How to Find the VoIP Solution that’s Perfect for Your Business

b2ap3_thumbnail_voip_for_your_business_400.jpgWhen it comes to business communications technology, you don’t want to be caught using technology that’s outdated. Thanks to the innovations afforded to your company by Voice over Internet Protocol (VoIP), you can have access to lots of game-changing telephone features that blow traditional phone systems out of the water. Has your business switched to the VoIP advantage?

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Windows Server 2003’s End of Support Date is Fast-Approaching

b2ap3_thumbnail_windows_server_2003_400.jpgLast year, Microsoft pulled the plug on Windows XP’s support. Now, one year later, Windows Server 2003 is scheduled to meet its demise. If your servers are still running Windows Server 2003 as their operating system, it’s important to upgrade before the end of support date of July 14th. Otherwise, you could be running a server operating system without necessary patches and security updates.

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The Evolution of Computers in Cinema

b2ap3_thumbnail_oscar_night_400.jpgThere’s no denying that computers have become a central figure in the rapid growth and success of Western culture. With it brings commentary. In the second half of the 20th century and the first decade-and-a-half of the 21st century, humans have turned to the motion picture to tell the stories they deem important and noteworthy. The growth of technology has not only presented us with our new lifestyle, it has virtually erased the lifestyle of our ancestors, and this revelation leads to fear.

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Microsoft PowerPoint is Useful, but Not In the Courtroom

b2ap3_thumbnail_powerpoint_no_courts_400.jpgWe all know Microsoft PowerPoint as a great presentation tool which can help you drive information home to the audience. Naturally, this makes it a great medium for use in more than one type of professional environment. It can be used for webinars, lectures, and even the courtrooms; but is a legal trial really a place for a slideshow?

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Do Mobile Devices Sweeten Sales, or Crush Employee Productivity?

b2ap3_thumbnail_smartphone_questions_400.jpgWe’re all aware of how the proliferation of mobile devices is changing the workplace, but let’s take an objective look at this trend. Are mobile devices changing the workplace for the better? Are employees actually using their personal devices to get more work done? Or, is the BYOD trend a bunch of hype and nothing’s really changed? Let’s find out.

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Massive Healthcare Provider Anthem Hacked: How to Protect Yourself

b2ap3_thumbnail_it_health_security_400.jpgProbably one of the more dangerous hacks so far in 2015, healthcare-provider Anthem has been breached by hackers and its data accessed. The breach may have provided the hackers with up to 80 million sensitive customer records, including Social Security numbers, dates of birth, and much, much more.

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Tip of the Week: How to Avoid Office Burnout

b2ap3_thumbnail_office_burnout_400.jpgWhen a hard-working business owner such as yourself gets going, you keep working until you’ve got nothing left to give. This is commonly known as “office burnout,” and isn’t healthy for anyone, or anything; especially your business and office relationships.

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Tip of the Week: How to Go Back in Microsoft Word

b2ap3_thumbnail_ms_word_400.jpgWhen working on a project, it can be helpful to retrace your steps. This is especially true when using Microsoft Word. To help you find where you were last at in Word, Microsoft has a Go Back command that’s not very well known. For this week’s tip, we’ll show you how to use it.

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Windows Server 2003 End of Support Date is Fast Approaching

b2ap3_thumbnail_server_03_end_of_support_400.jpgTechnology has come a long way since 2003. It seems like just yesterday that Microsoft dropped support for Windows XP, and in just a few short months, they’ll be dropping support for Windows Server 2003, as well. If your business is one of the many still utilizing this server operating system, you’ll want to make sure that you upgrade away from it before July 14th, 2015. Otherwise, you’ll be running without security patches or updates.

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All You Need is Love... and a Network Security Solution

b2ap3_thumbnail_all_you_need_is_love_400.jpgHave you tried online dating? There are many happy couples who attribute their love to the matchmaking algorithm of an online website. Internet dating is a legitimate option for modern singles, but like most good things on the web, naive users run a risk of getting scammed.

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Don’t Forget to Renew Your Software Licenses

b2ap3_thumbnail_remember_to_renew_400.jpgYou have a system in place to remind yourself of when to pay your bills. Otherwise, bills would go unpaid, essential services would be cut off, and your credit rating would plunge. However, not everyone has a system in place to renew their software licenses, which could lead to consequences that are just as dire.

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4 Old Internet Protocols Increasingly Vulnerable to Hacking Attacks

b2ap3_thumbnail_language_security_400.jpgWhen the Internet was first established, malware and hacking were in their infancy, and not as much of an immediate problem as they are today. Thanks to this fact, the Internet wasn’t really created with a certain security design in mind, and has instead adapted to shifts in its environment. Unfortunately, as hackers grow more powerful, several of these patchwork protocols are growing outdated.

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Introducing Cloud Computing to Your Business

b2ap3_thumbnail_here_is_the_cloud_400.jpgYou’ve probably heard about the cloud and how businesses are taking advantage of it, but due to the way it's marketed and all the different tasks that it’s capable of, there may be some confusion as to how it works and how exactly it can be a game-changer for your business.

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The 3 Ways to Resolve a Technology Issue

b2ap3_thumbnail_resolution_to_problem_400.jpgYou know that one unlucky employee that seems to have the most problems with their computer? Perhaps they keep getting an error that no one can replicate, or they need a little help setting up a Mail Merge? Due to most managers only knowing of two technical support options, business owners can get stuck in a tough spot with employees like this.

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The Carnage from the Sony Hack Continues with Leaked Corporate Emails

b2ap3_thumbnail_sony_email_hacking_400.jpgA couple of big names stand out when it comes to hacking attacks, but the recent Sony hack has really taken the cake. The GOP, who call themselves the “Guardians of Peace,” have exposed a ton of details to the public, including the company’s budget, their plans for layoffs, and 3,800 employee Social Security numbers. Now, they’ve released even more information; this time, it’s leaked personal emails, and judging from the content of them, Sony never wanted them to see the light of day.

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Windows 10, Spartan, HoloLens, and More: The Microsoft Live Event in Retrospective

b2ap3_thumbnail_windows_logo_10_400.jpgA few weeks ago, Microsoft presented several of their latest projects at a live event. As expected, there was a lot of focus put on the new Windows operating system, Windows 10, in addition to their in-development browser Spartan; but what we didn’t expect Microsoft to show off was a slew of brand spanking new consumer technologies.

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Tip of the Week: How to Sync Media From PC to Android Using Windows Media Player

b2ap3_thumbnail_windows_media_player_400.jpgWhat’s the best way to transfer your media files from your Windows PC to your Android mobile device? There are many different ways to go about this. One of the most-efficient-yet-often-neglected ways to sync your music is Windows Media Player.

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Tip of the Week: How to Stay Safe on a Public WiFi Network

b2ap3_thumbnail_public_wifi_400.jpgWith the Internet of Things fast approaching, and BYOD becoming prevalent in the business world, there are a lot more devices connecting to wireless networks now than at any time in history. This makes new technology far more mobile, but it also means that more threats are able to access networks from countless new entry points. These threats can access your business’s devices which contain sensitive corporate data. How can you protect your devices from this wave of new threats?

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Does Your Company’s Email Solution Optimize Security and Productivity?

b2ap3_thumbnail_email_productivity_400_20150206-135402_1.jpgEmail has revolutionized the way we communicate, but in some cases it can be a dangerous distraction to productivity. This is especially true if your company is trying to maintain its own Exchange mail server. Does having email on the brain give you a headache? If so, you might consider looking into a hosted email Exchange solution from Directive.

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Are You on Constant Inbox-Watch?

b2ap3_thumbnail_email_spew_400_20150206-135251_1.jpgAre your eyes constantly glued on your email inbox during the workday? It’s not bad to keep up with what’s going on in the office, but a recent study has linked constant email-checking to higher stress levels. This probably isn’t surprising to some, but some folks, like the researchers at the University of British Columbia, claim that there’s a maximum number of times to check your email throughout the day to minimize stress in the workplace.

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400_20150204-141300_1.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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Data Loss Can Put a Damper on Your Business Continuity Plan

b2ap3_thumbnail_revenue_loss_400.jpgYou always hear about IT professionals discussing the importance of data backup. Why? Because it’s one of the single most-important processes you can integrate into your business continuity plan. While all managed services present a value to your business, only the Backup and Disaster Recovery (BDR) solution is capable of restoring data that has been lost thanks to unexpected hardware failures or natural disasters.

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The Best Way to Take Advantage of New Tech is With a Long-Term Replacement Plan

b2ap3_thumbnail_technology_strategy_400_20150130-155455_1.jpgNew technology is meant to improve upon its previous design. This is technology 101. Despite this well-known fact, many business owners are hesitant to adopt new technology, choosing instead to continue using older equipment in an effort to save money. A better approach to technology for your business is to have a long-term replacement plan.

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Tip of the Week: Don’t Let Poor Grammar Affect Your Business

b2ap3_thumbnail_bad_grammar_fail_400.jpgHow bad would it have been if we instead entitled this article, “Don’t Let Poor Grammar Effect Your Business?” Even though it would’ve been a clever way to make a point about the perils of using poor grammar in business, there would still be a lot of folks who would spot the mistake and write off our company as incompetent. Herein lies the power of using proper grammar.

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New Study Shows Passwords Can, In Fact, be Remembered

b2ap3_thumbnail_people_remember_passwords_400.jpgWe see a lot of password-bashing these days, and some people have lost faith in them as a security measure. But, unfortunately, a lot of the blame for this lies in human memory. We just don’t pick passwords that are strong enough. In fact, a mind-numbing one in 20 people still use “password” to keep their information safe.

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Technology Helps World’s Largest Machine Unleash Maximum Devastation Upon the Earth [VIDEO]

b2ap3_thumbnail_technology_automation_400.jpgThe world’s largest terrestrial vehicle is the German-made bucket-wheel excavator known as “Bagger 293.” Used for open-pit mining, Bagger 293 hulks over the landscape at a length of 722 feet, and a height of 310 feet (twice the size of the Statue of Liberty). As a bonus, this beast-of-a-machine is made more ferocious thanks to remote technology.

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How to Prevent Your Computers from Inflating Your Electricity Bill

b2ap3_thumbnail_computer_electricity_costs_400.jpgTechnology is getting more powerful, but have you considered where all of that power comes from? Not many people actually take the time to understand how much energy their PC or workstation is using, but this could potentially be increasing your operating costs higher than they need to. Try taking the time to calculate your PC’s energy usage to get a feel for what your workstation is costing your business and the environment.

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Deflating Misconceptions Businesses Have for Cloud Computing

b2ap3_thumbnail_cloud_computing_questions_400.jpgCloud computing has taken the business world by storm, but despite this, some entrepreneurs aren’t so convinced that migrating their data to the cloud is a good idea. These business owners usually make this decision based off of misconceptions surrounding the cloud, which might be preventing them from making full use of it. Here are two of the most common misconceptions surrounding the cloud.

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4 Ways to Be Productive During Your Commute

b2ap3_thumbnail_commute_productivity_400.jpgA business owner knows better than anyone how difficult it can be to manage their time and get the most out of their workday. However, you can use your morning and afternoon commutes to eliminate certain mundane tasks from your day-to-day schedule. By using this time to your advantage, you can reduce the stress you’re put under on a daily basis and free your schedule for more important tasks.

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Tip of the Week: 4 Android Device Lock Settings

b2ap3_thumbnail_android_security_400.jpgThe busy business owner keeps sensitive work-related information stored on their mobile device. If he lost the device, it could have disastrous results, especially if the device were to fall into the hands of an experienced hacker or competitor. Just in case, it’s a best practice to always lock your mobile devices. How do you choose the Android lock feature which is right for your unique needs?

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Is Your Favorite Search Engine Showing You Malicious Websites?

b2ap3_thumbnail_search_malware_400.jpgMost search engines are pretty good at keeping malicious websites out of your search results, but just like any other piece of software on your computer, some search engines do a better job of keeping these threats out of your immediate access. According to TV-Test, a German independent testing lab, there’s a huge difference between the security of the world’s top search engines, like Bing and Google.

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3 Desirable Network Security Factors for Your Business

b2ap3_thumbnail_network_security_400.jpgThere are several factors at work when scoping out your current network security situation. According to a study from 1&1, 67 percent of people confirmed that someone they know has had information stolen from them while online, which means that your business could be next. In order to remain one of the few unaffected by security breaches, consider these three network security features for your business.

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Cyberattacks Can Have Physical Consequences

b2ap3_thumbnail_physical_problems_for_hacks_400.jpgBusiness owners primarily concentrate more on the digital effects of hacking rather than the physical side of it. After all, hacking some code through a network can’t harm you or anybody else in the real world, right? Wrong. As shown by a recent hack in Germany, ignoring network security can be a dangerous gambit.

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Tip of the Week: Try an Ergonomic Workstation Setup

b2ap3_thumbnail_ergonomic_workplace_400.jpgSometimes you feel exhausted when you get out of work, but you have no idea why. It might be because you’re straining your eyes too much by staring at the computer screen. Or, maybe it’s your back that’s killing you, and even moving slightly is a pain. Perhaps it’s carpal tunnel ravaging the nerves in your wrist. If any of this sounds familiar, it’s safe to say that you could use a workstation overhaul.

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Tip of the Week: How to Safely Use a Public PC

b2ap3_thumbnail_public_computer_security_400.jpgPublic computers are like public restrooms. You really don’t want to use them unless you absolutely have to. Coincidentally, the reason to avoid each public service is the same; viruses--both of the biological and the digital variety. Thankfully, there’s a way to sanitize your data so that you can safely use a public PC.

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Will You Make Microsoft’s Spartan Your Default Web-browsing Warrior?

b2ap3_thumbnail_windows_10_400_20150119-134447_1.jpgIn addition to Microsoft’s upcoming new operating system, Windows 10, the software company has released that there is a new web browser in production. This new browser, code-named “Spartan,” is expected to have similar functionality to Mozilla’s Firefox and Google Chrome, and will be released alongside Windows 10.

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New Google Chrome Feature Takes Content Filtering to a Whole New Level

b2ap3_thumbnail_chrome_security_400.jpgMuch of the time, malware is disguised as downloads or other less-obvious entities. Normally, you wouldn’t have any way of knowing it is malicious until it’s too late, but new features in Google Chrome, Mozilla Firefox, and Apple Safari might change the way we protect ourselves from online threats.

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Even the 911 Address Database Can Get Hacked

b2ap3_thumbnail_911_gets_hacked_400.jpgPeople dial 911 when they’re in some sort of trouble or in the event of an emergency. If not for the hotline, who knows how many lives could be lost daily. Sometimes, however, help doesn’t come, even when dispatchers have received the call and responded. This generally isn’t the fault of the dispatchers, but rather the criminals who have undermined the rescue efforts thanks to some unorthodox hacking.

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How to Prevent Email Spam

b2ap3_thumbnail_prevent_spam_400.jpgWhile email offers several great benefits to those willing to deal with it, the most popular method of communicating in the office has its flaws. One of the most crippling is spam, which can ruin your inbox and your productivity. The unfortunate truth is that even the most diligent workers get hit with spam, but that doesn’t mean that your business’s productivity needs to suffer from it.

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What Backsourcing Your IT Looks Like

b2ap3_thumbnail_backsourcing_it_from_success_400.jpgIf you’re looking to save some money on IT, outsourcing your company’s IT services is a simple and effective method. This concept has grown tremendously over the past several years, and the saved expenses are one of its biggest attractions. However, businesses sometimes decide that it might be time to backsource their IT.

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Procrastination Nation: How Doing a Little Now Can Lead to a Lot Later

b2ap3_thumbnail_procrastination_is_not_always_bad_400.jpgHow are you coming on those New Year’s resolutions? If you’re already putting off doing them due to a case of getting bit by the procrastination bug, then you might be feeling down on yourself and thinking about giving up. But, did you know that doing something a little later might actually be a better way to get something done?

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Tip of the Week: 4 Ways to Get the Most Mobile Device Memory

b2ap3_thumbnail_phone_memory_400.jpgAs a technology consumer, you might realize that your mobile device’s hard drive storage space is somewhat lackluster compared to your needs. Countless photos, applications, and videos take up a ton of space, and if something were to cause the device to fill up suddenly, you’d be out of luck. How can you prevent this? You can start by using these four tips to get around your device’s lack of storage.

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Tip of the Week: How to Save Your Browser’s Bookmarks from Data Loss

b2ap3_thumbnail_browser_bookmarks_400.jpgIt’s a good feeling to have your workstation’s web browser set up exactly how you like it. With all of your favorite websites bookmarked and your most-visited sites quickly appearing in a drop down menu as soon as you type in a letter or two, you’re able to efficiently navigate the Internet and quickly find exactly what you’re looking for. But what happens to your bookmarks when your hard drive crashes?

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3 Ways to Bring the Fight to Bots

b2ap3_thumbnail_bot_fight_400.jpgThe Internet is up to its ears with threats and hackers, but some of the most annoying malicious entities are bots. These are systems which can gather information from all kinds of sources. While some aren’t malicious in nature (think SEO bots which gather data from websites), there are those that aren’t so innocent. These tend to fall into the hands of hackers and attempt to steal information or send spam.

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Twitter Can Be a Valuable Business Asset

b2ap3_thumbnail_twittastic_400.jpgDespite the fact that 255 million people use Twitter, some businesses want nothing to do with it. They see it as little more than a waste of time. However, these anti-Twitter activists fail to realize that the social media outlet has an unmistakably large influence in the marketing industry. Unlike Facebook, Twitter gives you the opportunity to customize your audience to suit the precise needs of your business, and the best part of this is that it’s completely free.

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Tip of the Week: How to Give Your Team the Best Working Conditions

b2ap3_thumbnail_great_working_conditions_400.jpgWhen it comes to the workplace, people want more than they used to. It used to be all about the salary and decent working conditions, but that has significantly changed in the past decade. In order to attract the best talent and stay ahead of the competition, you want to provide optimal working conditions when possible. Thankfully, by providing your team with a few accommodations, it doesn’t have to be difficult for everyone to enjoy their workday.

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4 Qualities to Look For In the Next Company that Services Your Tech

b2ap3_thumbnail_professional_vendor_relationships_400.jpgAs a small business owner, you want the best technology that will assist your company and allow it to grow. Not all technology vendors can do this for you. In order to get the most out of your technology, you need to separate the champs from the chumps. That’s where our vendor management service comes in.

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The Value of Doing IT Right the First Time Around

b2ap3_thumbnail_do_it_right_400.jpgDoing a project right the first time around is the most valuable way to get it done. Businesses that best understand this concept are the ones that have experienced the folly of choosing the cheap route to get something fixed, only to then have it break again--which ends up costing them more in the long run. Nowhere is this more true than with IT support.

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4 Signs You’ve Been Hacked

b2ap3_thumbnail_secure_your_computer_400.jpgWhen a virus infects your computer, you may not know about it until it’s too late. Like a biological virus, the damage it does to your system can be minimized if it’s caught early on. Stopping a computer virus early is possible if you know what symptoms to look for. Is your PC infected? Here are four signs you’ve been hacked.

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Newsflash! Electronic Signatures Deemed Legal ...146 Years Ago!

b2ap3_thumbnail_e_signature_400.jpgWhat’s so special about a physical signature created with pen and paper? If it’s an autograph from your favorite celebrity, then you’ve got something special. Other than that, there’s no reason why an electronic signature can’t get the job done in today’s hi-tech business world.

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Alaskan Healthcare Organization Hit with Huge Fine for HIPAA Violation

b2ap3_thumbnail_fines_imposed_for_hipaa_400.jpgAmerican healthcare organizations must store and exchange patient data in ways that comply with the HIPAA law, or else face hefty fines. One mental health service in Alaska recently learned this lesson the hard way after being hit with a $150,000 fine. Is your healthcare organization’s IT infrastructure 100 percent HIPAA compliant?

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Sick of Email? Try These 3 Alternative Communication Apps

b2ap3_thumbnail_email_alternatives_400.jpgSince the dawn of the Internet, email has been that thing you love to hate. Email was meant to be a dynamic tool capable of replacing the odd fax machine and postal mail. Today, some workers dread even opening their inbox due to how much time they have to invest in it. Some might even wonder if there’s a better way to go about their work day.

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How to Exercise at the Office

b2ap3_thumbnail_exercise_at_work_400.jpgIt’s 2015, and if you have made any New Year’s resolutions, there’s a good chance that “getting more exercise” is on your list. Can’t find time to exercise because you’re stuck in an office all day? Don’t let that stop you. Here are some tips to help you exercise, even while you’re at work.

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6 Reasons Why Working from Home Just Doesn't Work

b2ap3_thumbnail_working_from_does_not_work_400.jpgThe majority of employees love the idea of working from home. Its benefits are well-known; saving on commuting expenses, freeing up office space, improving employee satisfaction, the list goes on. Yet, many employers are hesitant to allow their staff to work from home. Why is this?

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If You Sense There’s a Better Way to Do Something, You’re Probably Right

b2ap3_thumbnail_ideas_for_business_community_400.jpgHave you ever found yourself neck deep in a major business project and nothing seemed to be working? In times like these you may have thrown up your hands and said, “There must be a better way to do this!” Often times there is, and it’s in the form of new technology. Is your current IT provider familiar with the latest technologies that can make operations easier for your business?

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Tip of the Week: Recover Deleted Files on an Android Device with the Dumpster App

b2ap3_thumbnail_the_dumpster_app_400.jpgIt’s no secret that Android devices are omnipresent in the mobile market. However, they have a flaw which some people might not even have realized is there: The lack of a recycle bin for deleted files. Because of this, any files you want to delete from your device will be lost forever upon deletion (though you might be able to ask the NSA for a hand finding them). Thankfully, there’s a fix to this issue with an application called Dumpster.

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An IT Christmas Carol

b2ap3_thumbnail_an_it_christmas_carol_400.jpgA technology-based parody of the classic Christmas story, “A Christmas Carol,” by Charles Dickens.

Once upon a time, in a land not much different from this one, there lived a business owner. His name was Scrooge. He wasn’t an unlikable fellow; jolly and cheerful at any glance, his smile could light up the darkness in anyone’s life. Yet, when the winter months arrived, and a chilled wind blew across the land, so too did a fell gust freeze his heart. It was time to figure out why his systems were hacked (again), and he knew it would be an expensive endeavor. How he hated managing his IT.

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IT Techie, Hurry Up My Downloads Tonight [VIDEO]

b2ap3_thumbnail_hurry_up_downloads_400.jpgAn IT parody song to the tune of “Santa Baby.”

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Lizard Squad DDoS Attacks Lead to Internet Outages in Sweden, and More

b2ap3_thumbnail_ddos_lizard_squad_400.jpgIn the past, we’ve been known to go into detail about threats, vulnerabilities, and how to protect your business while online. Distributed denial of service (DDoS) attacks aren’t new in the technology world, but notorious hacking group Lizard Squad has somehow managed to take out Internet service for much of Sweden with a faulty DDoS attack; an unprecedented feat, especially for a ragtag group of irate gamers.

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Personal and Private Data Continues to Leak from Sony

b2ap3_thumbnail_password_protection_400.jpgThis holiday season might leave technology and entertainment supergiant Sony with nothing but a big lump of coal in its stocking. In a high-profile hack, hackers continue to leak Sony’s employees’ sensitive information like Social Security numbers, passports, and even personal emails. This is obviously an issue for the company, but so is its lack of IT security, as shown by their passwords being stored in a folder named “Passwords.”

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Pluto Mail Makes it Possible to Unsend an Email

b2ap3_thumbnail_pluto_mail_flexibility_400.jpgFor those with weak stomachs, it’s not recommended to go back and read an email that was just sent. In doing so, a spelling or grammar error is likely to be found, which will cause one’s stomach to turn and fill with regret. If only there was a do-over button. Thanks to the new app called Pluto Mail, there is one.

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Look Out: Critical Microsoft Office Flaw Finally Patched

b2ap3_thumbnail_microsoft_office_vulnerability_400.jpgDoes your office practice proper maintenance and security against the latest threats, like Sandworm and CryptoWall 2.0? You should, or else your business might get a nasty holiday gift in the form of the Schannel vulnerability in Microsoft Office. This particular threat allows a hacker to take over the entire system, making it an exceptionally dangerous vulnerability that you can’t ignore. Thankfully, a patch is available to the general public, so you want to apply it as soon as possible.

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3 Businesses That Manage Other Businesses on Your Behalf

b2ap3_thumbnail_business_to_business_management_400.jpgWe offer a handy IT service called vendor management. This is where we resolve technology issues on behalf of your business by coordinating with vendors to provide a fix, even if it lies outside the realms of our expertise. You may not realize it, but you actually use vendor management services for other everyday aspects of your life.

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How to Put the Power Back into Your Laptop’s Battery

b2ap3_thumbnail_laptop_battery_saving_tips_400.jpgA laptop with no power can be a pain, especially when it only lasts a minimal amount of time. Sometimes it feels like you can’t operate at full capacity without leaving your laptop plugged in at all times. Thankfully, you don’t have to suffer from this, and with a little bit of troubleshooting and basic PC maintenance, you can prolong the life of your laptop’s battery significantly.

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Tip of the Week: How to Safely Shop Online

b2ap3_thumbnail_safe_holiday_shopping_400.jpgThe holiday shopping season is upon us and more people are choosing to shop from the comforts of their home PC or mobile device rather than fight the crowds. Shopping online is super convenient, but it’s not without the risk of identity theft. The best way to protect your digital shopping cart from hackers is to know how to safely shop online. We’ll show you how.

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How Cloud Computing Frees Up Funds for Your Business

b2ap3_thumbnail_cloud_savings_400.jpgFrom the perspective of a business owner, spending money on technology is an investment that one hopes to see a return on (ROI). After the initial investment is returned, then all funds generated by the technology are sweet profit--which is the driving goal for every business. One technology that’s the most capable of driving profits for business is cloud computing.

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HIPAA Protects Patient Privacy

b2ap3_thumbnail_hipaa_protects_you_400.jpgThis subject isn’t very interesting outside of hospital administrators… or for hospital administrators, but there’s no denying that healthcare is one of the most important industries in our society today; and one that is having a technology overhaul at present. The influx of cheaper and more powerful technology is surely going to be a driving force for healthcare in the 21st century. Under the Health Information Technology for Economic and Clinical Health Act (HITECH), the United States government has followed the lead of other Western nations in forcing entities to upgrade their healthcare practice’s information technology for the betterment of patients, insurers, and health care providers.

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4 Holiday Tech Gifts for 2014

b2ap3_thumbnail_2014_gifts_400.jpgThe holidays are again upon us and if you are looking for the perfect gift for your favorite business professional, you don’t have to look too far. There are more consumer electronics available today than ever before, and most of them have some sort of novelty attached to them. We have made a list of four gifts that are not only cool, they serve a practical purpose and will probably avoid being re-gifted or recycled.

 

 

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One Failed Restaurant Shows Us Why it’s Vital to Be Listed Correctly on Google Places

b2ap3_thumbnail_google_places_400.jpgWhen a dining establishment goes out of business, it usually doesn’t make the news. After all, running a restaurant is a risky endeavor. However, for one Washington D.C. eatery, it’s blaming its failure a Google Places mishap, which makes you think twice about how important it is for your business to have its online information properly displayed.

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Tip of the Week: How to Defend Your Network from 3 Top-Tier Disasters

b2ap3_thumbnail_protect_your_network_400.jpgYour company’s network can be very sensitive at times, and even the slightest disruption can cause downtime. Be it an immense natural disaster or something as simple as forgetting your login credentials, it’s common problems which cause the most trouble for businesses. In order to fight against these issues, it’s best to prepare yourself for these three common (and fairly simple) scenarios.

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Tip of the Week: 5 Ways to Extend Your WiFi Signal

b2ap3_thumbnail_wifi_extention_400.jpgToday, having a strong WiFi signal is critical. You need a reliable signal for every part of your home, office, and even outside the building. Is your wireless signal strong in some areas and spotty in others? Would your life be immensely easier if your signal extended for just one or two more rooms? For this week’s tip, here’s how you can extend your WiFi signal.

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Are You Using Technology Fit for a Museum?

b2ap3_thumbnail_old_tech_400.jpgWhat’s the technology in your office like? There’s a pretty good chance that at least some of the equipment you’re using may be obsolete. To find out if you’re using any obsolete technologies, let’s take a stroll down the Museum of Obsolete Objects and see what they’ve got on display.

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4 Business Goals that Virtualization Improves Upon

b2ap3_thumbnail_virtualization_for_business_400.jpgImplementing virtualization for your network can provide your business with several benefits, like saving money and streamlining operations. Business executives from a variety of different backgrounds are taking advantage of virtualization to meet their goals.

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How BYOD Neglect Can Ruin Your Business

b2ap3_thumbnail_byod_can_be_bad_400.jpgEmployees bringing their own mobile devices into the workplace (BYOD) is one of the hottest business technology trends. BYOD has been shown to increase productivity, but when it’s implemented improperly, it can leave your business vulnerable to security threats. How do you motivate employees to stick to your BYOD policy in order to ensure the safety of your company’s data?

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Scam Artists Turn to ID Spoofing to Get You to Answer the Phone

b2ap3_thumbnail_phone_fraud_400.jpgWith all the attention given today to scams over the Internet, it’s easy to neglect classic scams like con artists using the phone to exploit people. You may think that you’re safe because you have a smartphone with caller ID, but thanks to new spoofing tactics, reliable defenses like caller ID can no longer be depended upon to safeguard you from telemarketer scum.

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Information Technology at the Movies

b2ap3_thumbnail_cinema_it_400.jpgThe history of movies is rooted in technological advancement. After all, there are well over 100,000 still photographs in any feature length motion picture. The persistence of vision allows for these images to be strung together by our perception to form the images we see. It didn’t take long after the discovery of this phenomenon for it to be utilized as entertainment, and giving birth to cinema as we’ve come to know it.

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Check Out These 5 Crazy Mobile Contraptions from 2004

b2ap3_thumbnail_crazy_old_mobile_400.jpgTen years ago, the world was a different place. In the technology world, Gmail was first introduced, and North Korea banned mobile phones. But while North Korea banned them, just south across the country’s border was the ITU Telecom Asia expo in Busan, South Korea, where the future of the mobile phone was bright. How did they think the cell phone of the future would pan out?

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Tip of the Week: How to Find a Missing File

b2ap3_thumbnail_find_a_file_400.jpgWe all have forgetful moments when we misplace things like our car keys and wallet. Sometimes, we can even forget basic things like where we saved an important computer file. Thankfully, Windows understands these moments of forgetfulness and they’ve made it relatively easy for users to find what they’re searching for.

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Microsoft Fixes Vulnerability Going All the Way Back to Windows 95

b2ap3_thumbnail_vulverability_fixed_400.jpgWell, better late than never.
This is to be said of Microsoft after they recently patched a security flaw that’s come with every generation of its operating systems going all the way back to Windows 95.

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Trust is the Key for BYOD

b2ap3_thumbnail_byod_trust_400_20141201-141235_1.jpgAs mobile technology booms, employers and employees are learning how to best take advantage of using new mobile technology in the workplace (a trend known as BYOD). To be sure, there are several advantages that come with BYOD, but there’s still hesitancy for many businesses to fully adopt mobile technology due to a lack of trust.

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Why a Digital Scanner Should Be at the Top of Your Shopping List

b2ap3_thumbnail_document_scanner_400_20141201-141100_1.jpgThis holiday season, upon witnessing the aftermath of opening exchanged presents, you may look across the sea of wrapping paper strewn across your living room and say to yourself, “There’s just way too much paper in my life right now.” If one of those boxes contains a digital scanner, then you’ve got everything you need to take back your life from the throngs of paper.

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Are Your Employees as Competitive as Black Friday Sales?

b2ap3_thumbnail_workplace_competition_400.jpgBlack Friday is widely regarded as the most competitive day for American retailers, and for consumers standing in line to take advantage of rock-bottom prices, the general consensus is that all of this competition is great for their wallets. In the same way, your business can benefit from a healthy dose of friendly competition.

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Tip of the Week: How to Take the Sting Out of Downtime

b2ap3_thumbnail_downtime_boom_400.jpgEvery office worker knows that downtime experienced from a technology issue can totally derail the day’s productivity. However, one thing that office managers might not be aware of is how, in a downtime event, it’s possible to divert a worker’s energy so that productivity still happens on some level, which helps take the sting out of downtime.

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Tip of the Week: 4 Signs You’re in an APT Hacker’s Crosshairs

b2ap3_thumbnail_apt_hackers_are_dangerous_400.jpgHackers come in all shapes and sizes, with varied levels of skills to boot. The generic garden-variety hacker will probably only try to hack your email and send spam, or steal your personal information. However, there are much worse threats out there, like APT hackers. This week, we’ll cover how you can spot these wolves in sheep’s clothing.

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Darkcoin: Anonymous Cryptocurrency for the Paranoid… and the Criminal

b2ap3_thumbnail_darkcoin_400.jpgThe world of online currency is a strange, bizarre realm. While it’s designed for online transactions, it has gone from the somewhat useful (Bitcoin) to just plain silly (Dogecoin). However, there’s now an anonymous cryptocurrency available for use called Darkcoin, which attempts to make online transactions more difficult to trace.

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Getting a Computer Virus is Like Catching the Flu

b2ap3_thumbnail_under_the_weather_virus_400.jpgGrab your tissues, it’s flu season! Just like biological viruses such as the flu can cripple an entire office, digital viruses can cause a lot of trouble for businesses too. Both downtime-causing virus scenarios can be prevented if proper safety measures are followed, like sanitation and cybersecurity.

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IT Notifications Are Important Too!

b2ap3_thumbnail_notifications_delivery_400.jpgIt’s important to keep your communications plans organized, but it’s especially important for your IT department to keep in touch with other parts of your business. If a fatal problem shows its face, you want to make sure that they are there to fix it. In order to prevent these situations, plan out your IT communications strategy in detail, and stick to it.

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3 Ways the Future of the Internet of Things will Shape Up

b2ap3_thumbnail_future_of_internet_of_things_400.jpgThe Internet of Things is changing the face of web-connected devices as we know it. Some would argue that the world isn’t ready for the IoT, but it’s on its way nonetheless. But what really constitutes the Internet of Things? InfoWorld suggests that a lot of what the public sees as the Internet of Things shouldn’t be classified as IoT devices. Therefore, we need a more substantial definition for this revolutionary phenomenon.

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Tip of the Week: How to Stay Productive Even When You Feel Sick

b2ap3_thumbnail_under_the_weather_productivity_400.jpgIt doesn’t matter how extraordinary your business skills are; eventually, your body begins to catch up with you and you’re hit with a storm of illness that no painkillers or medication can quell. In this case, it’s often better to quarantine yourself to your home and take it easy for the day. But, that doesn’t mean that you can’t be productive at the same time.

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Stop Ignoring Unneeded Applications That Take Up Space on Your Network

b2ap3_thumbnail_trash_apps_to_improve_performance_400.jpgThere’s a value to having a neat and tidy office where everything is where it’s supposed to be. In addition to seeing a boost in productivity because you’re not having to fight clutter, you just feel good about working in a space that’s clean and orderly. These same principles of organization apply to your company’s network.

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How Will Future Technologies Change Two-Factor Authentication?

b2ap3_thumbnail_two_factor_authentication_400.jpgIn these times, passwords are losing their effectiveness. Hackers can now input millions of passwords every second to crack your code. Even now, professionals are working on new solutions which can jumpstart online security. While using a password is still an ideal choice, there are plenty of other options that are being discussed in the two-factor authentication field.

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Tip of the Week: How to Automatically Reboot Your PC

b2ap3_thumbnail_reboot_automation_400.jpgIf you were asked to recall the last time you restarted your PC or smartphone, could you? Too many people don’t take the few minutes required to promote quality efficiency and productivity with their machines. In fact, rebooting can be very much like a full night’s sleep for a computer, and without it, its performance might not meet your business’s expectations.

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Tip of the Week: How to Remotely Wipe Your iPhone or iPad

b2ap3_thumbnail_wipe_clean_ios_400.jpgWith the new iPhone 6 release just a few short weeks ago, many users are excited to ditch their old devices and get the flexible new piece of hardware. Unfortunately, these users might not take into account that their phones could potentially hold private information which should be deleted before forking over the device.

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5 Obscure Phone Chargers on the Market

b2ap3_thumbnail_charge_your_phone_with_these_400.jpgA lot of people have a car charger for their smartphone, and it’s easy to understand why. A smartphone can be the link between you and your business. But did you know that you have a lot of other, more obscure (and more interesting) choices for phone chargers?

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What Does Your 2015 IT Budget Look Like?

b2ap3_thumbnail_it_budget_info_400.jpgAs we near the end of 2014, the topic of IT budgeting is on everyone’s minds. How much are you willing to spend, and on what? In order to provide optimal figures for the new year, you need to take some time to plan out what you think you need to spend, versus how much you’re willing to spend, on IT. Thankfully, you don’t have to do this alone.

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Tip of the Week: 3 Ways to Make Sure Your Employees aren’t Wasting Time on the Internet

b2ap3_thumbnail_filter_content_400.jpgBy now, you’re well aware of the Internet’s Catch 22 nature. Your business needs it so that employees can be equipped to do their jobs, but it can also be a major distraction and kill productivity. For this week’s tip, here are three ways that you can cut back on Internet distractions and maximize productivity.

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PowerPoint Rangers Lead the Way!

b2ap3_thumbnail_powerpoint_rangers_400.jpgOne would assume that being an officer in the military would require the ferociousness of a warrior and the mental fortitude to make split-second life-saving decisions on the battlefield. Surprisingly, in today’s modern military, there’s one skill that’s valued above the ability to fight: Microsoft PowerPoint proficiency.

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What do CIOs Really Think of Windows 10?

b2ap3_thumbnail_opinions_of_windows_10_400.jpgWindows 10, the next big Microsoft’s Windows operating system, has a lot to live up to, and enterprises have had the chance to experiment with the technical preview for the past month. While the operating system will still be in development for the better part of next year, some professionals are forming opinions of what to expect from it. From the technical preview, what do businesses think of Windows 10 so far?

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