Directive Blogs
With an increase in Distributed Denial of Service (DDOS) attacks and packet flooding volume, its evident that hackers are using compromised web servers for their malicious activities. By infecting servers, these dastardly infiltrators create a Zombie command-and-control center to direct their malicious activities from.
If you are a heavy user of the Internet, then your Downloads folder is likely bloated with pictures, music, files, and whatever else you have picked up along your online journey. You may cringe every time you open it because of how messy it is. To help you out, there is a free utility called DropIt that will automatically organize your Downloads folder.
If you are a business that doesn't have an IT support plan, then you're running on borrowed time. It's the nature of technology to eventually break, and when it does, it can disrupt the entire flow of your business. A reliable IT support plan is crucial to your business continuity plan. Without a plan, you will have a big mess on your hands.
What are your business' biggest pain points? Some pain points are obvious, like the issue keeping you up at night. Other pain points are smaller; you may not worry about them as much, but they still negatively affect your bottom line. Here are three ways we can help identify and find solutions for your company's pain points.
If you have been following international news headlines with stories like WikiLeaks spreading confidential documents, and recent revelations about a US surveillance scandal, it kind of feels like we are in the middle of Spy vs. Spy. As nations look for stronger security solutions to protect themselves, Russia is looking to older technology to keep their communications safe.
When your technology breaks, your business goes to a bad place called Downtime. It's a place where productivity comes crashing to a halt, revenue is no longer generated, and repair bills mount. You don't want to go to Downtime. The solution to prevent downtime is to have your technology professionally managed.
What would you say if we told you that disc error rates have been found to be ten times worse than what the vendor's drive specifications state? They're not lying, they are just predicting their own drive's failure rate. In order to be accurate, you must account for failure rates associated with the disk controller, the cables, the PCI bus, the memory, and the processor as well.
An IT service company specializing in solutions does several things well. A business that's solution-oriented won't easily take "no" for an answer. Finding solutions means moving mountains for clients and providing service that goes above and beyond. One may think that we only fix computers, but our solutions-approach to service means that we do so much more!
Technology that allows employees to work remotely from home is easy for businesses to implement. Yet, many employers are hesitant to setup their staff with a remote solution because trust is an issue. A webcam is a great tool for remote sessions because it allows employees to prove that they using company time appropriately.
In a recent economics survey of small to medium-sized businesses by Oxford University, it was discovered that two-thirds of companies believe that technology is the key to transforming their business in order to "achieve longevity and sustainable growth." This survey reveals a lot about how businesses worldwide feel about technology. Does your business identify with any these trends?
For those of us that have been able to witness the current technological revolution, we can say mankind has progressed at an exceptional rate. Remember spending hours on your TRS-80 writing code to play the simplest of games? At that point, if you didn't have the floppy disk drive, once you turned it off you had to spend all that time to rewrite the code. This period has taken us from bulky PCs (albeit still marvelous at the time) to devices with hundreds of times the computing power that fit in the palm of our hands.
One of the most controversial decisions from Microsoft was the removal of the Start button with the Windows 8 operating system. Many longtime Windows users refused to upgrade, while others cheered the more mobile friendly touch-based Metro interface. Where do you land on this hot issue? Are you a hardcore Start button enthusiast, or do you think the Metro interface is better?
You don't need us to tell you that running a small business has its inherent difficulties. There are all types of factors that could literally destroy everything that the hardworking people in your organization have accomplished. The problem is that these situations aren't limited to just disasters such as flood or fire. Below are three factors that may wreak havoc with your small business in 2013.
The cool thing about using mobile devices equipped with tools that will allow you to remotely access your company's files from anywhere, is that you now have the freedom to work from literally anywhere. Just be careful not to abuse this freedom. Here are 4 tips to help you work on the go without annoying everybody around you.
You can do almost anything with a smartphone, except type a quick and accurate text message on a four inch screen. Even the best typist struggles with hitting the correct keys on a digital keyboard, and it doesn't help if you have a little extra mass on your fingers. A new app called Fleksy promises to cure the woes of smartphone typing.
Consider for a moment the computer you're using right now. Does it have wires? If so, how thick is the monitor you're using to view this? How many gigabytes is your hard drive? How many Microsoft Works documents could you have fit on your trusty 16-gigabyte USB thumb drive?Computing has certainly come a long way in the last four-plus decades; and it's getting exponentially better by the day.
When we last left our young office administrator, Chosimba, he was framed by his rival Scarn for leaking sensitive company information that led to the arrest and outing of Pride Inc.'s CEO. Scarn set up Chosimba because he was in line to run Pride Inc. We now find our hero hiding in Africa, attempting to avoid litigation--based on the advice of Scarn.
There was once a young office administrator, Chosimba, who was in line to become President of Pride Inc., a multinational corporation that specializes in the distribution of exotic animal meats. One day, Chosimba was given the task of purchasing a new copy machine; little did he know that this piece of equipment would determine his fate, along with the destiny of Pride Inc.
There are many different sleep solutions on the market; some are simple like a fluffier pillow, others are more elaborate like a sleep apnea CPAP mask that assists with breathing. According to a new study by the University of Tubingen in Germany, the best sleep solution may be syncing the sounds around you with the rhythms of your brain.
Many businesses are discovering how great it is for employees to use their personal devices to accomplish work. BYOD has been proven to improve productivity and worker satisfaction; but like so many great things, these BYOD benefits are in danger of being shut down as employers are becoming concerned about being sued. How can you still benefit from BYOD while being protected from lawsuits?
Collaborating with a team to complete a project helps everything go smoothly. Although, poor communication and mistakes can actually make the project drag on. Passing on a Microsoft Excel workbook from one employee to another is an example where communicating all the details can help. Here are three important steps to take when inheriting an Excel workbook
Have you ever got stuck having to fill out a paper document, only to butcher it with your handwriting? Paper forms filled out with sloppy handwriting are unprofessional and may even miscommunicate an important detail. To help your paper forms look professional, Microsoft Word allows you to scan the doc and then enter text; we'll show you how!
We often view hackers as creeps who are bent on spreading viruses to disrupt everyone's lives, perhaps for the sake of anarchy or some extreme ideology. But when it comes down to it, most hackers are in it for the money and are just trying to make a quick buck. In fact, hacking groups may even be more organized than your business!
As your business grows, so does the need to expand your network. If your IT infrastructure is not meeting your company's growing needs, then shopping for a new server is in your future. Servers are highly configurable and customizable to meet the specific needs of your business. Here are 4 things to consider when shopping for a new server.
With revelations coming to light on how governments are monitoring citizen's Internet usage, many people are concerned about their online privacy. Most of us are so dependent upon technology that it's almost impossible to totally disconnect off the grid, yet there are a few tricks you can use to browse the Web with anonymity.
The benefits that come with a society that have Internet access can help people in dramatic ways. According to Google, only 1/3 of the world's population is enjoying these benefits. The rest of the world is out of reach from the Internet's communication lines and satellite signals. Google plans on bridging this gap by using balloons.
It wasn't too long ago when a person could go to his or her local supermarket and rent a copy of their favorite movie on VHS. When that novelty fell off, you could still get the movies at your local video store. Every town had one. Whether it was a chain such as Blockbuster or a locally owned store, millions of people relied on the video store in their town for entertainment for the better part of a quarter of a century.
Driving a powerful car can be an exhilarating experience, but if you have no idea what you're doing, it can be dangerous. This is why governments require drivers to pass a safety class before they can speed down the road encased in steel and glass. The Internet is also a powerful tool that can be exciting, beneficial, and dangerous.
A new technology trend is equipping workers with high-powered mobile devices, like tablets, smartphones, laptops, and more--at the worker's own expense. Employees are bringing their tech into work in order to be more efficient and productive while at the office. Is your organization ready for the Bring Your Own Device revolution?
Are you going to make sure your machete is handy and start boarding up your windows for the coming of George Romero's slow-moving walking dead, or will you load up on ammo and lock yourself in a bunker for the more active and feral Max Brooks-type zombies? What about your data, like your Zombie Survival Guide E-book? Is it safe?
When shopping for your personal computer, you will gladly pay the extra money to buy the best machine possible. However, when buying piles of workstations for your business, paying extra for the best equipment adds up quickly. Utilizing Desktop Virtualization for your business is a great way to get away with buying inexpensive computer hardware and that allows you to save money.
When working on your PC, there's a lot more going on than what meets the eye. While working on a project, your operating system is simultaneously using resources to perform several tasks behind the scenes. When you pull the curtain on Windows 8, you may be surprised with all the activity that's going on.
Disclaimer: This tip is geared toward advanced users. Directive features a comprehensive IT support solution and help desk that can give novice and intermediate PC users direction.
Have you ever been a victim of the Blue Screen of Death and tried to reboot your computer only to find now Windows won't load? The cause could be a numerous amount of things from new hardware installed, software updates, or worst case scenario, a virus/trojan. Now how are you going to get your personal pictures, music and documents off of your computer? Here's a solution.
According to a recent survey by Experian Marketing Services, the average American spends approximately 58 minutes per day on their smartphone. Those of us who are gadget lovers may respond by saying, "One hour, is that all?" A device taking up one hour per day has huge implications with how we both live and do business.
Much has been made of the cloud recently and you see more and more that companies of all sizes are beginning to utilize cloud computing services in some fashion. Whether it's simply the incorporation of web-based social networking interfaces as inexpensive (and seemingly valuable) marketing tools, or the complex hosting of your company's entire computing infrastructure, the cloud has several options that can work for your business. Below are three ways in which the cloud can present your organization reasonably valuable solutions.
One uncontrollable aspect in life is Mother Nature. There's no way you can stop a hurricane from ripping your roof off, but you can have an emergency plan in place for when/if it happens. People need to know what their responsibilities are and the action they need to take in those cases. How will your business continue operations in the event of a natural disaster?
It takes a big person to admit when they're wrong, and there's nothing bigger than Microsoft. Windows 8 hasn't sold like Microsoft anticipated, and users pin the blame solely on one little button, the Start button, or the lack thereof. With Windows Blue (officially previewing June 26), it's rumored that Microsoft is remorsefully bringing back the button.
You can't log onto your online account if you're dead, and unless you have your password clearly marked on a sticky note, then nobody else will be able to either. While the Internet is a great distraction to keep us from pondering our mortality, the issue of post-mortem social media forces us to face death by preparing a digital will.
When you hear the phrase, "The machines are taking over," you may think of science fiction stories where robots become self-aware and enslave humanity. You may not have realized it, but the machines have already taken over; not with a violent uprising, but through what's called the Internet of Things (IoT).
You decide to take your workstation to a local computer repair shop because its running slower than a turtle at a dead run. Then after you've waited for the Computer Technician to fix your computer you find out it wasn't broken, it just needed a defragmentation and a little bit of malware removal. This is caused from carelessness that tends to happen because of the busy work day.
The majority of businesses that experience data loss will not recover. You may think that, if you are careful, then you will not need a backup solution, but statistics say otherwise. A 2009 study by Blackblaze.com revealed that 46% of users experience data loss every year! This figure makes sense when you consider the five most common factors of data loss.
It's a digital revolution! Everyone is enjoying their new technology...and then there's the sad fax machine, still hanging around, printing off faxes, and reminiscing about the good old days before there was this new fad called the Internet. Fax machines put a damper on the whole digital revolution vibe. It's high time to retire them and start saving money!
At the end of the workday you may be in a hurry to leave, and as you start tossing your belongings into your bag, you come across your USB drive plugged into your PC. You're now faced with a tough decision; do you take the time to safely remove the device, or do you save 30 seconds and just unplug it?
Voice over Internet Protocol (VoIP) is a communication tool designed for business. VoIP takes advantage of your Internet connection to dramatically reduce your phone bill, sometimes by as much as 80% compared to traditional long distance plans. VoIP also comes with unique features to that will assist your company in customer service and employee training.
With everything going digital, it's hard to believe that fax machines are still used today. What's funny, is that this same statement is true today just like it was ten years ago. Yet, sales of fax machines continue to increase every year. An alternative that's better in every way is a fax server solution; here are five ways it can save you money.
The mouse may look like a helpful piece of technology, but be warned; it's actually a tool of destruction. If your mouse has been your sidekick for years of heavy computer usage, then your wrist might be in danger of carpal tunnel syndrome. Sometimes, it's nice to take a break from the mouse and use your keyboard to navigate Microsoft Office.
There are many challenging aspects that come with running a business, but which aspect is the most difficult? According to a 2012 survey of small business owners by The National Federation of Independent Businesses, managing costs is the most difficult responsibility. We can help; our managed IT services turn technology into a predictable expense.
Everything feels extra difficult for small businesses. Technology makes things easier; yet technology costs money, and the lack of money tends to be at the root of every problem for businesses of all sizes. Big businesses can afford the best technology, which is one reason they do so well. We level the playing field by making big business solutions affordable.
With office work, a lack of physical activity is often coupled with extra calories from mindless snacking. Office snacks are great for your appetite, but bad for your waistline. These extra calories require extra physical activity to burn off. If you understand how much exercise a little snack will ask of you, then you might think twice about eating it.
Having an IT infrastructure that works properly is the goal for every IT department. While it’s nice to have all of your technology in working order, this is just one part of the successful business/technology equation. Having your IT network properly designed to meet the needs of your business will maximize your productivity and make your technology work for you!
As a business, you do things differently than the mild-mannered consumer. Like paying bills, it’s not like a business can sit down for half an hour every month, write a few checks, and then be done with it. Businesses have employees whose major duty is paying bills. Technology is the same way, and businesses have different technology needs than consumers.
The Internet was originally designed in 1989 as a tool for the European science agency CERN to help share information among physicist in universities around the world. On April 30th, 1993, the Internet went public. Back in 1993, Internet founders like Tim Berners-Lee did not likely realize that his invention would solve more problems than physics ever could.
Managing your business is demanding. Staying on top of your employees, your inventory, shipments, payroll, and a hundred other things can be draining to say the least. The last thing you need is to add to your leadership burden. Let us manage your technology vendors for you! Our vendor management service will relieve you from these three management stresses.
In the first two parts of our Vanity IT series, we’ve gone over how some of the top smartphones and tablets can potentially bring additional productivity to your workplace with a proper Bring Your Own Device (BYOD) and Mobile Device Management strategies. In our final edition of our Vanity IT series, we will go into other mobile devices that can present your company IT solutions and solve many of your remote computing problems.
The whole purpose of having a network infrastructure is to allow different users to access and share needed files and applications. With your data centralized to a server, you will need to have a system in place that allows certain people up-to-date permissions to access needed files from every computer. This is where Active Directory comes in.
In part one of Vanity IT, we covered the numerous high-powered handsets that are on the market and available for users to add a degree of productivity that had been simply unavailable before. While smartphones are the most used mobile device by far, many people are looking to the larger devices to accomplish tasks on the go. Some companies are beginning to issue devices to their employees in a concerted effort to take advantage of the flexibility that these larger mobile devices give them.
As smartphone ownership continues to rise (175 million cellphones sold last year in the US), so too does smartphone theft. Take San Francisco, CA as an example, half of all robberies reported last year were phone-related. To help curb this trend, crime fighting agencies are seeking help from phone manufacturers in developing a smartphone kill switch.
We are smack-dab in a mobile revolution. With any large-scale societal change brought on by technology, there are growing pains involved. Nowhere is this more evident than in the business world. How can you make this major technological shift benefit your business? Consider that the individuals that work in your office have indubitably been in open competition in their acquisitions of the newest mobile devices. Since they are buying them anyway, determining ways to harness the power of these devices to work for your company’s benefit is a sound strategy. Here are a list of some of the top-selling mobile devices of 2012 and what each manufacturer has on the horizon for 2013.
Many small businesses are switching their phone systems to Voice over Internet Protocol and seeing dramatic savings over traditional phone plans, especially when it comes to long distance charges. Once the switch to VoIP is made, small businesses are discovering there are more benefits to VoIP that make their business appear bigger and more professional!
As every good Stars Wars fan is well aware, May 4th is Star Wars Day (May the fourth be with you). As an IT company, we love all technology, especially tech from a long time ago in a galaxy far far away. Therefore, let us take a moment and look at the most famous technology from Star Wars, Darth Vader.
You know that having a strong firewall is a key component to having strong network security, but do you how firewalls work? Firewalls take their name from the protective barriers that keep buildings and engines safe from fire. While it’s unlikely that your computer is in danger of incineration, a firewall does protect it from cyber-threats; here’s how!
Do you have reservations about using a public cloud computing service to host your company’s data and applications? Despite strong security measures taken by public cloud computing companies, there are businesses that choose to play it safe and build their own private cloud infrastructure. SMBs also have a third cloud computing option which is to adopt a hybrid cloud infrastructure.
The expiration date for Google Reader is set for July 1, 2013. Google’s decision to axe the Reader was not because it was unpopular, but rather, it seems like Google wants to focus their energy into fewer products. This announcement leaves many Google faithful out in the cold, and Feedly has welcomed the Google huddled masses yearning to read free.
During the first week of PC ownership, you may have felt like the guy from the old Maxwell stereo ads being 'blown away' with your blazing start-up speeds. The "Wow Factor" eventually wore off, and after a year or two, your computer's start-up speed may have slowed down. What happened, and how can you again be blown away?
If you are working on a document that is several pages long, then you know the frustration of getting lost in a sea of text. Often overlooked by the casual user, Macros are great productivity tools that can be utilized for several handy tasks, including giving you the ability to bookmark your work areas in a Word document.
We are all familiar with the black and white pictures of old warehouse-sized supercomputers. These machines are now obsolete and we have way more power today sitting on our desks. The most recent supercomputer to be disassembled due to irrelevance was not an old computer made of tubes and pulleys, but rather, it was from 2008.
Have you ever felt like your long commute is draining the life out of you? If you commute long distances to work, then there may be something to the phrase, “My commute is killing me.” Research has shown commuters die younger than those who live closer to their work. This is yet another reason to work from home.
There was a time when tape backup was the cheapest and the standard data backup solution for businesses. Over the years, cloud services have become more affordable, and now cloud backup solutions like a BDR are cheaper and give businesses more security features. If you are still backing up with tape, then you may be losing money and even putting your business at risk!
What do hackers look for when choosing a victim? While there are hackers out there that specialize in targeting high-profile companies and executives (a hacking method call whaling), most hackers do a broad sweep of the Internet and choose the easiest targets. If your company has weak network security, then you have a target on your back.
With all the attention that hackers receive, you would think that they are solely responsible for every network security breach, but the truth of the matter is that most damages to company networks are due to negligence. Here are the four most common IT security oversights that can lead to major damages to your network.
Cloud computing is a hot business technology. Research firm Gartner surveyed businesses worldwide and found that 60% have increased their budgets for cloud services through 2014. Gartner also predicts that the cloud services market will increase 18.5% this year. Are you looking to migrate over to the cloud? Here are a few considerations before your business goes cloud crazy.
A growing business is always in expansion mode. More revenue means that more employees will need to be hired. Every new person on-boarded will require a workstation. Adding more computers to your network will require more resources from your network, requiring you to expand your network. When you need to expand your network, you can save expansion costs by going wireless.
The Internet has given us many new and exciting ways to transact business. The newest frontier is in regards to a virtual currency called Bitcoins that is unregulated and accepted by Internet users worldwide. Bitcoins may be too much of a novelty for your business to take seriously, but that does not discredit it as an interesting investment opportunity.
Is it time for a new computer? If so, you are going to want to consider the differences between a workstation and a PC. You will want to purchase a computer that is powerful enough to meet your needs, yet you do not want to overpay for equipment that is heftier than you need it to be. Here are some features to consider when computer shopping.
Hopefully, you have a list of personal items that you regularly clean. Obvious belongings that need a good scrubbing are things like bed sheets, dishes, and your bathroom floor. If your computer is not on your cleaning chore list, then it needs to be. A clean computer is a happy computer, and not disgusting like a dirty one.
For as long as Microsoft Word has been around, it has been the preferred word processing application from people serious about writing. This is because Word is so much more than a typing app; Word is full of rich features that help writers be better at their craft. One helpful writing feature of Word is the Thesaurus, here's how to use it.
What do you do with a broken computer? You can take the time to learn how to fix it yourself, you can drop it off at a computer repair shop, or you can call in a technician. While all of these methods will get your PC up and running again, we think that we have found the best way to handle a broken computer.
E-mail and other forms of digital communication have revolutionized the way humans interact. Anybody old enough to remember life before e-mail (B.E.), can tell some great stories that include kooky characters like Mr. Stamp and Mrs. Envelope. E-mail has changed things; all of us use it every day, but how does it work?
When it comes to listening to music while getting work done, it seems like you can either do it or you can't. Some office workers need absolute silence to get work done. Other people can turn up the volume, tune out the world, and still think clearly. Coffitivity is an audio app that brings balance between the right and left brain.
Anytime you take a step into the Internet, there's a pretty good chance that you are going to step in a fresh and steamy pile of spam. Spam can ruin your company's Internet footprint. Spam can also find its way into the depths of your website and stink up the whole place. It's especially embarrassing when you don't even know that you have spam on the bottom of your virtual shoe; here's how it got there.
There are many advantages that come with switching your company's traditional phone system to Voice over Internet Protocol (VoIP). VoIP uses the Internet to handle all of your communication needs; this can streamline your communications and save you 50-70% compared to a traditional phone plan. Not only can VoIP save your business operating costs, it can also make your company more efficient.
Facebook makes it easy to connect with everyone; unfortunately, this includes people that you may not want to connect with. Whether it is the person you once had an awkward date with, or a hacker looking to hijack your profile, you can make sure that only the people who you want to see your post will be able to by adjusting your security settings.
With Windows 8 firmly established and in full marketing mode, Microsoft is now preparing a major upgrade that they are calling Windows Blue. Microsoft will release full details about Windows Blue at the Build conference in June, and based on details that have been leaked, it looks like Blue will be Microsoft's next big thing.
Are you enjoying the benefits of using multiple monitors? Once you have experienced the power of using more than two or more monitors, it is Diffficult to go back to using just one. As great as multiple monitors are, they can be distracting and consume extra power. Diff Displays is a new tech that takes care of both of these issues.
As an IT company, we get excited about the newest computer hardware and software. We try to convince everybody that upgrades are great, but some people cannot be shaken from their devotion to what is familiar and refuse to upgrade their tech. In our experience, here are the three biggest reasons why upgrades are avoided.
Bring Your Own Device (BYOD), is changing the look and feel of the modern office. As the ownership rate of mobile devices among American adults creeps closer to reaching 50%, more gadgets are showing up around the office, and they are being used to get work done! If you have yet to embrace BYOD in your office, then you will want consider these 3 advantages.
Are you the type of person that gets a little excited when it comes time to choose a font? Have you had to force yourself to stop and just pick one, otherwise you would sink too much time into font shopping? If this describes you, then you will enjoy taking your fascination with fonts to the next level by making your own!